Making a replacement claim for older Tupperware microwave jug and lid.
New system - I have to pay for replacement postage.
This contravenes, in my opinion the previous written life time warranty guarantee given at time of purchase, where no mention of any costs to me, should a replacement be required, was stated. Not only will I not pay anything towards 'free replacement' to which I am am entitled as implied at time of purchase,
I will be taking this up with Consumer Affairs.
I will also be spending the $150 destined for Tupperware, on ...Read more

have been a Tupperware queen for about 30 years, saved up all my replacements for next Tupperware party, I went along - to be told by the demonstrator its all on line now - go to the website and lodge on line...... I had 15 items to return, all were approved by Tupperware. they requested me to post back to them - to which I did, cost me $12.00 to post, all items approved were same replaced in weight and measurements, then I had to pay another $26.40 to have them posted back to me - I'm out of pocket nearly $40.00 to get my items back - very un...Read more

I bought Tupperware for years because even though their products break, they always promoted their life time warranty. In the past I have given my broken items (mainly the lunchbox lids) to a demonstrator and they were always replaced. Mind you, I had to either wait for someone to have a Tupperware party or try and find a representative myself, which I never did. Also I had a demonstrator tell me once that people often feel guilty when they try and claim the warranty at a party, so they end up buying more products at a party to compensate!! A...Read more

I loved Tupperware for their products and was happy to pay more for their "lifetime warranty" and "Free" replacement of products that are worn, torn or damaged. Last month I claimed 11 items one of them was a lunchbox, and after one month I received the items and the lunchbox is only the base without the lid when there was no option to choose one without the other; the photo of the product showed the complete container (box and lid). In addition, I spent $26.00 plus GST delivery fees...so much for their Free Replacement Policy!!! This is Tupper...Read more

My daughter hosted a party in October. Tupperware rep. Was untidy, unapologetically late showed product in corner when open space provided. No contact details on sales slip and no delivery date given. Although our payments were taken immediately from bank, our products were not delivered until after several calls, texts and messages later, my daughter went and picked up the order herself and delivered to people over six weeks later,driving from Drouin to Colac Vic. 4 hour return trip or we may still be waiting and the order was a large order in...Read more

Zero star rating for service, honesty and integrity.
Like so many people we have a cupboard full of Tupperware, When it fails to seal or it breaks or whatever the problem, one expects the "lifetime warranty" to be honoured.
The service department in Western Australia has been closed. It seems that the service has also been closed.
Coming up to three months we have been waiting for one lid to be replaced.
"We didn't have a meeting this month, I couldn't get to the meeting this month, I have been busy with my kids".
Finally the clincher. "Th...Read more

Some Tupperware I love, Fridgesmarts - great, slice/cake containers, freezer wares, modular mates, sandwich keepers, all fantastic, but then there is the issue of BPA in their clearmates, rock n serves, microwave jug etc and it puts a bad taste in my mouth. I also have had a problem of the drink bottle lids popping when driving up a mountain and in warm weather which has lead to leaks. Another practicality issue is that they make fantastic sandwich keepers but not a lunch box that will take the sandwich keeper and a piece of fruit etc, they on...Read more