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Thermomix TM5 Questions & Answers (page 2 of 3)
55 questions from our users
Do the tm31 extras fit the tm5? Or do they need to be purchased again? The steam basket etc?
I was just mixing some spinach with cteam in my tm 5 and it shut down and now it wont turn on anymore. I cannot open the lid either. Is there a way to reset or what can i do?
I’d sell it and buy a machine that comes with good customer service and an ethical returns policy... but that’s me...
My cord is only pulling halfway out of my mt5, it's like it's jammed has anyone else had this issue?
I have purchased a second hand TM5 am I able to connect to a local consultant to learn how to use it? Thanks
Hi, In my thermomix Recipe chip is not working, means it is not displaying me the built-in recipes.is this a technical issue.?
Yeah I think so. Call head office or your consultant. I haven't ever had a problem with my chip
I'm looking at buying a second hand TM5. How important is it that I have the order number from the previous owner? I want to be able to get in touch with a consultant so as they can help me learn about it etc.
What is the little plastic piece on the jug handle? Mine bursted it yesterday while using the thermo. Is this serious?
Im in the middle of making mashed potato in my TM5 and invariably the butterfly whisk dislodges mid way thru cooking. is there a trick to securing the whisk so this doesn't happen?
I think it's a common problem. Just search in Google and you will find a few videos to show you how to secure it properly. Otherwise just ask your consultant ☺
Yes, if you twist the butterfly clockwise it will hook slightly under the blades and help hold it in position. Try doing this when it’s empty to get the hang. Then checking it’s still correct once you’ve filled the bowl. Good luck.
Thanks so much for the tips. Very grateful. I'll give it another go. Very frustrating atm. :(
Was wonder if I bought 2nd hand chips of ebay will they work in my machine?
Yes they would because the Thermomix is isolated from the internet. The problem of chip registration may occur over time as using the Cook-Key means registering your chip to open up the recipes to you...
Read morer online account. If someone had already registered the chip you’d need to ensure they de-register it online before buying it. Worst case, you could still use the chip on the machine directly. The internet access Cook Key is a bolt-on, and the machine is essentially “dumb”. I’m sure future models will be properly internet enabled, but right now it isn’t - which is good!Do you think it is good for only one person or a waste of money?
Hi there,
It's definitely good for one person! A lot of the meals you make in it can be frozen. Plus, there's lots of stuff you will use it for that aren't dependent on a number of people (like sau...
Read moreces, loaves of bread, chutneys, chicken stock, milling your own flour, making your own butter etc). If I lived on my own, I'd get one for sure - it's a less cleaning than all the pots and pans you still use for one person!The short answer is yes, but I concur with Beth in that a freezer is a good idea. There are some other advantages too around risk eg. no chopping and cutting yourself, pans boiling over, hot plate le...
Read moreft on, having to stir continually etc. Definitely a good buy for a single person, as long as you actively use the product. If you just hate cooking altogether it won’t change that - it just makes it a lot easier.Is the plastic parts in TM5 BPA FREE?
Hi Gie,
yes, all plastic components (made of food-grade polyethersulfone - PES) of the TM5 are BPA free.
For the sake of completeness I should add that, however, trace amounts of BPA have been used...
Do you think it's safe to carry a TM5 through 3 flights on checked luggage?
TIA
No way. The checked luggage gets thrown around with great abandon. Carry it on with you.
I personally wouldn't take the risk. I've seen how the treat luggage when loading it onto planes and off.
Oh, I was hoping so much to have a positive answer .... I've been hearing here and there that traveling with it on the cabine not always works. And having three flights ahead is way too stress for me....
Read more it seems the machine it's bigger than the info I checked about cabin measures.After selecting "Transportation Mode" I get the message "Please shut down ". What do I do? Do I just turn the power off?
Press the big silver button until it shuts down. You should always avoid shutting it down by just unplugging it.
Do just as Harmamic says. Keep your finger on the big silver button until the sign comes on saying Thermomix will now shut down. You should shut your machine down this way after each use.
to thicken up a sauce do you take the m/c off and sit the basket ontop instead?
thankyou (tm5)
apologies - I don't waste my time using the thermomix for sauces - quicker, easier, less time consuming, less washing up with 1 x saucepan + spoon to stir sauce...alternatively, use 1 x microwave safe...
Read more container + sauce mix + spoon - using microwave - check progress each 30 - 45 seconds...a much better and easier way to achieve your sauces - Just how you like them...:]]]Definitely. More moisture can evaporate without contents splashing over the kitchen surfaces. Plus, you can still walk away and let the Thermomix cook rather than labouring yourself with a wooden spoon.
Is it possible to have the Thermomix as carry on luggage?
The blades are not permitted on board. I'm sure there are size restrictions to carry on luggage. If you take the blades out & it fits the size then take it on board!
It's also quite heavy so I'm not sure it would be within the carry on luggage allowance on all carriers.
Hi, l took my thermo as a carry on to Perth. I was told that it fits perfect in overhead lockers. Wrong! ...l held the fight up as I sat waiting with my Thermomix sitting on my lap, while as they arr...
Read moreanged for it to go on another flight ...it was quite stressful!! But l did get through with the blade :)Can the Tm5 overheat? Is 90mins cooking on the Varoma temp too long?
Hi Kylee Jo Marere Smith,
No, it shouldn't overheat, provided there is sufficient water/liquid in the mixing bowl, the Thermomix should not overheat. Never allow the bowl to go dry when cooking with ...
How much the price for Thermomix TM5? Thank you
Is Thermomix worth the money?? I'm about to purchase one but hearing all these stories about customers burning themselves, I'm kind of freaking out. Any advice???
If you follow directions you will be fine, the Burns from the Reports are from the last model. Go to the facebook group TM5 Hints recipes and you will find many people asking for reviews like yourself with hundreds replying
Nobody would want or expect to be burnt whilst cooking and I'd say from my experience that the blade being so sharp is more likely to be a hazard than burning, those who have been burnt mustn't have f...
Read moreollowed the instructions on how to use the machine and expect user error rather than the machine being at fault - It's not rocket science. As for value everyone is a little different. If you love cooking or want to be a better cook it's great, if your new to cooking the chip makes life simple and you can make almost anything. Use it and you'll never stop.Hello, I also delayed purchasing due to all the hype about burns in the media. I thought I'd wait and see what happened, before I purchased. However,
after having a demo, and talking to a few friend...
Does anyone make fudge, caramels and other confectionery in theirs? Or gelato?
My daughter has lent me her theromix which I just love but she did not include the instruction book I am wanting to cook a recipe which is not in recipe book do I just remove recipe chip?
Leave the chip in place. Just use manually.
Download this instruction book and away you go: ...
Read more TH31: https://www.thermomix.com.au/wp-content/uploads/2014/08/Instruction-Manual.pdf TM5: https://www.thermomix.com.au/wp-content/uploads/2015/03/Thermomix-TM5-Instruction-Manual.pdfGet an answer from our members and Thermomix representatives
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