Appliance Central (page 4 of 8)

Buying my TV online at Appliance Central was straightforward and cheaper than in my local stores. Interstate delivery was speedy!

Ordered product and it's sitting here in my kitchen 2 days later. Fantastic service and speedy dispatch and delivery. Very impressed

Purchased LG TV that was recommended from Choice Magazine review. Was around $500 cheaper than competitors. Arrived three days later and delivered by a friendly driver

My wife ordered an LG fridge on Wednesday which was delivered the next day by noon. I was amazed! The price was unbeatable, including free shipping and installation (plus free removal of old appliance if we had one). At first we were worried that the fridge is big for our entrance door and carrying it through the hallway might scratch our new floor, but the delivery team was very professional, careful, and super friendly. We had a great experience and will buy many more from Appliance Central.

Spent over $3000.00 on a tv that arrived with the screen broken. They refused initially to refund or replace. They now have picked up the tv and promised to refund immediately still waiting after 2 weeks nothing! Stay away from these criminals.

Finished night shift, came home finding my Hisense Fridge/Freezer was not keeping anything cold. Nearly summer...OMG
Rang Appliance Central 9.30am they were beyond helpful they were AMAZING
They delivered New LG Fridge/Freezer within 4 hours, same day without hesitation. With the price $400 cheaper!! Delivery, removal of packaging & old fridge was FREE...what more can you ask for 5+

Better prices than anywhere, someone always answers phone quickly and efficiently, courteous delivery men, great customer service . This is a great place to buy applicances

They will tell you online that they have the stock, fulfill the order and then not actually have the stock and require to order it in. Then during these times there are delays so i've wasted 2 weeks with these seller just because I believed into their website.

Definitely would not recommend!

Item price reduced in less than 12 hours after placing order when asked for the price difference refund, they stopped responding. Even before the item was dispatched I tried to contact them but they won't respond to my emails. Now it's afterhours so will call them again tomorrow to see if they finally answer but just noelw recieved a notification that item was already sent.

Such a hopeless company. Won't deal with them ever again.

I have been looking for a stand mixer for a gift, I found two Breville models that I liked the sounds of, and these guys were $50-$100 cheaper than anywhere else, not to mention that almost everywhere I looked (online) listed these two models as being out of stock.
I purchased the dearer of the two, but then came across the company reviews and started to worry.

I called them the following day and was told that Breville have had these items on back order for some time and they don't know when they'll be back in stock. The customer sales agent said he'd contact Breville and get back to me within the hour.
2.5 hours later i had to call them back only to be told that the dont know if / when they'll get them, so i had to ask for a refund.

Ordered a 65in LG TV from Appliance Central Sydney, I am in Qld but the supply and delivery was carried out in extremly fast time, faster than expected. However the good side ended there, the TV was delivered without all the components including the remote. This TV has no manual control so useless without a remote. After four days of phone calls to their customer service nothing was going to happen, absolutely frustrating, luckily I found their suppliers, LG's customer service phone number. One call and before the call was finished the remote was being prepared to ship and three days later it was in our hands. A shame they spoilt what started out so good.

I ordered an LG vacuum and after a couple of days i got the email that we can not supply the item because some error in the stock levels. I replied to the email insisting that i need the vacuum or provide me some replacement. No one bothered replying to my message and after 3 days of that email i asked them about status of my order cancellation. Within half an hour i got the reply that they will process my refund now. And reason for the refund was "Buyer asked for order cancellation" which i never did. So they actually held my refund till i asked them about it and then they said that i asked for the refund so that's why we are cancelling the order. Will never recommend or order from them again.

I ordered a Rinnai Avenger 25 gas heater at 9.45 AM on Friday March 13th, it was despatched same day and I received confirmation of despatch and a tracking number. The item was delivered on Monday March 16th at approximately 9.45 AM.
Shortly after placing the order I sent an e-mail clarifying the colour of the item, I received a prompt reply and the item was received exactly as described.
Prompt response to my e-mail, prompt despatch, prompt delivery and the item was as described, can't expect any better than that. Well done Appliance Central.

Purchased new TV and I stuffed up the ordering process, however the staff were very helpful and fixed the mess I'd made - much appreciated. Only small problem is that when delivered I noticed a small hole in cardboard packaging and when I opened the box found the hole went entirely through the packaging and put a very small dent on the television screen/face. The TV seems to operate fine so hope is only superficial. Apart from that I would give 5 stars.

Despite paying for full price shipping, product never reached on time, bad customer service, no contact/response back - do not use this seller. I would not use them again at all

Apart from a sensation price I felt well looked after in the whole process when I had questions.

The product delivered to Northern NSW in 3 days by a happy driver who carried it up the stairs.

Well done!

Our old LG dishwasher bit the dust on a Saturday ...
.surfed the internet as we all do nowadays and found myself back at Appliance Central....yes back at ... because I have bought numerous appliances from here. The model we decided upon was in stock and Sunday afternoon the new unit was installed and the wife was happy. The decision to buy from the guys was simple, first past experience, second price for the item, thirdly the extra insurance available, fourthly availability..... fifth...quick and simple transaction.

Ordered the Brand new Hisense 2022 R7 series, opened the box & lo and behold - Missing Remote control/batteries, No User Manual, No warranty sheet, 2 legs with missing screws.

Still skeptical if this TV is really Brand new, could be ex-display as sellers will never admit. some are very good in repacking products to its original condition. Seller claims it is Brand New and blames packer in China factory probably forgot to include the accessories. Coincidence or not seems like a regular occurrence at appliance Central with missing remotes and accessories in their "Brand new" TV's and blames stupid workers in China factory.

https://www.ozbargain.com.au/node/428593

Terrible customer service and experience with this seller, would not use again! We purchased a TV and the picture was terrible, it gave my wife and I headaches and sore eyes are using for 30 mins. The seller requested we pay $400 to take the TV back, what a joke. Their attempt to get some money out of us and avoiding customer laws in Australia. Thankfully the eBay team stepped in and I was provided a full refund after they saw our case.

Bought a TV on their eBay store, 2 days later they called saying this TV is out of stock, offered ex-display, asked me if I would consider other brands. I decided to cancel that order. Overall they were trying to resolve this issue, however there was not one single sorry has been said, no apologies. Not comfortable.

After sending several online request forms, pre sale and post sale, nil response. Also the transport company they use, Hunter Express, are beyond awful. Wait for a deal at a big name retailer. Giving online buying a bad name.

I bought tv from their eBay store and expected delivery was 1st Feb. price was cheapest online and guess what it was delivered on exact 1st Feb. I’m impressed with their prices and shipping, will buy again for sure.

Ordered and received my new Miele vacuum on the same day! I wouldn’t hesitate to recommend and buy from appliance central again in the future. My online buying experience couldn’t have been better.

I purchased a QLED 75” brand new TV and at an unbeatable price thanks to the Boxing Day sales. I had many queries regarding my product and it’s wherabouts so I must credit their effective communication skills.

They used Hunter Express to deliver the TV interstate (NSW to Victoria) and I received the TV in excellent condition and I trust the courier they used took extra measures to ensure they looked after the TV.

I am one happy customer and look forward to making future purchases for white goods in the near future.

Never informed me goods were out of stock two weeks after still no word so emailed them I wanted to cancel as Harvey Norman had the rice cooker available and purchased from them but still no refund will not shop with them again.

I went in to Appliance Central looking for a glass to put in my fridge. Coleman and the other staff members where extremely helpful. I have purchased items before n was very satisfied. The dog is also very friendly so it makes the visit very pleasant. I would recommend this store in Jackson Tn for all your appliance needs.

Paid the item but it was not posted even after 10 days later. This is not in line with their advertised handling and posting 1-2 business days after full payment was made. The purchased item is meant to be a birthday gift and will be meaningless if received late. Request to cancel item but no response from the seller.
Contact Ebay for assistance and eventually the order was cancelled and refund made via Paypal. I won’t be buying from them again.

I won't ever use this site again. Utterly unprofessional customer service had me doing the legwork for them trying to find my washing machine which should have arrived weeks ago. A lot of the positive reviews look like they've been written by the same person. That, combined with the dodgy guy that answers the phone here makes me certain this is some shyster ripoff reselling outfit. Never again.

I purchased a TV through their website. The dispatch time is 1-2 business days. 4 Days passed, no dispatch email. I rang the company, mediocre customer service. They said "We're waiting for stock". When i purchased the TV, it said "In Stock". He said "We will contact you early next week when new stock arrives, you will be the first to know". I waited until Wednesday. No Call, no emails. I contacted them, he said "It has Been Dispatched Yesterday. I said i didn't receive any emails?. He gave me the consignment number, and within 5 minutes after the call, i received my email, saying the item has been sent. They obviously forgot to send me the dispatch email.

Avoid This Company. Buy From Somewhere Else!!!

Ordered a new front loader washing machine on Sunday afternoon and it was delivered on Monday afternoon!
Super clear communication from their staff to organise a delivery time, great service from their courier and a fantastic price on the washer!

An absolute pleasure to deal with. We love our new washing machine.
Thank you very much from a very satisfied customer.

Purchased a Blue Ray player/pvr
SAMSUNG BD-H8500A 3D SMART 500GB BLU RAY PLAYER $320.00
Recieved a Blue Ray Player BD-H6500 $160.00
Rang the company and was told it would be sorted and the item purchased would be sent out and the other item picked up.
No Item arrived as promised, Emails are completely ignored.
No refund of difference in price.
Have since made a dispute with Paypal and contacted the ACCC.
Waiting to hear back from both parties as have given up on Appliance Central.
Steer clear.

I purchased Hisense 55 inch Series 7 at the lowest price I could see on the web. Delivery was ready the next day (!), and the customer service phone line was friendly, helpful and responsive. The TV arrived and is incredible. I didn't realise how far TVs had come since 2005 when I bought our existing LG Plasma.....

Recently purchased a Samsung 65cm tv and we are absolutely loving it! Appliance central was easy to deal with and loved the eBay promo