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99 Bikes VIC, Port Melbourne
Darren P.Greater Melbourne (Inner), VIC
Service department
Just had my mine and my wifes mountain bikes serviced by Colin at the south melbourne store. I have to say my experience from the moment I walked Into the store with what were 2 very much neglected once loved comp bikes Colin took over and with interested scrutiny, came up with a cost effective way of getting them back to a condition where we can enjoy them again. Colins passion and "can do" attitude is a credit to himself and the store lucky enough to have him.
I'll be back and will recommend in a heartbeat anyone who is looking for bike service.
Similar opinion? Write a review on ieatwords.com.au!
JWLGreater Melbourne (Inner), VIC
- 5 reviews
- 10 likes
- VIC, Port Melbourne
- Verified customer
Bait and switch, incompetent bike servicing and bad attitude.
I needed a new wheel and a bike service. The mechanic recommended a particular wheel brand and a hub. A few things went wrong:
1) I live just a block away from the shop. After I rode and parked the bike at home, a few minutes later, I heard leaking air (bike wasn't moving at all). Brought this back the next morning, and the mechanic told me that I was a puncture and not a tube pinch. That's fine. Not going to argue here...
2) While at the shop, I also brought up that I realised that the hub was an inferior brand and hot the one he promised. I...Read more
still paid the quoted price though. His reply was that he this particular hub would be better for my use and then went on to say there wasnt any difference between both the wheel hubs. If there wasn't any difference, then why tell me that this is better for me? He then went on to say that he is a mechanic and not a sales person. Not sure why that's relevant to a customer. Realise I was getting nowhere and wasting my time... I left. 3) Rode back to work in the afternoon on the same day and felt I had to pedal a lot faster to reach cruising speed. Looked back at my gears and saw that it would only shift to the 3rd smallest gear. Play around with the gears up and down, still wouldn't shift down to the fastest gear.Similar opinion? Write a review on ieatwords.com.au!
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