Allianz Car Insurance Questions & Answers

In our case it was an agreed matket value. We had the same issue where they paid the value and took the vehicle where they can get a better value. This is a racket run by Allianz, assessors and panel beaters. They write off the car in one state and take to another state and get a better price. My car was taken to Pickles auction. The rest is history.

Thanks
Seems lots of complaints with Allianz

I have taken the number plates from written off car

Yes ur premium will go up I got out Allianz gone to a much better insurance company

Hi Gabo

Which company you selected. Did they accept the noted hail damage.

Sorry
This I phone keeps changing the spellings

Yes u will they will jump it insurance right up

yes

i just did a simple google search & found the address. it took about 2mins

As far as I know insurance companies only asked if the car is roadworthy, registered and safe to drive

Yes you can, as long as its repaired properly and has no damage its fine, if its still damaged you will need to mention whats damaged

The figure they offer would be based on a number of things the amt insured etc You can get an independant assessor but you appoint them and will hve to pay however if they are doing to you what they did to me then its worth forking out the cost for independent assessor when you could potentially lose 1000s. You can claim that back. If you are disputing the repair costs you can obtain as many quotes as u like but ultimately Alianz will hve a figure regardless of fact. If its a settlement and u dispute valuation amount the ombudsman is always a good option. Most insurers nowdays are thieves and sorry to say it but this one of the Worst. Hopefully reputation will eventually be their downfall. Good luck

Yes of course, go to 2 different panel shops to get quotes, if the two are in the ball park figure then the estimated quote you have is correct

Yes stay clear of Allianz they will take your money and make it very very difficult to make a claim and there payout price will be so low you will have to buy an older car and be in a worse position be warned they are crooks the worst insurance company in Australia. I was in an accident due to other driver going through a stop sign tboned the car I was driving causing injurys broken vertibre ribs, and torn tendon in shoulder and now I have on going problems with back and shoulder I can't work as a result. So they only pay 80% of what I was earning at time of accident sometimes the doctors make mistakes on forms they fill in for me and then the awesome Allianz company look for anything they can to just stop paying you. And instead of getting in contact to let you know there has been a mistake they just stop paying. 8 weeks now I've been not payed until I can get a form fixed up from 3 months ago. I will look forward to my day in court

You can leave anytime you want to. Believe me you want to run far far away I was with them for many years until I was in need of a claim yeah it's been very hard to deal with them. I looked around and found that they are one of the most expensive insurer. So I got some quotes from other companies then rang them to give them the option to match other quotes after many many years with them they simply said no they can't match. So I said cancel all of my policy car house caravan boat and while you at it cancel my wife's car as well. We now save over $1000 a year for all our policys

yes you can switch, the 12 months is what your premium is locked in at, if you find cheaper elsewhere you can cancel anytime and move insurers which is recommend. Although i find Allianz to be much more expensive than other insurers i thought i was getting better service but found out the hard way there the same as every other insurer. Love to take money when ever possible but avoid spending at all costs whenever a claim is put through.

yes you can

Robyn, take this matter up with the financial ombudsman. When your policy is due for renewal get away from Allianz. They are so shonky

Honestly take it to NRMA Allianz is a spreading disease of corruption

https://www.allianz.com.au/contact/

Go to "feedback, compliments, complaints" at this link to submit a complaint.

No, your not at fault

Ask for a cash settlement, make sure you get at least 2 quotes. Dont accept less than the cheapest quote, this is for the damage. Sell the car damaged or break in parts

You had a brand new car don't accept until they will give you what you had. A repaired car is nothing like a brand new car even the repair will be so many cut corners. Take a cash settlement so you can buy the same brand new car you had with roughly same km on clock

As keeping it real has said the car will never drive the same, and i personally wouldn't keep a car i purchased new thats been involved in an accident. Once a cars damaged its never the same

All you need to do is write a formal complaint to insurance company, if they don't resolve the issue. File another complaint to fos attach the response letter from your insurance. This should get the wheels moving

If problems persist ask to speak to Customer Resolutions. If its still negative, formalise a complaint to the Financial & Insurance Ombudsman then watch things move fast. It will cost the Insurance company thousands to settle your claim to your satisfaction and if they don't settle to your complete satisfaction take it for a second round through the Financial Insurance Ombudsman.

This was an issue that continued for 6 weeks, I ended up being declined after 6 weeks, paid $5000 for my car to be fixed and the day after collecting my car they all of a sudden called me and said that they were going to accept my claim and repaid me. Still will not recommend them to anyone and am still in the process of deciding who to change to

VIC roads will reimburse you for that I'm pretty sure . You might want to keep your reg plates they'll prob ask for them back

You should be getting the remaining money from your policy & registration, take the plates off the vehicle and cancel the reg @ vicroads. Plates need to be taken in for this