Lived in same house for 30 years - Dux Hot Water System lasted 21 years! Apricus System lasted 9 years! Warranty 10 years but not honoured. You judge for yourself. We're going back to Dux.

I bought a 250lt / 22 tube unit, all were installed by an Apricus recommended Licensed Plumber with the installation inspected by the Apricus supervising plumber within the first 12 months. I have had nothing but trouble with these units and recently submitted a warranty claim as the manifold has developed a leak (4 years old). Now I'm informed my warranty is void because both plumbers who inspected the units had not insulated the connection to the manifold. Apricus is a complete waste of time and money.

Hi I hereby fully reciprocate the last review I posted on this site in regards to my 40 tube apricus solar hot water system. I’d have to say I thought it was a total heap of crap up on my roof it’s taken nearly four years to get it sorted until the plumber showed up and told me there was a faulty batch of copper tubes inside the glass ones, since replacing those under warranty the thing is smoking free hot water no gas at all and it’s autumn loving it it’s full steam ahead from here on in go apricus

Get an apricus if you want cold showers. Waste of money. I’m actually furious. Years of ridiculousness and issues. Anyone interested in a class action??? Nearly everything has broken and I don’t know how many Luke warm and cold showers I’ve had to endure. Ridiculous ridiculous ridiculous ridiculous ridiculous.

I have purchased 5 Apricus hot water systems, and have had nothing but trouble with them. The tubes clogged up within the first two months, even tho the company told me they were suited to our water. We have had to run acid through them to clear the pipes which eventually rotted the tanks...tanks were replaced by the company only for the same thing to happen again. They are now being replaced with Solahart closed circuit systems.

Our controller failed after 14 months of use, I rang Apricus and was advised that the controller only has a 1 year warranty period, Apricus refused to assist in any way. Our next door neighbour also has an Apricus Solar System and he said that his controller also failed within the same time frame. I can only assume that the components in the Apricus Solar Hot Water System are of poor quality as the warranty period would reflect.

My advice as a plumber, is do not buy apricus. I installed a system in my home and the tank failed within the 5 year warranty time. Apricus claim the anode should have been replaced within 3 years and used a warranty document written several years after my purchase, despite the warranty document supplied at time of purchase having no such clause (fine print). The agent I purchased the unit from approached Apricus on my behalf, with a similar rejection. My plumbing supplies manager approached the Apricus rep 3 months ago on my behalf and is still waiting for a response. My strong advice as a consumer and plumber is do not deal with a company like Apricus who do not honour their warranties. Go anywhere else!

Evacuated tubes explode when being fitted into manifold...2 already...not trying anymore...obvious problem with the manifold...apparently not covered by warranty...cost a few thousand to purchase...looks like we have wasted our money. We have an incomplete system on our roof but according to Apricus we are not losing much by not having a complete system...not the point.

Some time ago consultant Shane King assisted via the phone our plumber to repair our Therman heating unit. Whilst doing this he advised making several adjustments to the settings of the unit.
These changes have greatly improved the efficiency of our unit. There is consistent hot water regardless of overcast periods throughout the day .We always thought the unit was excellent but thanks to Shane it is even better.

Port Douglas

Beware of Apricus, on an average they are an ok company just like all the rest. But they have a bad reputation for not honouring their warranties, they will try every trick they can to swindle you out of your claim WHEN something goes wrong with your system. and it will happen. make sure you do your research before signing up with them.

I was overseas and my solar panel glass tubes were broken. I called Apricus' hotline and the operator put me onto their director straight away. He then connected me to their contract plumber within a few hours and the tubes were replaced straight away, with the roof tidied up as well. All done while I was overseas.

Bought a new townhouse with Apricus solar water heating and am finding it extremely disappointing. We don't have a lot of hot water coming through in the kitchen - I fill up a bucket of cold water before any hot water appears. We now have three leaks in the pipes outside where the tank is which has damped the brick wall. I called Apricus on the 1300 number to log in an urgent call - am still waiting for a response. This 1300 number is only answered Monday to Friday - there is no other emergency number to call. I have to wait until Monday to see if I have a response and in the meantime water is still leaking down the brick wall. I would not recommend this solar water heating system to anyone.