If Zupps Holden Aspley was the last motor mechanic I still wouldn't take my car there again.
Poor customer service - non-disclosure of loan car availability.
Delivery of repairs on one vehicle three days after promised date.
Had to take another car back after service to have the service finalised on another.

In store, the process was ok. Now I am due for my first free service. They are saying that I have to pay. They kept telling me the first 4 services are free. That is standard for holden. Now they are saying NO, I would like something done about the lies that I was told.

Purchased a new Holden SS Redline. Very happy with vehicle. Kieran was our salesperson and was very polite and helpful.
Just wanted to say a big thankyou to Anthony regarding delivery of our vehicle. Very knowledgeable. Very friendly. Outstanding Service. He is an asset to Zupps.

Walked into Zupps Aspley knowing exactly what I wanted to purchase and Zac sales person could not have been more helpful, friendly and offer great customer service .
The whole experience of buying my first ever new car was pleasant and I walk away one very happy customer .
I purchased Mitsubishi ASX, love it Thankyou Zupps but more importantly Zac

Aspley zupps in person, I'll let you know tomorrow but she's spent 15000 on car and now another two grand or so on throttle bottle and now it's leaking again so I had to spend 30 aud on red coolant.

Love the car but absolutely loathe Zupps. I viewed the vehicle with Mats and Boot Protector but they weren't there when I picked it up and I was too busy to take it further at the time. Later basically told I am a liar. Appalling service when I had the first "Complimentary Service" done. Also trying to screw me on the Warranty Start date. Don't bother complaining, it's always the customers fault. I advise anyone to buy a KIA but not from Zupps. Going to KIA Australia and the ACCC.

When I purchased my car from zupps, I thought I got a good deal, as it turned out, it wasn't. It felt like I've been ripped off. A few weeks later, the car started to play up and I swear the car I bought was a complete dud. I got the extended warranty and I didn't even needed it. Zupps told me I had to take my car to them and couldn't go elsewhere. I don't want to deal with them again. I don't like my car anymore, in the next couple of months, I'm going elsewhere to buy my new car.
Don't deal with Zupps, they'll rip you off.

Not happy with service, regret getting a car from there. Please don't lecture me, I am still a customer received different information from different people. I like things prompt and clear.

The staff were great from the minute we walked in, they were there to help us out and give us a great deal on our new sv6 black edition . The day of pick was also good car was in the show room floor draped with a red blanket. This made the final prisoner hung to remember well done zupps .

After having purchased my car and having engine trouble at the 3mths and two days mark I called I zupps staff at Aspley and was told that the car would still be fixed under waranty because it had only done 6,000 kms. The cars valve stem seals had gone and oil was leaking into the piston causing huge smoke clouds on start up. I took the car in (300km round trip) and picked it up the next day. Told the car was fine after oil change and charged for a filter. Also told it wasn't under waranty. Car blew smoke as soon as it got home. Zupps reminded me it wasn't under warranty and suggested I take it to a closer machnics at my own cost. The car has only done 50,000km should be like new. Poor customer care.

I purchased my family car a Nissan Pathfinder through Mt Gravatt wholesale cars through Zupps, it had a broken Child lock which was a stuff around to get fixed. The car also has been cutting out while driving the staff at Zupps Mt Gravatt couldn't even drive the car cause the car wouldn't start. I wasn't told of the $165 diagnostics fee even at booking car in even the though the car is under warranty still. Zupps can not locate the problem and now i have been told i have to take the car to a Nissan Dealership, waste of time and money.

Its funny that I'm seeing several people say similar things to what I experienced. Zupps have this tendency to convince you to let them finance you over the bank you're attempting to choose to save a small amount of money without telling you about their loan broker fees. Also had them trick me into borrowing an extra 7000 dollars worth of insurance. BEWARE. This company is not to be trusted.

I would like to thank Zupps Holden and Craig Wright for their excellent service and advice in aiding me in my purchase of a new Holden Calais V VF2 sedan. Highly recommend Craig and the company to anyone interested in upgrading their car to a vehicle they may have available. Well done Zupps.