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99 Bike NSW, Brookvale
cambikeSydney, NSW
- 5 reviews
- 1 like
These guys are outstanding
These guys are outstanding.
Needed a new hydro caliper for my 10 yr old MTB and it got sorted out asap. I called 11am Sunday and took my bike there 45 mins later and 30 mins later rode away bike fixed.
Brilliant.
Management give Douglas a pay rise !!
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ToddnessSydney, NSW
- 21 reviews
- 8 likes
Website promises are marketing hype
Went with wife and kids to Brookvale store and the service was very poor. No tailored fitting of our kids to their bikes, poor bike options and couldn't spend 5 mins assembling the balance bike for us while the store was empty and the staff just stood behind the counter talking to each other. Will never shop here again.
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- NSW, Brookvale
- Verified customer
Sales and price
Just want to thank the sales guys in Brookvale. Very friendly helpful and patient. Price for my bike rack was great aswell. Thank you.
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Find out how 99 Bike NSW, Brookvale compares to other Bike Shops
Know better, choose better.
Belrose Dave
- 9 reviews
Staff couldn't be bothered.
In response to an advertised helmet at a good price I attended the Brookvale store. I'm the type of person who goes into a store and doesn't want to be swamped straight away with sales technique. I like to have a look around in my own time and when I'm ready I'll seek out an assistant. It appeared however that on this day I was wearing my cloak of invisibility and virtually had to tackle a guy who seemed annoyed that I'd managed to corral him. Anyway the helmet wasn't in stock, so maybe another store has one is his reply. Well done young f...Read more
ella, good thinking, can you check that for me to see if anyone has one. Sorry, no can do. In as many words he indicated that he couldn't check another stores inventory online and for some reason, when pressed, couldn't contact the store by any means and I'd have to chase that up. No I won't, I'll go to competitors store and eventually buy a more expensive helmet there. There were several staff, or people who appeared to be staff, in the store at the time and I suspect they were more interested in looking at something that the big fella was showing on a laptop. I won't be bothering to take up any more of their time in the future. This was several months ago and since then I have purchased a new bike, GPS, shoes, gloves and shorts and had a couple of minor repairs carried out. I didn't even dare look at 99bikes, didn't want to be an inconvenience and bother the staff.
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