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Reviews

2.5

230 reviews
5
(45)
4
(28)
3
(20)
2
(35)
1
(102)
  • Value for Money
    1.6 (30)
  • Customer Service
    1.9 (27)
  • Additional Physical Activities
    • Cardio (10)
    • None (8)
    • Weightlifting (4)
    • Sport (2)
  • Taste
    2.3 (16)
  • Timely DeliveryYes (0%) · No (100%)
  • Product Quality
    1.6 (8)
  • Return Claim MadeYes (3) · No (11)
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Reviewer Photos & Videos

Special Jo

Special JoCambridge

  • Verified customer

Cancellation night on impossible

published

Do not sign up! it is a rip off, they keep taking money off your card without asking and then won't accept email as a form of cancellation... apparently due to privacy... beats me...? besides that it isn't what it is made out to be.
My recommendation is that you don't sign up as it is a. not worth it & too hard to cancel. Opt for one that works better and has a money back guarantee, in this day of modern technology it is not too hard to find a better company to work with. :)

MembershipOnline Coaching
Joan

JoanGreater Melbourne (Outer), VIC

  • 3 reviews

Expensive and left in your own

published
MembershipOnline Coaching
Alison

AlisonWestport

Ok

published

Program worked and I lost 17 kg in first year. Then I plateaued for 12 months. Then they changed the programme and I still plateaued. I have just discovered NOOM and am finally losing again. I am very active burning 2700 calories most days and 23 points was just to low for me I understand that now. Pleased to have found another way.

MembershipGroup Coaching
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Cannot cancel 12 month membership!

published

Do not sign up! It’s not possible to cancel a 12 month contract. This used not to be the case and is a complete rip off.



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All they want is your money

published

Wanted to cancel my membership after doing the program for my contracted 6 months, but because one payment came out late they said I need to pay for an extra month so had to pay for 7 months

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Daisy

DaisyMaroochydore

Amateurs

published

These “team leaders” are not trained dieticians. Cannot understand how they’re allowed to give dietary advice,
My experience with ww disappointing. Only lost weight when I went to a professional.

Membership111

Sneaky marketing, nothing new

published

Program was as restrictive as usual. Doing better on my own. It seems the Australian program is more restrictive to UK/AUS but you don't really find that out until you're signed up.
Plan was marketed as "try for $30", but of course there's a minimum of two more payments of $35.

MembershipOnline Coaching

Zero point foods

published

I liked having 30pts Now 23pts is a struggle unless eating lots of zero pt foods which i find can limit my weight loss

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Kristy

KristyMelbourne

  • 6 reviews

Amazing!

published

Love love love ww!!! I'm 25kg down. It's maintainable. Lots of support. Thousands of yummy recipes.Focus on well being. What's not to love?

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Pamela

PamelaHelensburgh

  • 3 reviews
  • 2 likes

terrible food

published

I am not a weight watchers member,but tried there chicken and mushroom fettucine absolutely terrible, four pieces of chicken,6 peas,hardly any mushroom,and the sauce you had to eat with a spoon.
Normally cook my own food, but husband in hospital, and thought after a long day at hospital would try a frozen meal.
Believe me never again!!!!
pambuella.

MembershipI am not a member just a customer trying weight watchers meals
my review

my review

  • 28 reviews
  • Verified customer

They are heading in the right direction but not there yet

published
MembershipOnline Coaching
1 comment
my review
my review

Oh and I just wanted to add on that it's really wrong that WW (and their members) promote so many recipes and foods with artificial sweeteners. That is not 'wellness'.

Anna

AnnaGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 3 likes

Locked in to 6 months

published

You are locked in to a 6 month contract. I just wanted three months. Over $600.00 plus the food purchased ended up being a very expensive process for pretty much paying to get weighed in every week.

Membership1 on 1 Coaching
volcano

volcanoMetropolitan Adelaide, SA

  • 14 reviews

WW Foods from Supermarket

published

Tried the WeightWatcher food (Beef Hot Pot) sold at Foodland, In 1 word terrible. Made in NZ with imported bits, sent to AU and sold here in boxes that have great looking pictures, but the contents does not match. the taste from the sauce is great, but the contents is simply mush, with 3 pieces of beef that was like chewing gum to eat, Do not waste your money on these WW foods.

MembershipDo not be fooled
Susan Fowkes

Susan FowkesSouth East Queensland, QLD

  • 5 reviews

Expensive, good psychology but awful plan now

published

At nearly $80 a month it is very expensive. The points plan was great until they introduced the points free foods. Many of these foods are very high in calories, so having lost weight on the old program, I then gained weight. Of course one can’t break the contract. The face to face meetings were great and the psychology part is great. Ww frozen meals are awful. I now use Youfoodz which is fantastic. Track using MyFitnessPal which is free.

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Jane Goodall

Jane GoodallSydney, NSW

  • 3 reviews

It isn't worth your money

published

Weight Watchers gives you perfectly boring and dull food you could get for yourself at the supermarkets and whip up in ten to fifteen minutes. I tried it for my mother and she thought it wasn't worth the money. Really, all you have to do is pop down to the shops, instead of paying $30!

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OnlineApp is a Rip-Off - DO NOT JOIN

published

The online app is difficult to navigate and extremely time consuming. The help they offer is not much better. Have made a call directly to WW to cancel & was told I still have to pay for 3 months. DO NOT JOIN THIS TERRIBLE PROGRAM!

MembershipONLINE APP
Emma G

Emma GSouth East Queensland, QLD

  • 19 reviews

Love Weight Watchers Program - don't love the payment program

published

Weight Watchers is an amazing program for weight loss and management. I absolutely love the app, it is really fun to use! I've lost 6 kg in 6 weeks without exercise (they do recommend exercise but I have a foot injury) and it was super easy. The only issue I have is that they take payments from your account not at the start of each month, but 2 weeks before the start of each month. They are really inflexible about letting you change and cancel your plan etc. Customer service needs to be better, but the overall program is great.

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Nic

NicSydney

Obvious rip off

published

I had a similar experience as others; signed up for three months on a special deal and then discovered in the fine print they will continue with taking money out of your account after the three month period until you notify them-only noticed when I checked my bank statements. Asked for a refund (as we were only one week into the month) and was refused by a condescending operator who was sorry I didn't read all of the information. It's an obvious marketing ploy, deliberately making the paperwork as arduous as they can so people don't read all of the fine print, I will never be back or recommend them to anyone.

MembershipOnline Coaching
Kate

Kate

  • 2 reviews
  • 1 like
  • Verified customer

Disappointed

published

They are helpful at first, but once they have your money, they don’t care. I’m very disappointed in their customer service.

Membership$300

Absolute rip off

published

I joined weight watchers online 1 month free but I found the app hard to use and not very helpful. So I asked if I could cancel my subscription they said I couldn’t because it was a 5 days cooling off period not 14 days. They have ripped me off for 3 months subscription. Should have realised it was a scam but I’m desperate and I thought it would help. No such luck.

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Questions & Answers

gabi1959

gabi1959asked

Im glad i read all the horrible feedback. What a crap greedy company. Will definitely not be joining

2 answers
Kaz J
Kaz J

It was a major letdown when i realised i had joined for no reason. Im currently being forced to pay for an app i have not used sinse day 2 of joining.

gabi1959
gabi1959

Thats shocking. Majority of people seem locked into ww stupid contract and cant get out :(

BMW

BMWasked

what are the low sugar or no sugar drinks that do not contain stevia. it leaves a terrible taste in my mouth!

No answers
Robyn

Robynasked

How do I find out which group I belong to

No answers

Get an answer from our members and Weight Watchers representatives

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