Apricus 250ltr Tank (page 2 of 2)

Beware of Apricus, on an average they are an ok company just like all the rest. But they have a bad reputation for not honouring their warranties, they will try every trick they can to swindle you out of your claim WHEN something goes wrong with your system. and it will happen. make sure you do your research before signing up with them.

We purchased an APRICUS Solar Hot Water System exactly 2yrs ago at a cost of over $4000. A few days ago the MANIFOLD on the roof cracked due to the frost but was caused by the CONTROLER failing ! Because the Warranty on the CONTROLER was only 1yr - APRICUS will not cover the cost of replacing EITHER ! It would therefor appear to cost MORE to maintain these units than the cost of electricity. We have been quoted a minimum of $1000 and the SAME THING COULD HAPPEN NEXT WINTER !!!!!!! It looks like we purchased a VERY EXPENSIVE HOT WATER ...

I was one of the very first people to purchase an Apricus hot water service in Hervey Bay back in 2009. My gripe, is that while they say "free energy from the sun;" the very truth is, that there is always a hidden cost to these systems. Nearly Two years after installation, my solar pump died, and I rang the installation electrician to get a new one. BLOODY HELL!!!!! A replacement unit cost me a total of $625. Not what I was expecting. To ad injury to insult, he didn't notify Apricus, and my claim for compensation was refused. (not my fault...

I purchased a new townhouse with Thermann hot water system. 13 months after completion, glass panel broke in pipe. On a Saturday morning so I did not expect service on weekend. However, on Monday, given complete run around. Insisted I provide original invoice for purchase and installation despite my not being the purchaser. Eventually the builder became involved and provided paperwork, then Apricus told me they would send an email and put a request in the system to have repair done. This was not an oven not working, this was me (in winter and i...

Water tank sprung a leak last Monday night (10th April) and rang Apricus next day. Sent all information including proof of purchase and photos of problem to Apricus. Have contacted Apricus a number of times to discuss and the problem has still not been assessed. We have been without regular hot water for over a week. This is the second tank that has failed. The first leaked one year after installation.

I must say that after the above post that Apricus did spring into action and arranged to send a new tank and arrange for its installation. O...

I was overseas and my solar panel glass tubes were broken. I called Apricus' hotline and the operator put me onto their director straight away. He then connected me to their contract plumber within a few hours and the tubes were replaced straight away, with the roof tidied up as well. All done while I was overseas.

I have to admit that I can not complain about the hot water that is be generated from my Apricus 30 Manifold Hot Water System, majority of the time water is TOO hot. But I will go on record to say that this type Apricus Hot Water System is not energy saving or efficient.

Because I am a household with 1 occupant, I lose appropriately 12litres of water a week through the release valve pipe through constant dripping. I have passed on this concern on to the installer and after he changed the release value 3-4 weeks after installation, I was told...

Bought a new townhouse with Apricus solar water heating and am finding it extremely disappointing. We don't have a lot of hot water coming through in the kitchen - I fill up a bucket of cold water before any hot water appears. We now have three leaks in the pipes outside where the tank is which has damped the brick wall. I called Apricus on the 1300 number to log in an urgent call - am still waiting for a response. This 1300 number is only answered Monday to Friday - there is no other emergency number to call. I have to wait until Monday to see if I have a response and in the meantime water is still leaking down the brick wall. I would not recommend this solar water heating system to anyone.

Since installing in 2013 I have no idea if my Series 2000 is working or not. The installer just installed the Apricus and that's it. I called the installer for support but he refused to help because he was owed money by the Apricus support representative here in Hobart. I paid several thousand dollars for something that can't tell me if I've even had a single cent returned on this investment. My heating/hot water bill is $400 quarter.

Our 22 tube 250lt system has been good for 9 years.
We had to get the controller changed just out of warranty of course but they gave us a discount on new one. I estimate that this system saves us about $300 a year on electricity.
I would get the 300L system next time as it would be more efficient when there is less sun.

Our pump broke down nearly a year ago and it still isn't fixed and the hot water tank leeks it started like 3 days after we had it installed pump shit itself after 4years so now its just a hot water system a very expensive one ( loved it when it was working ) have spoken to the plumber that pur it in ...still not fixed...

My name is Kevin & I'm a batchelor & I have installed an Apricus gas boosted system. I've probably gone a bit overboard but I've installed a 30 tube onto a 250L tank with 26L booster. Ignoring advice I've been given I've switched my booster off the day we installed it back in October & haven't switched it on yet. It is only me in the house & it's been installed throughout summer but I can't wait to see how far into autumn I go without boosting, great product which actually works !!

I just removed my five year old Apricus system where it should have lasted for 10 years. I had a horrible experience with the system and company. First, when it was installed, the plumber inserted a valve upside down. After numerous and frustrating phone calls, it was finally fixed. Second, even though the company claimed that the system is used widely in Europe, my system always lost a huge amount of temperature overnight. From April to October (in Perth), I'd have to use the booster to get any hot water for a shower in the morning. Third, som...

After some years of faultless operation I have a nasty leak in the manifold. Can't get Apricus to return calls, so we're reduced to running outside to turn the water on and off when we need it. Come on Apricus, a bloody phone call is just not that hard.

Have had this system for 5 years. Keeps the water really hot even in the winter We almost never have the electric booster on and when we do only for two hours prior to having our showers. Apart from having trouble with the pump which failed after 3 years and was replaced FREE have had no troubles at all.

To the ones that say it doesn't work I would say its poor installation that is causing it. One suggestion is to bleed the system at the valve on the hot water cylinder as gas can build up in the tank and prevent circulation. Another reaso...

Had a 215L tank with 22 tube collector fitted to our house in Brisbane March 2015. Roof is perfectly positioned - N 2 deg E. However, from the outset the system failed to heat the water to any extent despite good periods of sun. After installation, three visits by (different) plumbers sent by Apricus, the last of whom was here for over an hour whilst on the phone to the Apricus "guru", it has finally started to produce hot water in some sort of quantity. But it is rapidly approaching summer here - 29 deg and full sun in Brisbane now so if wa...

Tank leaking and been replaced after almost 4 years from installing but now I will now be out of pocket for the plumber and electrician, probably over $600 to install the replacement tank and re-connect to power. What is the point of the warranty not covering labour when labour is necessary to put the replacement for the faulty tank in and it is not my fault? Bought the system in good faith that it would help with saving energy...

Installed our apricus system in November 2014 on the basis that it was supposed to be so superior to alternative solar systems. Initially we were very happy with the system and all seemed well, until, we received our first electricity bill. Our electricity consumption increased by 50% in the first three months after we installed the apricus system.
We switched off the electric back up off to see of the solar tubes worked. The solar tubes are not able to heat the water even on cloudless days. We cannot go more than 2 days without the electric ...