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Reviews

3.8

248 reviews
5
(168)
4
(6)
3
(2)
2
(5)
1
(67)
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Abhishek

AbhishekSouth East Queensland, QLD

All talks - No Action.

published

Stay away

published

Stay away from this company, period! They will steel your money, won't ring you back and will totally botch your settlement. Very poor communication skills and extremely unprofessional. If you want a stress free settlement, go somewhere else.



Tim

Tim

  • 3 reviews

Terrible experience - Stay away.

published

They push additional fees on you through their partners and are difficult to communicate with. We have had to deal with several staff members and each time it feels like you are starting over again. You will be spammed with phone calls from their partners that they share your details with.

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Stay Away!

published

Stay away from them!! Absolutely disgusting and even admitted professional negligence yet zero care factor. Didn't even bother to read contract terms correctly resulting in settlement falling through. The "national practice manager" who you deal with during the complaints process is absolutely useless and just wastes your time making comments that she doesn't know and that the solicitors know more than her, are you kidding?!?! If you can ever get someone to answer a phone after 2 conversations they palm you off onto someone else who just buys more time for them.
This company has caused my family SO much stress and destroyed us financially.
Pathetic!!!!

Vik

VikSouth East Queensland, QLD

  • 3 reviews
  • QLD
  • Verified customer

The worst - dont go there!!

published
Dev

DevSydney, NSW

  • 3 reviews

Unprofessional and unreliable

published
  • WA
  • Verified customer

The service could be better.

published

I was given a price beat offer from Think Conveyancing. They were meant to be cheaper. In the end, it was the most expensive conveyancing I have ever done. Not too impressed. Now I am getting a different company for another purchase. She is very personal and thorough and returns to my calls and explains things well.

Salman S.

Salman S.Greater Melbourne (Metropolitan), VIC

  • 5 reviews
  • VIC
  • Verified customer

Good services, affordable fees

published

was recommended by a friend to me and as described it was efficient and affordable
Although the vendors caused complications and a lot of stress for me, Bernadette of Think Conveyancing patiently and professionally could manage the situation and get me over the line. Happy with the services provided and recommend them to my friends.

W. Tam

W. TamSydney, NSW

  • 2 reviews

Unreliable and Unprofessional

published
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  • VIC
  • Verified customer

Use at own risk, low price isnt worth it. I lost 100K because of their incompetance

published

I chose this company mainly due to their low rates but I quickly started regretting this choice.
The COS had obvious errors in it regarding dates. The solicitor never picked the errors. they sent me first letter with important dates that were weeks overdue. I tried complaining and the solicitor never responded. Property purchase is probably the biggest purchase anyone ever makes, dont use this company, they will make you loose money

Jay Ko

Jay KoHobart, TAS

Just Disappointed

published

DO NOT USE - No care and bad communication

published

Terrible Communication and multiple mistakes leading me to having no house for my family, animals or furniture for a weekend. I was told my house had settled so I handed over my keys. Only to find out later that my new house wasn't going to settle after the second attempt on a Friday afternoon leaving me and my family with no where to go. The best part was when I found out my house hadn't actually settled after the buyers had already moved in... All recorded on a call recorder.... And their offer for their major stuff up and massive cost caused to me.... $100.00... DO NOT USE.

JoyL

JoyLSouth East Queensland, QLD

  • QLD
  • Verified customer

Extremely helpful all the way to settlement

published

The team kept me well informed every step of the way with no problems. The settlement occurred on time and they advised me straight away.
They made it easy for me.

1 comment
Think Conveyancing
Ryan L.Think Conveyancing

Review collected in partnership with Think Conveyancing

JenniferP

JenniferPSouth East Queensland, QLD

  • QLD
  • Verified customer

Sale of a Property

published

Excellent service provided by the representative at Think Conveyancing.
Sorted out a few hiccups we had with complete professionalism. Will definitely use them again for my next sale. Thanks Think Conveyancing.

1 comment
Think Conveyancing
Ryan L.Think Conveyancing

Review collected in partnership with Think Conveyancing

Karyn

KarynSydney Surrounds, NSW

  • 2 reviews
  • NSW
  • Verified customer

Perfect Service!

published

I couldn't fault the service I received from start, to finish.
Everybody at Think Conveyancing exceeded my expectations, and were so friendly, professional, and efficient.
The costs were amazingly low, for the service received.

1 comment
Think Conveyancing
Ryan L.Think Conveyancing

Review collected in partnership with Think Conveyancing

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Mandy

MandySouth East Queensland, QLD

Great service

published

Sidnee helped us through the complicated process of a simultaneous settlement. There were moments where things weren't going smoothly, however Sidnee remained professional and continually kept me calm, assuring me that she was working for us, not the other side. Everything went through smoothly on the day, selling our previous property and settling on our new one - thanks Sidnee.

1 comment
Think Conveyancing
Ryan L.Think Conveyancing
Beverley and Birger

Beverley and BirgerSouth East Queensland, QLD

First time ‘buying’ using this service.

published

We have used ThinkConveyancing 3 times in the past to sell properties. This time we bought. Very happy with the communication and proactive information. We would use again without hesitation. Each time we requested the same advisor, Lisa, and the standard process was intervened to grant our request immediately. We trust this organisation to work for us - no matter which side of the contract we sit.

1 comment
Think Conveyancing
Ryan L.Think Conveyancing
Moz

MozAU

  • 3 reviews

Excellence

published

Valentia provided us with a great experience which leaves me with no hesitation in recommending Valentia and thinkconveyancing in the sales or purchase of property.
Valentia was great and easy to deal with. Valentia kept us informed throughout the entire purchase process.
Highly recommend

1 comment
Think Conveyancing
Ryan L.Think Conveyancing
Rebecca

RebeccaGreater Melbourne (Outer), VIC

  • 2 reviews

Wonderful Team highly recommend

published

The team at Think Conveyancing are terrific. From the start to finish they helped us navigate what at times was overwhelming and confusing especially with miss information from others involved. From the contract read through with Tessa, to Bernadette who saw us through to settlement it has been a good experience and I can highly recommend them, they are professional and keep you informed every step of the way. Its good to have a company who does what they say they will, especially at a time when you need it most.

1 comment
Think Conveyancing
Ryan L.Think Conveyancing
Arman

ArmanSydney, NSW

  • 3 reviews
  • 4 likes

bad bad bad company

published

very far from sit back and relax, the worst period of my life contacting them.
i tell you phone email in person they will not talk to you once you signed,
you don't know why they did that to me.

1 comment
Think Conveyancing
Ryan L.Think Conveyancing
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