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Reviews

4.7

645 reviews
5
(574)
4
(17)
3
(11)
2
(7)
1
(36)
  • Product Quality
    4.7 (121)
  • Return Claim MadeYes (11) · No (124)
  • Shipping
    4.7 (103)
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Reviewer Photos & Videos

Fifi

FifiSouth East Queensland, QLD

  • 3 reviews

Love the products and great customer service

published

The website it user friendly,
My product is always available
I order it one day and it is delivered the next!
Parcel comes with complimentary goodies!
Staff are particularly friendly, helpful and professional
Thank you Adore Beauty

Diane

DianeHunter Region, NSW

  • 9 reviews
  • Verified customer

Great Products! Great Prices!

published

Website easy to use. They stocked every product I like. Much cheaper than the shops. Free delivery if you spend over a certain amount. Received my order within 2 days and I live in a regional area so really impressed. Received some free sample surprises too!



Emc

EmcSouth East Queensland, QLD

Customer service terrible

published

wanted to know if they didnt have my shade of foundation because out-of-stock or dont stock. Re: yes we dont stock it at the moment. 2 days! waste of time.

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Aleisha

AleishaSouth East Queensland, QLD

  • 3 reviews

Overrated

published

Ive spent thousands over the years or orders from convenience. But if you have a genuine minor issue they are rude and unhelpful with wanting to help fix their mistake.
It is worth shopping around at other stores for better service and cheaper prices.

Anna

Anna

  • 2 reviews

Amazing products and probably the best company to deal with

published

Items were delivered overnight and option to deliver after hours was great. Products the best and so were the free samples. Highly recommend adore beauty for online shopping. Thank you

Taylor F.

Taylor F.Central West, NSW

I just love Adore Beauty!

published

Website is very informative and super easy to use, the range of products available is amazing! And amazing price!! The quality is also amazing.
Shipping is super fast! Even on weekends they continue to put your order together! I just love shopping on adore beauty!! You also get a gift when you spend money!! Cant get much better!

Fleur

FleurCentral Queensland, QLD

Takes no ownership

published

I placed an order for $148 NZD, to which I received a letter from NZ customs to say I have to pay tax, as Adore Beauty had declared my $148 NZD package for a $720 AUD package. When I contacted them, they took zero ownership and told me to deal with customs when it was their own mistake.
Do NOT recommend using them ever!!!

TheA

TheASydney, NSW

I love it!

published

Wide range of quality products, most with a fair market price, fast delivery, and I love their system of providing fee samples so you can try new things! That's honestly something that differentiated them from the other sites when I was choosing.

  • Verified customer

Wonderful and super-responsive service!

published
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Kaitlin

Kaitlin

  • 2 reviews
  • 1 like

What an amazing company

published

Not only was the product I ordered perfect, the purchase process extremely easy and the delivery quick, when I opened up my box I found that they had included a little Tim tam packet inside. I had been having such a bad day and this small little bonus completely brightened up my entire day. Little things like this gives me no doubt that I will be shopping here for everything from now on.

Harassed

HarassedSydney Surrounds, NSW

  • 2 reviews
  • 1 like

Incredible store

published

Ive been ordering for 2 years now and every time the experience is so satisfying.
The time frame in which my orders arrive is so impressive. I ordered at 5pm and by 11am it was here.
Ive never had an issue with Adore Beauty, and I thank you all for your hard work and consistency in providing the best service to your customers.
My packages always arrive in perfect condition, nothing is ever broken and everything is wrapped very well.
The Tim tam is my weakness but I appreciate you giving an extra gift as a thank you. Plus the samples is so generous. Im so grateful for that.
I will always recommend this store to everyone I know and will continue to be a loyal member!

Thank you Adore Beauty!

Excellent service.

published

I placed my order yesterday and my product arrived today. Super impressive as I live in a regional area. The Tim Tam was a nice bonus! Could not be happier.

Crusem

CrusemLaunceston, TAS

Fabulous service

published

I ordered a Babyliss Pro rotating brush styler on Tuesday just after nine, and my parcel was delivered (having travelled interstate) less than 24 hours later. Feeling spoilt as online orders usually take a week.

Christine Goninon

Christine GoninonSouth West, WA

products are amazing I'm so very happy.

published

Perfect products, very helpful staff, delivery is great. I'm extremely happy.
I have been directed to purchase products specifically for my skin type, whenni was in doubt I was guided very pleased.

Excellent service

published

My first order with Adore Beauty, Clinique Dramatically Different Moisturising Lotion, was speedily and professionally dispatched. Thank you for getting this old favourite to me in two days. I'll be back

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Stace

StaceSouth East Queensland, QLD

  • 2 reviews

Great service

published

After years on neglecting my skin I was wanting to get into a good skin routine and look into products. Adore Beauty has been nothing but fabulous. I contacted them via the online chat as well as a couple of emails for product advice and how to use and must say the customer service is amazing. They were always quick to respond, happy to help and great for advice. Since my contact I did place an order which came promptly and I couldn't be happier. Highly recommend Adore Beauty.

Meema

MeemaSydney, NSW

  • Verified customer

Great Service

published

Such an easy site to navigate and a great range . Adore Beauty has not disappointed me as my parcel has arrived within a couple of days and also love seeing my Tim Tam treat in the box.

Sarah

SarahSouth East Queensland, QLD

10/10 for customer service

published

What a start to my day!

published

I ordered purple shampoo and purple mask on Fri and 7:30am Mon, the courier was knocking at my door. A surprise Tim Tam in the box went down beautifully with coffee for breakfast and then into the shower with my new purples. Fanola No Yellow is great value, a great product and works SO well. Can't recommend Adore, their service or them range of products more highly. They've not seen the last of my name on an order

Nin

NinVictoria

  • 2 reviews

Worst customer service on earth. Do not shop here.

published
Page 4 of 33
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Questions & Answers

Vee

Veeasked

Not sure which product to choose for Hyperpigentation. Any suggestions?

No answers
Michelle W.

Michelle W.asked

I don't understand how you get such I wide verity great products..As some of the brands state they only sell from there website.

No answers
Olivia L

Olivia Lasked

If i placed my order on Monday and I live in Canberra, will my parcel be delivered by Friday with normal shipping?

No answers

Get an answer from our members and Adore Beauty representatives

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