Ally Fashion Online store (page 2 of 34)
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1,331 reviews · Statistics
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- Very small (24)
- Slightly small (94)
- True to size (913)
- Slightly large (62)
- Very large (8)
Reviews
Excellent
Online storeBought some clothes in the recent sale and have to say that the quality for the price paid is amazing. Absolutely love the “Long Sleeve Seamless Zip Up Top” and will be ordering more once in stock again!
Show detailsBrilliant clothing
Online storeI bought 2 x tops and 1 pair women’s trousers with overlay, all were true to size, products were beautiful made, I am extremely satisfied, I will certainly be shopping from you and all again. Very fast delivery, recommended to all.
Show detailsDodgy delivery company
Online storeMy order is almost $400. Money paid but no delivery which was due 16th June. 2 days and 2 help tickets after contacting the help desk (courier's helpdesk) i received an SMS asking for my unit number or full address along with a pic of my package: address circled and a note written on it to return to sender.
I messaged the number back to advise the address is correct and that there is no unit number (no units on my street, so there is no way this could have been confused)
In checking my Ring doorbell, there was no attempt to even deliver the pac
Paid Express delivery & I'm still waiting.
Online storeHi placed my order on Thursday to have something to wear to my Nana's funeral on Tuesday. Paid extra for Express delivery & it won't be here in time. Was notified on Friday it would come on Monday now its saying it won't come until Tuesday. Ordered from you only recently & didn't pay extra for Express & it came sooner then this order. Very disappointed as I have no idea now what I will wear. Completely let down. Will never order online from you again now.
Show detailsHi Emma, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion xx
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SO AMAZING. Finally clothes true to size!
Online storeI have had nightmares with some of the online shops (Boohoo, NastyGal) being really ill-fitted clothing but got my ALLY Fashion order today after only 4 days and EVERYTHING fits. I'm so impressed by the quality of everything too. I already want to order more! I had everything from jumpers to leggings to blouses for work. So happy :)
Show detailsSuper cute but sizing is off
Online storeI bought a teddy jacket from Ally, sizing said i was buying an XS, equivalent to an AUS size 8. Not a chance, the length of these arms is that of a size 4, maybe a small 6. Other than that though the product is amazing quality, super cute, reasonably priced and arrived within just 2 business days! (free shipping too!)
Show detailsFirst time shopping with You and All
Online storeSizing was accurate and great quality clothing! I am super happy with my purchases! Great sales online, easy to find the type of clothing I was after also!
Show detailsAmazing!
Online storeI’m a bigger girl so it’s always hard to find things that work for me but the jeans I have purchased are A+ I couldn’t be happier with the fit and quality! Will definitely be buying from here again!
Show detailsDon't bother, will send faulty items and won't accept responsibility, terrible service
Online storeOrdered jeans and the button hole was completely shut, couldn't open it without ruining the jeans and they wont issue a refund or send a new pair
Show detailsHi Sandra, Hope you are well! We are pleased to have rectified your issue via email. Wishing you a lovely day! Ally Fashion xx
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One happy customer !!
Online storeFirst time buyer, bought online. Then read reviews how long it takes up to 2 to 3 weeks. But received parcel within a few days and from NZ. Quickly delivery, top quality dresses, I was soo happy. Already looking at other purchases.
Show detailsPoor quality, poor fit, poor customer service
Online storeI bought 3 products online and paid with Zippay. I picked the order up from the closest physical store to me. All three products were of extremely poor quality and terrible fit. The website indicated that I could return the products in store, but when I returned, apparently I cannot receive a refund as it was paid with Zippay and their store managers cannot manage this type of transaction. I have then filled out two forms to complete the return, paid another $9.95 for the privilege and have had to print 3 lots of documentation. I also
... Read morehad to enter my credit care details to complete the return transaction, no PayPal option was provided. Very complicated online shopping experience...very poor customer service. I now know why I have never purchased anything from this store before.Hi there, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion xx
No issues with ordering online
Online storeSince ordering from ally online, my order has arrived with no problems - my last order was delayed due to courier issues but ally resolved it quickly. Their customer service has always been great - helpful and polite.
Only issue: clothes seem to be aimed at the younger single woman. I have sent a request to ally to include all body sizes (a big concern as most reviewers are unhappy about sizing etc - I'm a size 8 so it fits perfectly, but 155cm tall), where they are at in their stage of life (single or a mum), lifestyle, or simply just want a g
Author stated being incentivised for this review
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Worst online store I have ever purchased from!!!
Online storeI purchased on what I thought was the Ally Fashion site and then was re-directed to the You and All site (which is connected). My order was between two sites which meant I had to contact both companies to return items that I bought in the one transaction. Items are not true to size. Returns are a nightmare. Items are extremely poorly made or not true to size. Items are either extremely big or smaller than the normal sizing. Very hard to purchase items without trying them on. I have given up trying to return faulty goods. I received a voucher wh
... Read moreich I used to purchase more clothes that didn't fit as I couldn't just get a refund. I was then not even able to exchange the next purchase for another size and I lost the money from the first voucher as well as the cost of postage to return the items. I have emailed them and they never replied. Do not purchase from this dodgy site! Worst online store ever!Hi there, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion xx
Great quality and arrived interstate the next day.
Online storeI purchased 2 pairs of jeans yesterday and they were delivered from interstate in less than 24 hours. Perfect size and amazing price. Will definitely keep buying from Ally fashion.
Show detailsNo issues with orders
Online storeI have placed many orders online with Ally and never had a issue with the quality or time it takes to receive the order. Great discounts as well.
Show detailsAuthor stated being incentivised for this review
Overall
Online storeTops are good quality, and were reasonably priced but shipping takes 1-2 weeks :( but also estimated 3 weeks, thanks ally
Show detailsHi Britney, Hope you are well! We are glad you like the items you received. Sincere apologies if you experienced some shipping issues. Please email in to [email protected] if you would like us
... Read moreto investigate further. Wishing you a lovely day! Ally Fashion xxSizing is terrible
Online storeI ordered up a size because the last time I ordered items they were very small made and this time the items I ordered in a size up to fit my bust better were worse then the size below them in the same style and range yet the clothes I got in a smaller size in other ranges fit Great I just don’t understand how the 14 can be smaller then size 12 items that you also sell - not only is it disappointing it also makes women feel so much worse about themselves when they have to up a size and not have that fit either when everywhere else they are able to get size 12 items that fit perfectly or a little bigger
Show detailsSizing is terrible
Online storeI’ve purchased from ally loads in the past few years. I’ve noticed the sizing is getting smaller an smaller. I’ve just received my order an nothing out of the 5 items have fit. I even sized up. There’s no button on my jeans. Shirts fit like a size 10 even though they are a 14. Just a waste of money really.
Show detailsHi there, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion xx
DO NOT BUY FROM YOU AND ALL OR ALLY FASHIONS!!
Online storeClothes not true to size and poorly made. Then you have to pay to send them back and be told that there is nothing wrong with the clothes and that they WON'T refund you. So your stuck having an online voucher which you will order more clothes and pay another delivery fee HOPEFUL THAT IT WILL BE OK THIS TIME just for the same thing to happen. NOT WORTH THE TROUBLE OR YOUR MONEY THAT YOU CAN'T GET BACK!!
Show detailsHi there, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion xx
Worst experience ever
Online storeI really wanted their online store to be good and tried it for the the first time and I bought 5 dresses and when they finally arrived 4 weeks later (which I have received international parcels quicker even in COVID) 2 were different to the website and 1 had a damaged zip. I asked for a return label as they were not what I was expecting and they refused by a very unhelpful customer service person which by then the returns period had finished and I was unable to return them at all so I now have 3 dresses that are unwearable and I am unable to get my money back
Show detailsHi there, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion xx
Waste of money
Online storeI spent $80 on two dresses in January hoping they would arrive in a week or two to New Zealand, as most orders do from Australia. But nope, this order took a month, and when delivered the sizing was so off! I ordered these dresses for graduation and now have nothing to wear. Thought I would check out their return policy which states refunds are only given if the item you purchased is not a sale item. Fun fact: Nearly every item on the site is a sale item!!! And on top of that, a return to Australia will cost me $30-$40 as Ally fails to provide
... Read morecustomers with return labels and does not cover the cost of return. Im extremely disappointed in this company and have lost money I could have spent buying a dress for my graduation. Any type of communication with the team has been 'yeah nah sorry can't help' vibe. So so so sad and disappointed.Hi There, Hope you are well! Please be advised that we have PM'd you requesting further information so we are able to review further. Wishing you a lovely day! Ally Fashion xx
Yes, and I replied a week ago. No reply back :/
Hi There, We have since followed up requesting further information, please review your PM's and we will be happy to look into your issue further. Wishing you a lovely day! Ally Fashion xx
Terrible experience with online purchase
Online storeBought few dresses for my wife and it took 30days( reason:due to covid in Victoria but the parcel came from NSW )to reach.
Issue number 2 :one of them faulty .Dropped back to one of the store in Perth and they dint accept it as they can't refund Through zippay .I have Contacted online sales and waiting for their reply..not yet replied
One of the dress fitting was wrong and they offered their store voucher they don't give refund . their strange policy says sale items not refundable. It's really tricky . We buy things though online only after seeing those pictures, and some time the fitting, size,colour, can be deceiving. I learned a lesson that don't buy ladies dresses through online especially through Ally .
Hi there, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion xx
Do not buy from You+ALL plus size range
Online storeWas so excited that Ally had a plus size range. I am a size 16 and have bought 2 dresses and 4 shirts. I can honestly say that every item of clothing fit differently. Some didn't fit at all, some were tight, some fit perfectly and some were super baggy (4 tshirts came in 4 different fits). No sizing consistency at all. Save your money and do not purchase online- shop instore so you can try things on first.
This is the second time I have ordered as I always give a second chance and the same result.
Show detailsHi Jenny, Hope you are well! Please be advised that we have PM'd you requesting further information so we are able to review further. Wishing you a lovely day! Ally Fashion xx
Not good enough
Online storeI have shopped with Ally Fashion countless time in the past, including online and physical. Every time I have shopped online there has been an issue whether it’s delivery time, clothing being damaged or clothing running incredibly big. For instance, in the past I have ordered clothes online from here and it’s taken a month to get here, as it’s been “lost”. This has happened multiple times. I also have to return at least 1-2 items every order to their physical store, however, as they are sale items you can only get a credit not a refund. I don’t know if anyone has noticed, but every item on Ally Fashion is a sale item, meaning you simply cannot get a refund on anything.
Show detailsHi there, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion xx
LOVE
Online storeAlly fashion is my go to place to shop now!! I just received my order and about to purchase again because it’s that good!! Ridiculously affordable, trendy clothes Delivery to New Zealand is fast considering everything. I’ve written like 3 good reviews on here already but idc people need to know how amazing ally fashion is!!!
Show detailshappy with purchase
Online storeI bought a few items of clothing a few weeks ago, I received my order within a week from ordering. Sizing of clothing was spot on and the quality was amazing for the price. Very happy with every item I ordered. My experience with my order was a massive improvement from my last order.
Show detailsParcel got Lost but Ally resolve it and sent me voucher in return
Online storeI was disappointed at first because I didn’t receive my order on the date of delivery waited for their update and then ally resolved it, Courier lost the item. Ally send me a voucher worth of what I ordered.
Show detailsNever received my order !!
Online storeI bought from them around dec 12, they emailed me today 8:30 am saying my parcel has been delivered. Which it has not been delivered I did email them hope they will see it and I will get my parcel.
Show detailsHi there, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion xx
never got the parcel
Online storeOrdered online and received 2 tracking numbers, one saying delivered, another in transit. But never received it or found it. Courier site says delivered on Saturday 16/01/2021 at 5.56pm. We live in a private estate and our security gates to this estate were closed to any public and no notice of delivery attempt was left in the letterbox. So where was it delivered? Why would a courier company try and deliver at that time of the day and or weekend. A dispute will have to be lodged and reversed by VISA with the evidence received by Ally themselves.
Show detailsHi there, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion xx
Unreliable couriers
Online storeProducts are amazing, but sadly courier service is highly unreliable, as you never know if you are receiving your parcel. They emailed me two days ago that my parcel has been delivered but I never received it. They don't even respond to the emails or enquiry. So far haven't received the parcel. So disappointed
Hi there, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion xx
Unreliable Courier/Delivered in wrong address
Online storeLove the products but the only main problem is the courier are unreliable not knowing if you can able to get your parcel or not.. sometimes its missing, you have to chase your concern online which is traumatic because you pay too much money not knowing if your orders will come or its gone!
Show detailsHi there, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion xx
Thanks. I already got the parcel it was delivered in the wrong address.. good thing its not stolen and the one who got it didn’t keep it as he is an Elderly man neighbour and put the parcel in front o
... Read moref our doorstep when we were asleep! The courier company called me and admitted it was deliver in the wrong address. I hope Ally will find a new courier company as it is the only down thing about the company. Courier partner is unreliable. SmhGreat quality and fast delivery
Online storeGreat quality and fast delivery. The site was easy to navigate and the categories were very organised. The items I bought were mostly all true to size and the ones that ran a big big, worked well anyway because of the fabric not being stretchy.
Show detailsAuthor stated being incentivised for this review
This store is amazing. So affordable. Always love shopping here to find adorable clothing
Online storeIt was very easy to navigate the store and find the appropriate range of clothing which was affordable and great quality
Show detailsAuthor stated being incentivised for this review
What a quick delivery
Online storeLove it. Love it online shopping at Ally .The lady I called to change my size that j in accidentally ordered she was fabulous and helped me to find the right size
Show detailsAuthor stated being incentivised for this review
Customer service
Online storeSuch a bad experience with Taylor at ally campbelltown mall
Not helpful at all, in fact borderline rude.
Did not help with any sizes or opinion.
She said that there were no sizes left in an item I was looking for
Yet I found it on a rack!
It was so blatant that I asked her if she was alright.
Very disappointing.
Hi there, Hope you are well! We have PM'd you regarding this issue for further information. Wishing you a lovely day!
Ally Fashion
NO REFUNDS FOR SALE ITEMS
Online storeI am not happy that Ally will not give a refund for an item that was purchased on sale on line. Yes, it might well be within consumer laws but it does not make me want to shop here again. I have bought other clothing on sale and had to return to other stores and with a no questions asked, refund given. I would like to shop with confidence and know that I can get a refund and not a credit note.
Show detailsHi Hazel, Hope you are well! Please be advised sale items are classified as anything with a discount of 50% or over. Sale items are eligible for a credit voucher. Anything under that (for example: di
... Read morescounts of 30% or 15%) is not sale and is eligible for a refund. Apologies if this policy is of any inconvenience. Wishing you a lovely day! Ally Fashion xxHappy with my purchase
Online storeGoods I ordered arrive promptly and the fit is true to size. I'm very happy with the quality of the goods.
Show detailsThe online store makes it easier to shop at home!
Online storeI was very satisfied buy the prices of the amount of clothes that I bought. If I were to change something about the website it would be the checkout area, it took me some time to figure that out.
Show detailsAuthor stated being incentivised for this review
This is amazing!
Online storeThe quality of the products were well made, the prices were affordable and the clothes were true to size as I have brought it online
Show detailsAuthor stated being incentivised for this review
Amazing Ally
Online storeVery good quality!!! I am very satisfied with the quality of the products. Ally is fantastic I really like shopping online
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Hi Jenna,
Thank you so much for reaching out with this feedback.
... Read more We are sorry to hear about your negative experience caused by this delivery issue. We have followed this up with the courier directly and sincerely apologise for the inconvenience caused. We can see our team organised to have this order resent to you with Express Post due to the delays and are happy to see this has now been delivered. If there is anything further we can assist with please don't hesitate to get back in touch or respond directly to our email. Apologies again and we hope you have a lovely weekend! Ally Fashion xx