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John FSydney Surrounds, NSW
- 3 reviews
Fast and efficient service.
When an oven element in our Smeg cooker failed we were concerned that it would take some time to repair due to our semi-remote location. AGW responded quickly and had a technician there within a few days. Joe was friendly and efficient and soon had it up and running again.
1 comment
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Thank you!
Customer Service has died this century however it was wonderful to deal with Stella who is customer and product focused. She organised to have my air condition fixed easy and quick and I really appreciate it. AGW is lucky to have her!
1 comment
Kerrie D.All General Whitegoods Service
Thank you Rhonda for your review. We are lucky to have Stella. All our staff are very customer focused so glad to hear we are delivering the service we strive to. Regards Kerrie Operations Manager
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Excellent Service
Joe arrived to service our dishwasher, he was very friendly, quick and thorough. Explained the problem to us so we understood and pricing was reasonable. We would recommend your company Very Impressed. Thankyou
1 comment
Kerrie D.All General Whitegoods Service
Dear Ms Ashdown thank you for your review. Joe is excellent and makes sure the customer understands the process. I appreciate your recommendation Regards Kerrie Operations Manager
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The reviewer stated that an incentive was offered for this review
Happy customersSydney, NSW
very professional and caring staff
office staff fully informed
phoned a messaged with information about my appointment
Joe the electrication was very polite and very knowledgable caring excellent service could not fault any of your staff,
1 comment
Kerrie D.All General Whitegoods Service
Nice to hear our customers are HAPPY! Thank you for your review. Our staff appreciate the feedback. Regards Kerrie Operations Manager
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Hood Service
Joe is real pro. Great technician, and has impressive knowledge. Would want him for any future work.
I dont have another 10 words to add. This app is stupid demanding 30 words.
1 comment
Kerrie D.All General Whitegoods Service
Thank you Ace for the great review. Joe is an excellent technician. All of our techs are very professional and experienced. Regards Kerrie Operations Manager
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Smeg dishwasherSydney Surrounds, NSW
Excellent service by Joe
Smeg dishwasher, replacement of a hose. Joe was prompt and quickly diagnosed problem and fixed it quickly. He was courteous and cleaned up very well. He explained to us exactly what it would entail. We have used your service previously and have always found service exceptional.
1 comment
Kerrie D.All General Whitegoods Service
Appreciate your excellent review. Nice to hear we are providing great service to our customers. Regards Kerrie Operations Manager
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Perfect service.
joe was friendly and efficient made the right amount of conversation. He also advised me of what else I will need for my oven. Service was very professional. Thank you
1 comment
Kerrie D.All General Whitegoods Service
Thank you Antoinette for your great review. Glad Joe was able to resolve your problem quickly and efficiently. Regards Kerrie Operations Manager
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MarijaSydney, NSW
Great Service
Joe was really professional and friendly. Very informative and knowledgeable. Am super happy with his service and the fact that my stove top is working properly again. Thanks very much Joe.
2 comments
Kerrie D.All General Whitegoods Service
Thank you Marija for taking the time to place your great review. Joe is an excellent technician. Regards Kerrie Operations Manager
He certainly is! You're welcome.
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lilly3AU
- 4 reviews
Joe was friendly efficient and professional
Joe was friendly making appropriate conversation, turned up on time and resolved the issue quickly. He provided good info on what went wrong. Warranty claim accepted without issue. Thanks joe
1 comment
Kerrie D.All General Whitegoods Service
Thank you Lilly for the great review. Joe is an excellent technician. Regards Kerrie Operations Manager
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ChrisSydney Surrounds, NSW
- 2 reviews
Excellent service
We have dealt with this company twice and have been very impressed both times. Joe certainly knows everything about the appliances he works on, arrives on time, takes care not to damage anything and works cleanly. Our 15-year-old stove has been given a new lease on life. Would definitely recommend the company and Joe.
1 comment
Kerrie D.All General Whitegoods Service
Dear Chris thank you for taking the time to write this great review. Hope the stove lasts another 15 years for you. Regards Kerrie Operations Manager
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RichSydney, NSW
- 3 reviews
brilliant service
Joe was brilliant. very professional and patient. Fixed the issue in no time! Also gave me some great tips to ensure I get the most life out of the product.
1 comment
Kerrie D.All General Whitegoods Service
Dear Rich, Fantastic endorsement for Joe. He definitely knows his products. Regards Kerrie Operations Manager
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Great Service
From the time we booked our service with the booking team through to the service date, the attention was prompt, courteous and efficient, our technician - Joe knows SMEG ovens. Would highly recommend this company and its technicians without hesitation.
1 comment
Kerrie D.All General Whitegoods Service
Hi George, thank you for the great feedback and recommendation. Nice to hear we are meeting our goals. Regards Kerrie Operations Manager
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Joe was lovely and fast
Joe was great new the problem and fix the oven in no time.
I would use these guys again anytime.
Great service on time and within my budget thoughts. Five stars for all the team
1 comment
Kerrie D.All General Whitegoods Service
Thank you Loretta for the great review. Appreciate the recommendation. Regards Kerrie Operations Manager
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Great service
Joe was punctual and knew exactly how to fix our oven. He was quick at his job, friendly and had really good advice. He put everything back in its place and left everything clean.
1 comment
Kerrie D.All General Whitegoods Service
Dear Ms Isherwood Thank you for the excellent review. Regards Kerrie Operations Manager
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Michelle HunterSydney Surrounds, NSW
Great service
Joe was early and very efficient - highly recommend. Followed up with a call when part arrived and locked in a time. Ask for Joe and you will be given great service. Thank you AGW.
1 comment
Kerrie D.All General Whitegoods Service
Dear Ms Hunter Joe is a senior technician and very experienced. Thank you for the great review. Regards Kerrie Operations Manager
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Great Service
Appointment was this afternoon. Joe called in the morning to let me know time slot. Arrived on time and straight to work and fixed quickly and professionally. Thank you AGW
1 comment
Kerrie D.All General Whitegoods Service
You're very welcome Gail. Appreciate your time to write this great review. Regards Kerrie Operations Manager
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Excellent service
After warranty claim for faulty SMEG Dishwasher with The Good Guys Support Concierge the service was allocated to All General Whitegoods. The customer service office was quick to arrange technician Joe to visit my home.
Joe attended to the service and fixed the fault on the same day with no fuss. Joe and front office staff were very professional and pleasant to deal with. They did their best to attend to the service call with minimum delay. Great effort and highly recommend them for you appliance service.
Great thank you to All General Whitegoods team.
Sanjeev
1 comment
Kerrie D.All General Whitegoods Service
Thank you Sanjeev for the taking the time to give your great feedback. Glad we were able to resolve the problem quickly for you. Regards Kerrie Operations Manager
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SusanSydney, NSW
Good and efficient service!
Called yesterday to book in technician to fix my stove. Appointment was this morning. Joe arrived at the beginning of the appointment window, straight to work and fixed quickly. Thanks
1 comment
Kerrie D.All General Whitegoods Service
Thank you Susan for the 5 star review. Glad to hear your appliance was fixed the same day. Regards Kerrie Operations Manager
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Oven repairs
Joe fixed my oven very quickly and professional,this makes my wife very happy this also makes me very happy, happy wife happy life 30 words is a lot for a wrap, thanks guys
1 comment
Kerrie D.All General Whitegoods Service
Dear Rob Thank you for the great review. I totally agree - happy wife happy life. Joe is a great technician and receives excellent feedback. Regards Kerrie Operations Manager
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Kev
- 2 reviews
Top service; best work; best price
We were having a lot of trouble getting someone to install our new Bosch oven. Everyone we rang were either ridiculously overpriced, couldn't come for a couple of weeks, or said they couldn't do it. All General Whitegoods answered immediately, came the next morning, did a perfect job, cleaned up, and charged the fairest price of them all. And the guys were really friendly and cheerful, and even gave us a lesson in how to use the oven. We will use them again.
1 comment
Kerrie D.All General Whitegoods Service
Thank you Kev for the great feedback. Paul and Jerry are very experienced installers. Regards Kerrie Operations Manager
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Kerrie D.All General Whitegoods Service
Dear John, thank you for taking the time to write your great review. Joe is a great technician, very experienced. Regards Kerrie Operations Manager