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BeelzebubblesAU
- 11 reviews
- 1 like
- Verified customer
Disastrous transaction, hopeless service.
This really has been a less than happy experience.
First, my payment doesn't process because of an issue on their end.
Then I eventually receive a call, from a silent number, telling me that I need to pay again. After checking with my bank, I did so, & received the initial refund the next day.
A week or so later, I call to ask what the hell was happening, because I'd heard nothing since handing over $1300, and I discover that it wasn't despatched from their warehouse.
Then it shows up, at the Toll depot, but no one has bothered to notify me. When I call to find out where the hell it is, am told that I'll have the info emailed to me, but I'm still waiting for THAT to happen.
...Read more
Collected the boxes from Toll, who were delightful to deal with and, quite frankly, the only professional experience I've had throughout this transaction. I opened the box of panels, and I discover that at least one of them has been dislodged, buckled & crushed in transit. Contacted Trade Tested and received an email saying that they would replace the part ASAP, very sorry, blah, blah blah. Today I received the replacement panel, and it's for the WRONG GREENHOUSE. This has been an unmitigated disaster, and I will NEVER buy from this company again. EVER. AVOID! AVOID! AVOID!
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Efficient lighting
Both at home and on the water, your solar lights are giving us enjoyment and safety. Apart from the property looking spectacular with specific highlighted threes, we have also adapted the solar spots to illuminate the mast on-board our yacht. The added bonus, there's no draining of the boats batteries and with the solar light battery fully charged the lighting lasts the duration till dawn. The well lit mast also gives others a visual indication of their own anchoring position We are now giving these as gifts and with family members on farms, what better way to light up in areas where power is not available. Highly recommend this product item.
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Great family project
I am a 61yr old man with a 5yr old son and a 20mth old girl, I am not a very handy person but I did find the cubby I bought easy to build from the plans provided . It not only created a great play area for the kids we put it together as a family project because I had no reason to curse at any time during the whole process, so that you again for having a great product, and I will have no trouble recommending you to friends and family yours sincerely Bob Keers
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Eaumon ECooktown
- 2 reviews
- 4 likes
Buyer beware
After sales service is pathetic. Do not have replacement part as required by consumer. Customer Service Manager avoided all phone calls for assistance with replacing damaged part. Matter is now being handled by Office of Consumer Affairs. Fist and last time I deal with this company.
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- Verified customer
Terrible company! stay away!
I bought a cheap 3.83m x 2.69m x 2.17m garden shed. I am very unhappy with it. It is way too weak. The sheet is probably 0.1 mm thick only and the structure is not designed properly. I am worried about a big wind will tear the shed apart. You'd better go look for a better shed.
Terrible company! No return once the original packaging was opened due to their dodgy return policy.
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ABCSouth East Queensland, QLD
- 11 reviews
- 25 likes
AVOID LIKE THE PLAGUE!!!! Zero stars, worst company I have ever dealt with.
Greenhouses advertised significantly larger than it was when it arrived. Extremely weak construction, will have to be rebuilt and engineered to work at all. they didn't want to know or help. Now having to contact consumer affairs and commence legal action - don't go near this company!
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Not Happy!!!
I bought a Trade Tested inverter generator which lasted ONE month before we started having problems with it, after two months the generator stopped working & Trade Tested did not want to do anything about it!!!
I will NEVER buy ANYTHING from Trade Tested EVER again!!! You have lost my business!!!!
Oh yes, they are quick to take your money & send their products to you, but BEWARE if you have any problems, you will be left high & dry!!!
2 comments
You didn't want to help when we had no power & no generator, sorry but it's too little too late!!!!
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Baba
- 2 reviews
- 2 likes
- Verified customer
You can trust!
I ordered scaffolding and outrigger from Trade Tested and received the order on the 4th day on time. There was one part missing without which the scaffolding could not be used. Contacted Trade Tested and they promptly sent it on the 2nd day. No delay in job and Trade Tested can be trusted. I will recommend them to friends.
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great service, awesome products
The service i received went above what i expected and any questions i had were answered promptly with knowledge and a sense of pride for there job/work which i find very rare these days, the staff are friendly and efficient and my 3.5kVA Digital Inverter Generator with Remote & LCD is exactly what i needed,defiantly will shop and recommend Trade Tested any day.
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Donna and DallasKooralbyn
- Verified customer
Fantastic service, great product, happy customer
The process was so very quick and easy from ordering to receiving my husbands work shop shed. Great company to deal with and I am so happy we found this company online. Excellent and very competitive prices. Thank you.
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P Cronjebrisbane
- 3 reviews
- 9 likes
- Verified customer
Cheap, look for a better shed
I bought a 3.5mx7.7m shed with roller door. Useless instructions. I am an engineer. I can read drawings. The screws I was given are useless, I bought my own. One cannot fix the capping on the roof unless you stand on the roof. Well that will not hold my weight or 30kg. No cross bracing. The roof bracing is so weak. I fear for a strong wind. I will have to wait for the first rain to see if this shed is waterproof.
Well I am finish and still unhappy. Never buy a shed with the corrugation horizontal on the walls. Vertically is the best way. Th...Read more
e corner pieces are too small. I will have to increase it to 100mm x 100mm. My roller door got some dents in already. I will have to fix strips of timber in the inside of the entrance door to seal in when closed.Similar opinion? Write a review on ieatwords.com.au!
DavidSunshine Coast
- 23 reviews
- 1 like
- Verified customer
Wish I bought a better shed
Last year I bought a shed from a different supplier and built it at my own place. This year my mother bought a shed from Trade Tested and I built it at her place. Being an older lady with limited budget, she decided on getting the cheapest shed she could buy. The process of buying it was simple and it is affordable if budget does limit you. I decided to save on postage and picked it up from the warehouse in the next suburb over from her. Upon picking it up which was easy and straight forward, I could tell the quality was very noticeably differe...Read more
nt to what I have experienced with other sheds. It all comes in one narrow box that weighed 80kg. The box is supplied with all the panels being the same widths but different lengths. 415mm wide panels. Also supplied are the fixing hardware such as screws, rivets, a 4.2mm drill bit for the rivets, hex bit for the screws, hinges, etc, and a rivet gun. I was not expecting screw attachments, drill bit, and a rivet gun. The instructions are woeful particularly when getting to assembling the front wall, doors, and attaching the roof. The instructions are very poorly translated from Chinese. Once I was unpacking the box, I realised that the panels and framing channels are so flimsy, weak, and I don't even consider it to be one coat of paint in her chosen colour of cream. It looked more like overspray. Scratches very easily. Once using the supplied rivet gun was obviously not effective, I ended up using my own gun after the first 3 rivets were a painful task of trying to get the rivet pins out of the supplied gun. After the long and tedious task of building all the walls and ready to assemble, I learnt that there are no bracing or framing along the top to bottom edges of the corners where the walls meet. There is one little corner plate that connects each corner top and bottom. The chosen skillion roof sits on top and screws into the flimsy channels that run along the top of the wall panels. There are no guide holes in the roof panels to let you know where to screw into the frame. The door latch that goes on the inside of her chosen hinge doors was just useless and I had to go to hardware store to buy a latch that actually did the job. I also had to buy concrete anchor bolts to fix the shed to the slab. Only a couple of little hook clips were supplied to attach to a timber base, but you'd still need more to securely hold it down. In comparison to other sheds I have built, I will list the pros and cons of a TradeTested shed. Pros: It is cheaper than the rest. Warehouse is close to my home so I save on delivery. Screw attachment, drill bit, and rivet gun supplied. Cons:Similar opinion? Write a review on ieatwords.com.au!
Instructions are practically illegable.
Instruction booklet so faint we had to take photos of instructions on our iphone and expand to see.
We are both in the framing industry and are quite savvy when it comes to building.
If you do not value your time then ok
Would have been less stressful and more cost effective to build it from scratch.
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Great shed
Exactly what I expected. Easy to assemble. Quick service. Quick delivery. Great looking shed. Just wish I'd ordered a sliding door one!
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A GOOD GARDEN SHED
Very happy with our garden storage shed. Instruction sheet was a very feint copy but once we worked out how it went together it was easy. Very sturdy and a very good price. Thanks
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really great generator
really great generator, with all the problems we are getting with the power company power out, everyone should have a backup like this.
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Great Shed
Awesome Shed. Very solid. Direction a bit confusing at times but once past that very easy to assemble. Awesome addition to my pool area.
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They are really fantastic and are very good for garden decoration.
My garden looks great and really beautiful when it is dark which I put along the side of the pathway & the plants. Good products and good service. I definitely will buy some more for other places in my garden. I ordered the garden shed and the concrete mixer already, just waiting for the stock to come. Reliable company!
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Very Reliable
Great range of products, have shopped before and will definitely be shopping again.
Awesome job Trade Tested, keep up the good work..
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This is absolutely fabulous
Great product and service. Highly recommend. Overall very happy with my shed. It was quick and easy to get. Very clear instructions to follow. Shed looks great.
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Questions & Answers
Kenneth McIverasked
Hi
we purchased a Chipper Shredder 7.2 diesel electric start from you and I am after a fuel lever please.
How much?
1 answer
Trade T.Trade Tested
Hi, please contact us via our website and include your order number in the message. Thanks, Trade Tested
redrabbitasked
WELL still NO answer to my question, another month and where is my batter for my gen set or are you waiting for the warranty to run out ? my order number is / was 311652 by the way I WILL be over their soon so no answer and I well call in to pick up my refund / my money back .
No answers
redrabbitasked
well here it is another month gone by and still NO REPLAY to where is my replacement batter for my gen set or money back or is it to hard ? you are very quick to take money for goods with a warranty but YOU don't back it up, only with a load of rubbish STILL waiting or is the boss gone on a good holiday on the warranty money ?
No answers
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Trade T.Trade Tested
Hi, Sorry to see your message. I can't find any details regarding your order. Can you please call us on 0800 800 880 or email us [email protected] so we can resolve this for you?