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WBB3400WG (White), WBB3400AG (Arctic Silver), WBB3400PA (Pacific Silver), etc...13 questions from our users
Suzie G.asked
Adjusting the freezer temperature to try and get -15oC so my ice cream is solid seems to cause the fridge temperature to increase over 10oC. Has anyone else had this problem? I spoke to Westinghouse/Electrolux and they mentioned in summer to slide the temperature gauge to "less cold" which is counter-intuitive and didn't help with my freezer temp. It can't find any mention of summer/winter temps in the manual
No answers
sueasked
How do I stop the fruit and veg from freezer have freezer section turned to low and vent open but still having veg freeze in crisper./
No answers
Cynthia Curranasked
Can I download a reference booklet for Model WTB3400WG?
1 answer
Cynthia, go to, type in New Zealand Westinghouse web address where you can download the manual under that model number.
Norbert H.asked
How to change to left hand door? Have ACC096 Kit,but howls in left top have no thread, tried 5mm tap but hard paint or???
is blocking. Been told it cost $115.00 for service to look at it.
No answers
John Gasked
IS this noisy?? & do i trade ins?
No answers
Angieasked
Just bought it seems not cold in fridge does it take a while to get cold plus running all the time?
2 answers
The model when transported upright, will reach desired temperature very quickly. When transported or stored on it's side or an angle and then not allowing the fluids to settle prior to turning the power on, is one cause for fridges to not perform.
ELECTROLUX ..Westinghouse
Hi Angie,
Linda from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at [email protected] attention Linda?
We would really like to try to assist you.
Thanks
Rosanaasked
The LED light is not that bright, and seems to be only lighting up one third of the light cover. It appears very dark when looking in the fridge. Is there a problem with it?
1 answer
I would certainly say its a problem, even with lots of goods in my fridge the lighting is bright am very happy with it. My advise is to contact them and tell the problem you have. Good luck
MaryMasked
Can you turn it off without unplugging it?
1 answer
I've never had to turn it off but above the crisper there are two temp controls...I'd gather if you turn to higher temp it will shut down. I just turn off the switch at plug if I need to ever shut down a
Neilasked
Am 4 months over warranty. Fridge mot working and all basics ok. Am defrosting as someone suggested. Trying to troubleshoot. The manual is not helpful.
There is water in rear resovoir ... Is tmis from defrosting. Is it normal.
Is there a technical manual i can download?
4 answers
Well the last time my fridge was playing up freezer still cold as but the fridge wasn't, it turns out it was my thermostat and it needed replacing. Only other way I can think of is that it might need regassing. But I would ring around and get a quote from a fridge technician.
This is all I could find, hope it helps :)
https://www.manualslib.com/products/Westinghouse-Wbb3400wa-3482557.html
I don't know what State you are in but in Victoria Consumer Affairs still believe you have a right to warranty even when it expires (not years after) but months certainly
https://www.consumer.vic.gov.au/businesses/fair-trading/guarantees-warranties-and-refunds/goods-covered-by-guarantees/when-are-goods-covered-by-guarantees
from that web page
"Acceptable quality" Which means you would assume that a fridge should last quite a few years (not just until it is out of warranty)
All goods supplied to consumers must be of “acceptable quality”. They fit this description if they are:
fit for the purpose for which they are commonly supplied; that is, they do the job that type of thing is usually used for
they will be safe, durable and free from defects, and
acceptable in appearance and finish.
So get in touch with Westinghouse, tell them what is wrong, if they don't want to know about it, get all the particulars of who you are talking to etc etc etc. Tell them you are
going to Consumer Affairs. If that doesn't get a response contact CA with all the details and they will contact Westinghouse on your behalf.
Neilasked
My freezer is working but the fridge is not cold. Fridge is a year old. ANy ideas?
4 answers
Neil have you used a fridge thermometer to get an exact reading? It can be a bit tricky getting the right temp with this fridge. If it is not cooling at all then
you are going to have to ring Westinghouse, you should have a 2 year warranty.
You need to turn up the cooling in the fridge and open up slot in freezer
Could be many reasons like the thermostat, But I would get onto the warranty of the fridge asap.
EmeraldRoseasked
Has anyone noticed if this fridge has a 'new' smell or any strong odour from the materials it offgassing when it is new?
2 answers
Other then the new smell, can't smell anything more from it, once I get my fridges I always use vanilla spray first as its cooling down. Then once foods and other stuff goes in all I smell is food, left overs and vanilla.
Actually I had forgotten it did have a smell when I first got it.
After wiping it all out I put vanilla essence in two little bowls and left them in the fridge for a week.
That fixed it
Ricky Wasked
Just bought a WBB3400WG and need a kit to change to left hand doors.
Is the ACC096 the correct part for this fridge?
3 answers
I'm not sure either call Westinghouse or google it
I haven't tryed to change my door but need to as it hits the wall when I open it I'll have to look into that myself, great question
I have found the answer on the Westinghouse website and ordered the ACC096 online. will let you know it goes after I receive and install it.
EmeraldRoseasked
How many loaves of bread could fit in the freezer of this model? Thankyou to anyone who can answer this question
2 answers
have fitted a bout 5 loaves of bread in this freezer, I would
fit more it, except I had other goods I had frozen,, I hope
this answer helped.
Thankyou so much Dianne, I really appreciate your help.
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