Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Nathan MSydney
- 2 reviews
- Mattress Queen
- Verified purchase
Perfect nights sleep
This mattress is fantastic. The right amount of softness which supports the entire body. Haven’t slept better in years!
I have heard people complain about hot mattresses but this one has kept me just right. Delivery was prompt and the unpacking is so easy!
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Paul GNSW, 2050
- Mattress Queen
- Verified purchase
Fantastic mattress
The Zenna mattress turned up really quickly and was delivered by two friendly and helpful guys.
Initially I thought the Zenna mattress was too soft, but a quick flip and all is great!
I like the way it slightly molds to you but is still firm and supportive. I hadn't realised how unsuited I was to my previous mattress. I was waking up with a stiff back and stiff hips, which I had put down to ongoing issues from a cycling accident a few years back. But now I'm waking up with no stiffness at all. I wish I'd bought the Zenna Mattress years ago.
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Love my Zenna!
I am beyond impressed with the purchase of my queen Zenna. So much so, that I have now also updated the mattresses in my guest room and all my guests have given the comfort factor a big thumbs up. The Zenna is comfortable and supportive and I love knowing that it is made from a natural material and does not contain harmful chemicals. My concerns prior to purchase were in relation to latex mattresses sleeping hot and also that the mattress would be too thin. I decided to take the leap despite my concerns and I’m glad I did. I don’t find it too hot and although being thinner than most mattresses, there is no loss to comfort and support.
There’s nothing quite like sleeping in your own bed and that is now truer than ever with my Zenna.
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Thumbs up for Zenna mattress.
I am happy to give the thumbs up for Zenna having bought three single size latex mattresses from the company. I am completely satisfied with the product and the excellent staff service. Before buying, I thoroughly researched the product and found Zenna ticked all the boxes in what I wanted from a mattress. A latex made from environmentally friendly materials; firm back support; a good quality latex mattress at an affordable price and free delivery.
Since using the mattresses my guests and I have experienced many comfortable nights sleep.
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- Mattress Double
- Verified purchase
This is a top product. A bit soft for me, but our visitors love it.
I am very happy to let you now, this product is top of the line.
We do also have a Queen size Euro Latex mattress. We do like the firmness on this one.
But I am not knocking your Zenna Mattress.
Thank you.
Dieter.
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RosaBrisbane
Great mattress
Our king size Zenna mattress is great. It felt a bit firm initially, but after putting a softer topper on it, we a very pleased with our purchase. I would certainly recommend the Zenna mattress for comfort and price.
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ShazzadCopacabana
- 4 reviews
- 4 likes
Good support
Good supportive mattress, a little hard initially but we got used to it quickly. Have had it for approx 4 months, don't wake up with sore back and I have an L5 back injury. A topper would be good if someone requires a little more "softness". Ordering and delivery process was hassle free. I will never buy an expensive mattress again, I have literally had them all and they aren't worth the cost. Nothing to lose as it can be returned within 3 months. Just one thing, the king is in two pieces within the cover, not one slab, i personally don't find this a problem.
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Excellent mattress
This mattress provides all the support and comfort one could ask for, and has the special benefit of being made of a natural product. I'm very happy with it. I'm confident that it will be as good in several years time as it is now.
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- Mattress Single
- Verified purchase
Great product at a great price
We purchased our Zenna mattress for our 2 year old daughter back in February. We were after a non toxic natural mattress that would last till she's ready to move out of home and buy her own mattress
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Japa DRichmond-Tweed, NSW
- 2 reviews
- Mattress King
- Verified purchase
Can't sleep without my beautiful mattress!
This mattress is hands down the best mattress I have owned! It is wonderful to lay on. It is very supportive without feeling overly firm. I have turned it over and slept on the other side but I haven't noticed that much difference - both sides feel wonderful to sleep on.
I was a bit worried about latex initially as I had read that they can be hot to sleep on. I haven't found this to be true. The Zenna mattress sleeps very comfortably and I haven't found it to be too hot at all.
I have recommended this mattress to my friends and I wouldn't hesitate to purchase another one.
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KatieDBrisbane
- Mattress Queen
- Verified purchase
Chemical Free and Very Comfortable
We first purchased a latex mattress for our daughter. Ensuring she was sleeping on something free of chemicals was our priority (a lot of mattresses are treated with fire retardants). We did our research and came across Latex and found the Zenna latex mattresses ticked every box including the quality of the latex (European). Before ordering we had a number of questions. The Zenna team were great, helping us out both on the phone and via email. The mattress was delivered within days of ordering! We were so happy with the first mattress we purchased another one this year, a queen mattress for our bed. Next year when our second child moves into a bed from a cot, we will be purchasing our third Zenna mattress.
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EmilyManyana
- Mattress Double
- Verified purchase
Perfect mattress! So comfortable we plan to buy more
This mattress is the best I have ever slept on. We got it for our daughter and are now planning to buy another one for ourselves. So soft and snugly but at the same time provides huge amount of support. I have a bad back and neck and since sleeping on this mattress have never felt better. Having no toxic chemicals and no coils is also why I recommend this to everyone especially for kids health.
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- Mattress King Single
- Verified purchase
Comfortable & allergy friendly mattress
We bought this for our 13 year old son who suffers from asthma and dust mite allergies. He loves it - says it's super comfortable and I feel happy knowing that he is sleeping on a natural mattress that isn't an attraction for dust mite (like foam & sprung mattresses are). He is super sensitive to chemicals so we were nervous buying him a new mattress but it took no adjusting to.
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NatReviewMelbourne
- 3 reviews
- 3 likes
- Mattress King
- Verified purchase
Excellent mattress - saved my back and my sleep!
I've been having back problems for a while and we've been trying out lots of different mattresses. And then we found Zenna Mattress and I felt the difference right away! It really helped me with my back issues - I no longer have any back pain when I wake up!! The mattress is slightly on the softer side but it is very supportive and it feels like sleeping on the cloud because there's no pressure.
I'm not sure if it's because we have a King Size mattress, but we noticed that it has 2 separate pieces of latex inside the cover. At first we were a ...Read more
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Epic mattress!
Soft, supportive and an absolute dream! Highly recommend for an amazing nights sleep.. The only downside, getting out of bed is now a little harder... Do yourself a favour and get onto this!
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I love these mattresses sooo much!!
I honestly can't imagine sleeping on anything else. This is my second Zenna mattress (we still have the first, it's just in the other bedroom) and I could not be happier. The feeling of sleeping on a natural, pure mattress is the best. I did have a look around at other types of mattresses from the big names but after 3 years sleeping on my previous Zeena, I knew I wouldn't be happy with anything else. I have not been disappointed. I sleep like a baby and I'm sometimes a light sleeper. I can't recommend Zeena highly enough. Do yourself a massive favour and get one. Now!!
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My Low Tox Option
This is our third bed from Zenna. These mattresses are the best in my view, very comfortable, and eco friendly. I love the cover, easy to remove for washing. Jeff is a wealth of knowledge and the service and delivery is great.
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LyBeeElizabeth Hills
- Mattress Double
- Verified purchase
Wonderful Mattress!!!
I had problems with eczema & allergies eg dust mites. As a result of this I did some research & found that latex mattress could help improve my health issues. After searching online for a latex mattress, I discovered they could be quite pricey until I found Zenna. They are well priced, free delivery, with a 100 day return/refund policy.
My husband and I are very happy with our latex mattress. It is very supportive, comfortable and my health has improved. We would not hesitate to buy more in the future for the rest of our family.
L.Magro NSW
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salSydney
- 5 reviews
- 8 likes
Refund not easy to get
This company provides a 100 day return product refund.
The mattress was not bad just did not suit us.
But the public relations was less than satisfactory.
From the day of them collecting the returned mattress it was a constant avoidance of giving us our refund. There was very little communication from the company and when I contacted them, numerous times I was told that the refund was going to be provided that day, which it was not. Eventually PayPal refunded us.
Not a good experience at all. Would not recommend them.
1 comment
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Questions & Answers
Frustratedasked
We would like to buy a king but I have read your king is two singles next to each other? What happens if you sleep in the middle of the bed? You should feel the gap between the mattresses?
2 answers
I'm not sure why my username says "frustrated" ? please note I did not type that in and am not frustrated with Zenna
Jeffrey W.Zenna
Hi, thank you for your enquiry and good question.
Our king size consists of two long single latex cores placed next to one another and zipped up in a bamboo cover, this provides for two benefits - one is as the mattresses have a firmer side and a softer side each sleeper can have their own preferred side so sleep on and secondly should you move home the mattress cover can be unzipped and you can carry each individual core conveniently. We have sold many king size mattresses and your question regularly pops up, you should feel no gap or anything different in the middle of the mattress.
notasked
Hi. Will a zenna mattress cope with a metal bed with metal slats 17.5ish cm apart? If not, what will happen to mattress if you did use it on such slats? (It’s really hard to find an all metal bed that is strong and this one is the only one I could find, but the slats are more than 8 cm apart. Wooden slats are useless because they just get mouldy in humid climates so need a mould free solution ie metal slats. )
Also can you dry steam clean a zenna mattress (hotter dryer steam so less moisture)?
And can you have the queen in two parts as well so it is not as heavy ?
People say latex is hot to sleep on. How hot is the zenna mattress to sleep on?
Thanks
2 answers
I think you should ask Dave at Zenna - he is extremely knowledgeable and trustworthy. I think a metal base and slats would be fine but not sure about spacing. I personally wouldn't dry steam clean the latex - you can wash the bamboo cover. Don't think you can get Queen in 2 halves - you can get a King in 2 parts I suspect. Google your questions or call Zenna direct. You won't get a sales pitch but an education. Roxie
Jeffrey W.Zenna
Hi, thank you for your enquiry. We recommend that the slats not be further than 8cm apart, you will end up with a mattress having indents where the actual slats are as these will become the load bearing areas.
You can remove and wash the cover, we would not recommend steam cleaning either the cover or the latex itself.
Only the king size comes in two pieces.
Our Latex has an open cell structure and is one of the most breathable sleep products on the market and should not make you hot.
You are most welcome to phone us on 02 94376172 and we will gladly guide you through your concerns.
rosemarie p.asked
I need to replace latex mattress which has lasted us for 12 yrs. original price $6.000. It was extremely comfy. It came with a Mattress base. Am I still able to use base with zenna mattress. Is zenna mattress heavy?
3 answers
Jeffrey W.Zenna
Hi Rosemarie,
Thank you for your enquiry. Our king size Zenna mattress weighs 49kg, you can place latex mattresses on any base although we recommend a slatted base, plain or upholstered with slats ideally not further than 8cm apart - this for breathability. Should your existing base not be faulty then you are good to go and can continue using it.
How many days can I keep it before a return if it doesnt suit.
Jeffrey W.Zenna
Hi Rosemarie,
We give a 100 day trial from the date you receive your mattress. This does not mean that you have to keep it for 100 days, most folks would know within 3 weeks if the product is unsuitable. We are also very flexible and have had occasions where customers have asked for an extension on the 100 days as they liked the mattress and just wanted a little more time to adjust to the mattress and wanted reassurance from us. It is very seldom that we are requested to return a mattress.
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Jeffrey W.Zenna
Hi Sal, apologies for that, we pride ourselves in offering a no-questions-asked refund, rather than an “exchange for similar items” like the majority of our competitors. There was never a reluctance t... Read more
o refund you in full as promised in your very first request for a refund, however, your original purchase and payment was made through paypal. Therefore your refund could only be transacted through paypal. We cannot be responsible for the time taken for refunds made through a payment gateway that is outside our control. Regards Zenna