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6 questions from our users
Joan Fidzewiczasked
My membership number is 39362015. Joan P Fidzewicz Am I covered for Eye Lazer Surgery?
No answers
Japay B.asked
I went to hospital few weeks ago for which I have been mailed invoice recently from the hospital. I have insurance with AHM and I m not really sure where to visit to complete the payment as I cannot find any AHM center around western Australia in google. Please help me to sort out like where i should approach apart from online. And how can i apply for medical card? Thank you
No answers
Praew P.asked
What to do when you’ve been asked for an audit? I cant find most of my receipts, does this mean I have to pay them back? Just because I’ve been with them for almost 3 years and never made a claim. Had recent claims, but now they requested for my receipts.
No answers
Sristyasked
Hello i am with oshc ahm i need to do mri head so does it cover bu ahm?
Jamieasked
How long I need to claim the form online since I got the receipt?
1 answer
Hi most funds try and get you to have made the claims within 12 months of you paying for a service, but it can vary depending on your provider. I have only had a couple of small "extras" claims which were made within 3 months, so did not experience that problem. The providers terms and conditions which should have been provided to you on sign up should have some detail on time frames relating to making claims.
Chad Ikedaasked
I have been trying to cancell my health insurance with ahm for a month. I still cannot get in contact with them. I have tried email and phone. How can i leave this shady mob?
3 answers
They have a decent 'live chat' service. Try asking them via that.
Just cancelled our policy recently waited 30 minutes no luck, then another call waited 30 minutes finally able to speak to someone to cancel policy. Waiting time appears to be 30-35 minutes to cancel policies.
cant you just get the bank to cancel the direct debits
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