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The Career Academy Questions & Answers
5 questions from our users
horseyasked
How successful are people when they have finish a course with Career Academy are they guaranteed a job and is Career Academy recognise in every Australian state?
1 answer
TCAThe Career Academy
Thanks for your question Horsey. We recently ran a survey with our graduates and 83% of our graduates said that The Career Academy improved their prospects of getting a new job or promotion. Yes, our courses are recognised in Australia, and Internationally. Please phone us on 1800 837 550 and we can discuss this further with you now.
Augustine Lokeaasked
At the end of the course I did " MYOB AccountRight"I was congratulated a certificate was issued. I had few messages and a link as well. The link was for some career group or association but I missed to join the group. Can that link be send to me again?
1 answer
TCAThe Career Academy
Hi Augustine,
Thank you for your enquiry.
Congratulations on completing your course, that's an amazing achievement, and you should be very proud.
I believe this is in regards to your free 12 month ICB Membership, I have forwarded this through to our Memberships team, they will register you and then send a confirmation email.
Please don't hesitate to contact us, if you need anything further.
Have a lovely day.
Sofiaasked
Hi academy team,
I recently saw some reviews regarding about the diploma and I'm just confused... because before I enrolled into the diploma of psychology and counselling course I was told that this is a diploma but the reviews I've seen that they've said they didn't receive a diploma that they were told but instead they received an advance certificate. I would like to know the truth behind this because I wouldn't be happy if this happens to me also, I only enrolled into this course because I was told it is a diploma. I've also sent an email got no response back so called today about the issue but she couldn't solve the problem for me and said i will talk to the head office. I am very disappointed!!! If I knew that I am being lied to I wouldn't of enrolled into this course.
2 answers
Hi Sophia,
Thank you for your question. I have spoken to our Student Services team to try and figure out what has happened. I do apologise for the inconvenience and the miscommunication with your course advisor and do understand your frustration.
To explain, amendments were made to the TEQSA Act 2017 on the 29th August 2017 which were put in place in March 2018. This required education providers operating in Australia to take immediate action and change the name of their Diploma courses. This change was beyond our control as a result of the legislation amendment. We were required by law to change your course from “Diploma” to “Advanced Certificate”. All students (including you) were contacted in March to advise you of this change.
Please be advised Sofia, that your course content has not and will not change. It is simply the name of the course which has changed. We apologise again for any inconvenience caused and our student services team will also contact you directly about this.
Kind regards, Daniel
Actually the law came into place in 2011 not 2018 as they claimed. Only RTOs and Higher Education Providers were legally allowed to use the word Diploma. You should ask for a full refund as you were wrongly sold the course under false pretenses. The only thing that changed in 2018 was that TESQA was able to enforce it.
Traceyasked
Is the career academy a registered training organisation?
1 answer
TCAThe Career Academy
No – The Career Academy Australia is not a registered training organisation. Instead, The Career Academy Australia is Internationally Approved and Registered by IARC. We also have accreditation from a number of professional industry bodies such as the Institute of Certified Bookkeepers, MYOB, International Council for Online Educational Standards, etc. Many of our courses are also endorsed by associations such as the Institute of Hospitality.
SSharon Pasked
How can I get out of the carrer academythey wont let me leave?
5 answers
TCAThe Career Academy
You post is concerning Sharon. Please contact me directly as I’m not sure we understand your statement. Rowe - AU Country Manager
if you want to take further action, go and see consumer affairs or email them if you can, they will assist you. I am very unhappy with the dishonesty and didn't know of the cost etc were involved. All I can say, lesson learnt!!!.
YEP....I didn'tT Receive CoursEe content.
Didntl log on...didnt start.
Told then several times.
Now a lawyer is threatening me with legal action..
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