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Wildfire Sports Physical store
Adam F
- 2 reviews
- 1 like
- Physical store
- Verified customer
Horrible and Rude Customer Service, Refund
I purchased this product at the Wildfire physical store in Milton believing I'd have a return path should there be any issues. The measurements for the device were significantly less accurate than stated on the packaging, even being inaccurate for weight beyond the tolerances when weighing myself 3 or 4 times in succession. Surely a set of scales can at least be minimally accurate for weight when costing over $400? The item was returned within days but 3 weeks later I don't have a refund (or the item) and am being told Wildfire couldn't "prove"...Read more
that the item was inaccurate in my usage after sending it back to the manufacturer, so I can't have a refund. Their customer service representatives have been rude throughout, and simply state I can pick up the item when it is returned from the manufacturer, whenever that happens. Never again. Horrible service. I'll buy from the cheaper options online next time.Similar opinion? Write a review on ieatwords.com.au!
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