Tiny Tots Baby Store - Online store
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7 reviews · Statistics
Reviews
Poor delivery time
Tiny Tots Baby Store - Online store9 days after placing my order I still had not received any dispatch confirmation. On calling their customer service number I was advised the product had not actually been in stock when I placed the order- this information was not provided when placing the order - but would now be in stock the next business day and sent express post. 5 business days later and on checking the aus post tracking information I may not receive it until another 4 business days; seems unlikely it was sent express delivery. A disappointing experience and would not use this website again, particularly if I wanted to receive my item within a couple of weeks of purchase!
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Amazing Customer Service
Tiny Tots Baby Store - Online storeNever had such prompt responses from a company. Would 100% use again for any purchases. I ordered a bundle which due to covid had delays and at every point the team reached out to me to keep me up to date and accommodated to me at every request.
Overall experience 10/10
Amazing service
Tiny Tots Baby Store - Online storeI purchased a Tasman cot online and it was delivered to me in QLD less than 2 weeks after my order. I had asked questions via email and got quick responses when I was deciding on using Tiny Tots. Very pleased with my product as well as the service.
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Great online service! Provided price beat quickly
Tiny Tots Baby Store - Online storeThe online customer service is very friendly and easy to work with. I had saw a better price offered for the Evolu high chair at another online store and was provided a price beat upon checking.
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Horrible customer service
Tiny Tots Baby Store - Online storeContacted as I hadn’t heard about my product after being given a tracking number only to be told they “Forgot” to give me a refund and then messaged me asking how I liked the product.
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Best products for babies ever!
Tiny Tots Baby Store - Online storeI was looking an item for my baby online and I landed at Tiny Toys. I tried to contact them about what I want for my baby and wow! The customer service was a 5 Star plus the product itself! Thank you Tiny Tots! I'll sure buy again ;)
Great service and price
Tiny Tots Baby Store - Online storeSulani was excellent to deal with. We had a minor problem with our order that wasn’t discovered until 2.5 years after our purchase, and she rectified it without question the very next day. Would shop here again.
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| Category | Online Shops and Mother & Baby Shops | Mother & Baby Shops and Physical Shops |
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