??!

Reviews

4.7

649 reviews
5
(577)
4
(17)
3
(11)
2
(8)
1
(36)
  • Product Quality
    4.7 (125)
  • Return Claim MadeYes (12) · No (127)
  • Shipping
    4.8 (105)
Previous
Next

Reviewer Photos & Videos

Meema

MeemaSydney, NSW

  • Verified customer

Great Service

published

Such an easy site to navigate and a great range . Adore Beauty has not disappointed me as my parcel has arrived within a couple of days and also love seeing my Tim Tam treat in the box.

Sarah

SarahSouth East Queensland, QLD

10/10 for customer service

published

What a start to my day!

published

I ordered purple shampoo and purple mask on Fri and 7:30am Mon, the courier was knocking at my door. A surprise Tim Tam in the box went down beautifully with coffee for breakfast and then into the shower with my new purples. Fanola No Yellow is great value, a great product and works SO well. Can't recommend Adore, their service or them range of products more highly. They've not seen the last of my name on an order

Beauty Product Retailers

Find out how Adore Beauty compares to other Beauty Product Retailers

Know better, choose better.



Compare all
Nin

NinVictoria

  • 2 reviews

Worst customer service on earth. Do not shop here.

published

Eleven Miracle Hair Treatment

published

This product is amazing does exactly what it sights, you won;t be able to live without it! I use on damp hair and then style as usual with hairdryer. Fantastic Product

Wonderful Service

published

What a great site, it truly couldn't have gone more smoothly and such an excellent range of products. A big shout out to Elaine in customer service as well who made my first time shopping at Adore Beauty a wonderful one!

Linda Cross

Linda CrossNorthern Region, NSW

  • 2 reviews

Country girl who loves products

published

Brands ++,tips, samples, free advice, new products, free samples, quick postage,& so much more. This company is so on the ball - they even sent me a credit when they missed me!! Give your team a thank you from me.

Sarah D

Sarah DPerth, WA

Excellent Customer Service

published

Excellence in Service

published

I wanted to say thank you. My order came so quickly that my head is spinning.
I’m so impressed and I wasn’t without my favorite products for even 1 day.
Bravo
Linsey

Beauty Product Retailers

Find out how Adore Beauty compares to other Beauty Product Retailers

Know better, choose better.

Compare all
Kristy B

Kristy BSouth East Queensland, QLD

  • 6 reviews

Fast postage!

published

I use Adore Beauty alot. The postage is always so fast and the products are always great. The only qualms I have is the promo vouchers. Nearly every single time I've tried to use one it has not worked due to ridiculous amounts of exclusions. I received a voucher in my parcel saying I had 25% off my next purchase on full priced items. Went to use it on checkout on my next purchase and of course it didn't work even though it was full priced items. I feel like they use them to reel you in.

Ange

AngeMetropolitan Adelaide, SA

  • 2 reviews

Great service

published

I ordered product and received tracking details quickly, I received a Great product
excellent delivery time and a little extra gift in the bag :)
Will shop again with this great service

Angela

AngelaPerth, WA

Amazing and excellent company

published

I m the first time to use this website for shopping. They are very fast response and delivery. I got the products with useful samples and chocolate which I’m not expected.

Helen

HelenPerth, WA

  • 2 reviews

3 Times Burnt, Shame On Me :(

published

My first order I got a shade that was too light and was told by customer service I can't exchange it.

Another order I didnt receive the 'bonus gift' I was meant to.

On my last order I used a code to get a $20 gift card for my next purchase. I didn’t receive the code for the gift card and when I contacted the live chat was told I wasn’t entitled to it as I didn’t spend enough in my original order. But I did spend enough and the gift card was there plain in sight on my order. Also I had to wait 15 mins for the live chat to work it all out. The staff member made me feel like a scam artist. It was not a very good feeling :(

The best service I've encountered

published

Honestly am never disappointed by this website. Every time I order it is at my doorstep the next business day, and they always find a way to make you smile. My last package came with a cute little chocolate and free samples (which I ended up loving). This is literally easier than going to the shops and I will never stop using it

Caitlyn R.

Caitlyn R.Sydney, NSW

Amazing Customer Service

published

I ordered a few products a couple of weeks ago that ended up getting stolen in the mail. It was a lot of money that I had save up to buy these products. I got in contact with one of their customer service providers and told her what happened. She emailed me back that same day and as soon as I gave her the police report I had filed she was able to send me a whole new package!

Beauty Product Retailers

Find out how Adore Beauty compares to other Beauty Product Retailers

Know better, choose better.

Compare all
Maria

MariaIllawarra, NSW

Great service

published

The items were easy to find online. I bought Intraceuticals products. There was a range to choose from and they had what I needed. The product, the hydration gel is the best. But what was even better, I forgot to add the free gift code. I caleld them and they had no issues adding it after. There was no, oh well you have to do at checkout or that stuff. They were so kind and helpful. And the product arrived the next day! I live over 100km from the city and the stuff was at my house the next day. That's incredible service. Wow.

Silvana

SilvanaGreater Melbourne (Inner), VIC

Great service

published

I recently purchased the "Juliett has a gun" perfume sample pack. I received it within 2 days. Not only do the perfumes smell divine, the service was efficent and professional.
Thank you
Silvana

Forest

ForestMetropolitan Adelaide, SA

  • 6 reviews
  • 4 likes

Trusted retailer

published

For the skincare products, I always purchased them in a local store. I worried about the genuine.

However, Adore Beauty is excellent. I believe the products are genuine and the delivery is so quick with some little gifts. I highly recommend them to anyone.

Marta Enigmamachine

Marta EnigmamachineSydney, NSW

  • 4 reviews

AMAZING EXPERIENCE

published

When i received the package, everything was beautifully packed! I liked that i received "extra" things, gifts.
Somehow the whole experience dealing with ADORE BEAUTY made me feel amazing!
I am 4 .9 stars!!! (that 0.1 is cause the pricing of certain items could be cheaper :)
Overall amazing experience and i recommend it to anyone!

5 out 5 in every way

published

Fab products, great range, speedy delivery times and amazingly helpful staff. Cannot speak highly enough!
I contacted Adore beauty’s customer service for some product advice and I heard back promptly with informative and relevant information about the right products for me and my skin concerns.
The samples they provided with my order allowed me to trial other brands that I hadn’t considered and the little chocolate included in the parcel kept my children happy while I tested my new products!

Page 5 of 33
See all Adore Beauty reviews

Questions & Answers

Vee

Veeasked

Not sure which product to choose for Hyperpigentation. Any suggestions?

No answers
Michelle W.

Michelle W.asked

I don't understand how you get such I wide verity great products..As some of the brands state they only sell from there website.

No answers
Olivia L

Olivia Lasked

If i placed my order on Monday and I live in Canberra, will my parcel be delivered by Friday with normal shipping?

No answers

Get an answer from our members and Adore Beauty representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.