Purchased bathers at start of December and it took until Jan to send out, returned them and didn't hear back. I had to chase them for a refund and then now have to chase again as refund didn't process. Bought another pair of bathers also in December and didn't get sent out until Feb (summers over).

Got what I ordered on time and everything as described. Customer service was brilliant. They helped me with sizing and made suggestions to help choose the right product for my needs.the wife is very happy!

Extremely slow returns process. I waited 2 whole months for a refund, despite posting my return immediately. Then they gave me store credit, instead of the cash refund I'd requested. Still waiting for this to be resolved.

The replacement size I ordered has also been delayed by about 3 weeks. Things often seem to go out of stock despite being listed on website. I wouldn't risk ordering something if you want it for a special occasion.

Purchased online a couple of bras and these were "allegedly" delivered on a day when I was at home and clearly in fact were never delivered at all. DO NOT SHOP HERE. UNTRUSTWORTHY.

Purchasing process is so easy yet again, with superfast delivery and progress notifications along the way. I have a couple of items to return for different colours and sizes but don't expect there to be a problem with this. Thanks so much Zodee for wonderful products and wonderful service :-)

I was most impressed with the service and efficiency my order was dispatched with and extremely helpful staff, I will definitely be back

Have ordered from Zodee a few times and always gets delivered quickly. Made another order this week, it turned out the swimmers I ordered didn't fit but the return process was easy and I got my refund in a few days. Great service, will use again.

First purchase with Zodee but they are definitely top of my on-line shopping list now. Great service delivery kept me updated every step of the way.

This was my first time to purchase from Zodee - impressed at how smoothly it all went. Emails to keep me updated all the way through, package arrived in two days with an email to tell me it had been delivered. Exactly what I wanted. Thanks.

I have been buying from Zodee for years. Twice now there have been delays with my orders, most recently the last order, but the service from Zodee and the frequency of emails updating me on delivery status and projected dates was excellent. All's well now as the goods have been delivered. Very pleased and will continue to shop here with 100% confidence.

This is the first time that I have purchased an item from Zodee.
I must congratulate you on your excellent service throughout the purchase process. In particular the confirmation of the order and subsequent emails all contained details of the item and its size.
I was kept informed of progress in a timely manner, and could not fault your procedures.
When I am looking to purchase on line again your company will be my first contact.

Mick

I never leave reviews but had no choice in this instance. I bought some hosiery this morning around 10 am and by 2 pm it had been delivered. 4 hours from online purchase to product in-hand (regular delivery, not expedited). I've never experienced anything like it. SO impressed.

I never buy online as I am so skeptical about websites that I'm not familiar with.
I was desperate for a last minute Christmas present so tried my luck. I think it was close to midnight when I placed the order. I opted for the fastest delivery option.

The next day I got an email from Zodee around 11am advising order was on its way to me. 3 pm I received another email letting me know dad had signed for 1 parcel.

I was so impressed I decided to write my first ever review!

After having issues with another online store I found zodee, I'm so greatful for their great communication and honesty and fast professional
Service, I feel confident shopping with them and would reccomend this company to everyone

great work on your very speedy service- ordered products on a Monday and they were delivered 2 days later
many thanks

I ordered and delivery no problems and easy to order I love Zodee I'll use them again when I will buy more from them... Excellent service!!!!

I have found Zodee to be so efficient and easy to deal with. Online their chat service is instant. I can't get out
much, and they stock a particular underwear which is of high quality and hard to find. Their follow up while
waiting for the order is prompt, and the parcel arrives so delicately wrapped. The service is excellent, they have
me forever. Billie Abbott, Sydney, Australia.

Nov 12, 4:18 PM

Good afternoon,
I just want to thank your company for the speedy delivery of my product and the service I received.

Unfortunately, the product didn't suit and I had to return it the next day in your reply-paid envelope which you supplied.
The refund to my account was done efficiently and without fuss.
Never before have I experienced such wonderful service from an online company and I just wanted to let you know that although I returned your product, I will be a returning customer in future.
Again, thank you.

Ordered 2 dresses... 1 on back order didn't find this out until I called them! When they said only 1 dress was on back order I had to ask for them to send me the 1 they did have. Waited 20days for the other dress to arrive only for it to be the wrong one. When I called to tell them they sent the wrong one they posted the right one to me in normal post & then called me. When I asked why it wasn't sent express she said because she wanted it to get to me quickly... When I said I wasn't a happy customer at all she said sorry & shortly after hung up on me.

I would go out of my way to keep my customers happy! Express post would have been nice!