Afterpay Questions & Answers (page 8 of 9)

Think paypal and afterpay the same company before you pay just ask for afterpay,,,,,

No! Afterpay and Paypal are not the same company AT ALL!!

You need to contact BCF, they are responsible for ensuring Afterpay is an available payment method on their website.

Thanks for your ideas as to why I couldn't use afterpay, I contacted the store and because it was giftcards i was wanting to purchase with afterpay they don't do that. Mostly everything else but giftcards.

I've never payed in-store talk to Afterpay

Go online you can change payments,, and weeks

The answer above is not correct. Afterpay does not allow you to login into your account to change your payment schedule. It’s not like zippay.

It says 6-8 weeks because when you make your first purchase using afterpay, it requires you to pay the first instalment at time of purchase, then the remaining payments are paid every fortnight over the next 6 weeks.

When you make your second purchase using afterpay, you do not have to pay the first instalment at the time of purchase, however you must have enough funds in your account for the first instalment to have your order approved. Then over the next 8 weeks you pay off the purchase each fortnight.

Either way, you still have to pay 1/4 of the total purchase amount every fortnight until it is paid off.

Im having the same issue! Was on hold to afterpay for so long and all they told me was to try again another day and hopefully it'll work... im always on time with my payments and only have 1 transactions going at the moment. They said because they cant see an error message they cant help and I just have to hope it eventually works... not happy.

Your account has most likely been closed. This happened to me. I found out what the problem was last year. So I left it as they said they "purge" closed accounts and I should wait. A year later and I am still waiting. I have been trying to get it re-instated for the past week but keep getting pushed back because of that 1 late payment.
In other words - you're f*cked until they "purge" closed accounts and you can try to creat a new one. You can't create a new one while you're old one is open because it has your phone number attached to it.

Same here I’ve been waiting since November 2018 still can’t get a bar code I was calling them constantly gave up after 3 months call centre people didn’t no what they were talking about and got a different answer each time.

Thay take a few dollers and then put it back into your acc straght away just to make shore your card is working

Yes you do. They charge a small amount to verify your card details and you need to have money available on your card before making any purchases.

Looking for the answer - I get charged $1 each time I log into the app. Not impressed

Did you select generate a barcode?

Hi, I had the same problem. If you go to the Afterpay app, click on your profile icon. Select payment method. Then select the card you would prefer to use ( to the right there should be a circle, once selected it should turn blue). Once done go to the barcode and it should automatically be there without the need to add any further card details. Just click generate barcode and it should work for you. Hope this helps.

Hello Nicky
I believe you have to use a new barcode for each store.
Not all participating stores have in store afterpay purchases yet.
I have only used in store once so I'm not the best person to ask.

I havent used the barcode for purchases in store, so sorry cant help you with your issue.

It could just be a technical problem. I would call Afterpay in business hours tomorrow.

Mine started at $388 and now after a few payments it has gone upto $420, so the more you use it and pay on time, the higher it goes upto a max (I think) of $1500.

Afterpay has a limit of $1000.

Stores vary with the limit you can spend.
Most are $1000 but some go to $1500
First and only time I used in store app I was given $1124 limit.
Probably differs depending on prior paid for transactions using afterpay.

Possible your internet connection was not strong? Need to ensure that you have data switched on....often the WiFi in shopping centres may drop out.
Hope this helps?

Possible your internet connection was not strong? Need to ensure that you have data switched on....often the WiFi in shopping centres may drop out.
Hope this helps?

I've been rejected quite a few times,
Afterpay customer service ended up finding out the problem.
You cannot check how much you have by the barcode or wait half and hour before making a purchase if you do.
OR, make sure you have at least 1dollar in the card you use for afterpay.... works for me.