Each month Australian Warranty Network is running a random draw to win a $500 Fuel Card. This is open to all reviews regardless of if they have had a positive or negative experience. It is possible that one of the reviewers below has received this incentive.
Read also:
does fat blaster shakes work infa secure grandeur treo baby bunting aldi bauhn noise cancelling headphones smith and noble air fryer price euro chef air fryer review kogan cordless water flosser reviewAustralian Warranty Network Mechanical Breakdown Insurance (page 3 of 11)
Car Insurance Buying Guide
Our buying guide will explain which type of car insurance would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Reviewer Photos & Videos
EdwardMid West, WA
- Mechanical Breakdown Insurance
- Verified customer
Quick response well informed answered any query I had (they have the wrong name for me though)
I haven't been in awn long. Set up was done with motor Corp. Only have a 3 year term. 90% of vehical covered witch is fantastic also have roadside cover
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Bradley ReesSouth East Queensland, QLD
- 4 reviews
- Mechanical Breakdown Insurance
- Verified customer
Best thing I could have purchased
Awn has saved me thousands, customer service is fast, efficient and friendly, lots of local mechanics around that offer brilliant worksmanship, this service is highly recommended, and I will be using these guys on my next car purchase
1 comment
AWNAustralian Warranty Network
Hi Bradley,
Thank you for taking the time to share your claim experiences, our team members appreciate your feedback. We are very happy we could assist to you again and approve your latest claim.... Read more
All the best, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
Scott TSydney Surrounds, NSW
- 26 reviews
- Mechanical Breakdown Insurance
- Verified customer
My second claim, and the service just gets better!
This is my second claim through AWN for my motorbike. The last experience was good, this one was GREAT.
Being the second claim, I was worried about approvals and costs. But once again, AWN have shone through.
When I initially called to let them know there may be an issue, the fantastic phone team took the details and made accurate and comprehensive notes so I didnt have to go through everything again. They were quick to confirm that my issue was covered under my warranty.
When the claim was submitted it was above the maximum allowed, but ...Read more
AWN approved the maximum and made sure the repairer was aware that I was ok to pay the difference so they could start the work with confidence. Lastly, their turn around time is just getting faster and faster! My mechanic couldnt believe how quickly the approval came back. Thanks AWN. You really give me peace of mind.1 comment
AWNAustralian Warranty Network
Hi Scott,
Thank you for sharing your claims experiences, our team members appreciate your feedback and your recommendation of our products and services.... Read more
All the best, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
Find out how Australian Warranty Network Mechanical Breakdown Insurance compares to other Car Insurance
Know better, choose better.
DawnPerth, WA
- Mechanical Breakdown Insurance
- Verified customer
It was a smooth and easy process. I couldn't have wished it easier!
The claim process was quick and easy. The staff at AWN was knowledgeable and helpful. The company who dealt with me to complete the fix was reliable and quick. Hassle free.
1 comment
AWNAustralian Warranty Network
Hi Dawn,
Thank you for taking the time to write a review.... Read more
We are very happy we could be of assistance in getting your motor vehicle repaired and back on the road. Kind Regards, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
DouglasSydney, NSW
- 3 reviews
- Mechanical Breakdown Insurance
- Verified customer
Best post manufacturer warranty in Aus
AWN has been there whenever I need them, I recommend them to anyone looking for a warranty company. I have had claims before which have been easily approved in a timely manner. Their authorised mechanics are very good as well.
1 comment
AWNAustralian Warranty Network
Hi Douglas,
Thank you for sharing your claims experiences, our team members appreciate your feedback and your recommendation of our products and services.... Read more
Kind Regards, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
DavidGascoyne, WA
- Mechanical Breakdown Insurance
- Verified customer
Very pleasantly surprised
Needed a new water pump. Contacted AWN and found it refreshingly simple to arrange the repair. It was a fast, no fuss experience, with approval given in record time..I was able to go to my regular mechanic as there were no approved repairers here. Already has been good value for money.
1 comment
AWNAustralian Warranty Network
Hi David,
Thank you for your feedback.... Read more
We are very happy we could work with you to achieve a great outcome and promptly approve your claim and have your motor vehicle repaired. Kind Regards, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
Charles GromekHunter Region, NSW
- Mechanical Breakdown Insurance
- Verified customer
Warranty Claims
I have lodged two claims in the last 3 years for a second hand vehicle I bought at a dealer. I selected the "middle" claim cover, next time I would take out the top cover as 100% of my claims were not covered. I would definitely take out this cover when buying a second hand vehicle next time as I had a turbo charger replaced & a torque converter on my diesel dual cab both were expensive repairs.
1 comment
AWNAustralian Warranty Network
Hi Charles,
Thank you for taking the time to share your claim experiences, our team members appreciate your feedback. We are very happy we could assist to you again and approve your latest claim.
... Read more
Similar opinion? Write a review on ieatwords.com.au!
Lawrence DelphinPerth, WA
- Mechanical Breakdown Insurance
- Verified customer
Best insurance policy more valuable than the car one can buy.
Over heated motor .head had to be replaced.had on problems getting it fixed. AWN was very helpful and organised the Auto mechanics to fix my car would definitely recommend this insurance company to my friends and family.
1 comment
AWNAustralian Warranty Network
Hi Lawrence,
Thank you for taking the time to write a review.... Read more
We are very happy we could be of assistance in getting your motor vehicle repaired and back on the road. Kind Regards, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
Chelsea P.Greater Melbourne (Outer), VIC
- Mechanical Breakdown Insurance
- Verified customer
Air Compressor Replaced under Extended Warranty
Extended Warranty purchased ...phew! 6 months later failed air compressor! Sent through quote, response within 48 hours with approval. Off to the mechanic, fixed all within a week. I’m impressed!
1 comment
AWNAustralian Warranty Network
Hi Chelsea,
Thank you for taking the time to write a review.... Read more
We are very happy we could be of assistance in getting your motor vehicle repaired and back on the road. Kind Regards, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
Find out how Australian Warranty Network Mechanical Breakdown Insurance compares to other Car Insurance
Know better, choose better.
- Mechanical Breakdown Insurance
- Verified customer
So easy and quick
Just purchased my van second hand and after a couple of months my cv joints went so called up awn and they got it sorted straight away no hassle all done straight away for me
Awesome cover
1 comment
AWNAustralian Warranty Network
Hi Daniel,
Thank you for your feedback.... Read more
We are very happy we could work with you to achieve a great outcome and promptly approve your first claim of $1,034.00 to repair your motor vehicles CV shafts. Kind Regards, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
JimPerth, WA
- 2 reviews
- Mechanical Breakdown Insurance
- Verified customer
Excellent service on my first breakdown
Engine warning light on the dash was coming on and I was loosing power. They checked and an internal fault in fuel pressure regulator. When contacting AWN insurance they were very helpful and confirmed that it was covered under warranty. A few hours later the problem was fixed. Very happy with the service and how straightforward the case was handled.
1 comment
AWNAustralian Warranty Network
Hi Jim,
Thank you for taking the time to write a review.... Read more
We are very happy we could be of assistance in getting your motor vehicle promptly repaired and back on the road. Kind Regards, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
Craig S.Sydney, NSW
- Mechanical Breakdown Insurance
- Verified customer
I was awesome that they honoured my warranty even though i han't kept to some of the terms.
I made a single phone call, was given the details of the approved repairer in my area, dropped it off and the repair was approved within a few hours and had the car back in 2 business days. Amazing service from an insurer, totally not what i was expecting.
1 comment
AWNAustralian Warranty Network
Hi Craig,
Thank you for taking the time to write a review.... Read more
We are very happy we could be of assistance in getting your motor vehicle promptly repaired and back on the road. Kind Regards, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
Mitchell
- 3 reviews
- Mechanical Breakdown Insurance
- Verified customer
Great to deal with!
Great to deal with! claim was processed quickly and with my choice of repairer. very happy the only thing I didn’t like is they will only pay $100 for the tow to the repairer.
1 comment
AWNAustralian Warranty Network
Hi Mitchell,
Thank you for your feedback.... Read more
We are very happy we could work with you to achieve a great outcome and promptly approve your claim of $1750.00 to repair your motor vehicles transmission. Kind Regards, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
Anuj T.Greater Melbourne (Metropolitan), VIC
- Mechanical Breakdown Insurance
- Verified customer
Quick response team / claim processing
I had my car breakdown and my repairer got approval in 2 hours time which was great to start working and ordering respective parts.
I have been with AWN from last 3 years and would like to continue this further based on their exceptional serviceability.
1 comment
AWNAustralian Warranty Network
Hi Anuj,
Thank you for taking the time to share your claim experiences, our team members appreciate your feedback. We are very happy we could assist to you again and approve your latest claim.
... Read more
Similar opinion? Write a review on ieatwords.com.au!
Tracey fosterSouth East Queensland, QLD
- Mechanical Breakdown Insurance
- Verified customer
Great and speedy service had my issue fixed in great time.
Had cv joints fixed I had a approval in 3 hours I’m extremely satisfied with this service.. I definitely recommend using awn they take all the stress out of getting repairs. And they have plenty of approved repairers
1 comment
AWNAustralian Warranty Network
Hi Tracey,
Our team members appreciate your feedback and your recommendation of our products and services. ... Read more
Kind Regards, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
Find out how Australian Warranty Network Mechanical Breakdown Insurance compares to other Car Insurance
Know better, choose better.
mark russellPerth, WA
- 2 reviews
- Mechanical Breakdown Insurance
- Verified customer
when I got my car this cover was a no brainer
I think the policy was a fair price.
I have made 4 claims so I have got my money back. I had to use the road side assist to be towed they were there within 30 minutes
1 comment
AWNAustralian Warranty Network
Hi Mark,
Thank you for taking the time to share your claim experiences, our team members appreciate your feedback. We are very happy we could assist to you again and approve your latest claim.... Read more
Approved Claim: Mar 2020, Authorised $553.30 for air-conditioning repairs. Approved Claim: Nov 2022, Authorised $495.00 for electrical system repairs. Kind Regards, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
Cam. JHunter Region, NSW
- 5 reviews
- 1 like
- Mechanical Breakdown Insurance
- Verified customer
Best Extended Warranty EVER
This has to be the best decision I have ever made.
Bought a second hand WRX and got the mechanical breakdown extra and they have looked after me so well.. As soon as there is a mechanical problem they were all over it. Fantastic customer service and very understanding. Don't believe the rumors.. getting extended warranty is so worth the extra peice of mind.. Great work AWN can't recommend you enough to people
1 comment
AWNAustralian Warranty Network
Hi Cam,
Our team members appreciate your feedback and your recommendation of our products and services. we are very happy we were able to assist you on your second approved claim.... Read more
All the best, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
DANMSydney, NSW
- 3 reviews
- Mechanical Breakdown Insurance
- Verified customer
Repeated Excellence
I have had my policy for 3 years on a 2008 Audi S5. I have made 3 claims, and every single one was dealt with professionally and quickly (under a week from lodging a claim to repair and receiving the car back) with no fuss, no bargaining, no referrals to exclusions on the PDS etc. This is the best value insurance i have bought for a car and i would not hesitate to purchase another policy if i bought another second hand car. Peace of mind from out of pocket mechanical expenses is invaluable.
1 comment
AWNAustralian Warranty Network
Hi Danm,
Thank you for taking the time to share your claim experiences, our team members appreciate your feedback. We are very happy we could assist to you again and approve your latest claim.
... Read more
Similar opinion? Write a review on ieatwords.com.au!
- Mechanical Breakdown Insurance
- Verified customer
Real feedback!
I purchased a AWN warranty for my car. It was never actually used however a quotation was made and the repairer actually made a fraudulent claim stating that he HAD repaired the car but did NOT.
I asked for a discount for two new polices and they have said no and failed to update me on the refund of the unused policy. I also brought this alleged fraud to their attention and have saved AWN thousands of dollars.
1 comment
AWNAustralian Warranty Network
Hi JCG,
Unfortunately we cannot look into this matter as we cannot identify you as an AWN customer without additional information. Could you please message us your full name, policy number and best contact details.... Read more
We look forward to hearing from you. Kind Regards, AWN SupportSimilar opinion? Write a review on ieatwords.com.au!
- Mechanical Breakdown Insurance
- Verified customer
Air conditioning problem fixed fast and easy
Rang AWN to find out what to do about an air conditioner problem. The contact person was most helpful, referring me to their preferred repairer. Quote sent and approved in a flash. Booked in for repairs which have now been completed. Fantastic.
1 comment
AWNAustralian Warranty Network
Hi Terry,
We are very happy we could be of assistance in getting your motor vehicle repaired and back on the road.... Read more
Thank you for taking the time to write a review. Kind Regards, AWN Customer SupportSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Rajasked
Hi. I need an extended warranty on a pre-owned car. How do I contact AWN?
1 answer
AWNAustralian Warranty Network
Hi Raj,
AWN do not sell direct to the public, our breakdown insurance products are only available to be purchased through our 3000 selected licensed and authorised agents; motor dealerships, caravan dealerships, motorbike dealerships, finance brokers etc. throughout Australia.
If you would like to call us on 07 38025577 during business hours and we can direct you to an authorised agent that can assist you in the purchase of a new breakdown insurance.
Prior to purchasing a breakdown insurance product please insure you read and understand the Product Disclosure Statement. A (PDS) contains all the information you require to make an informed decision whether the product you are considering is the right product for you.
Kind Regards,
AWN Customer Support
Robasked
Looking at buying a Merc Benz 1985 280 CE one owner (said to be deceased estate} from a major Melbourne dealer with RWC and Club permit plates to issue. Vehicle has 255000km recorded has service records and some service invoices . Vehicle appears to have been accident free and clean for a 35 yo car. Please advise the premium for 12 months to cover mechanical breakdown Rob
1 answer
AWNAustralian Warranty Network
Hi Rob,
AWN do not sell direct to the public, our breakdown insurance products are only available to be purchased through our 3000 selected licensed and authorised agents; motor dealerships, caravan dealerships, motorbike dealerships, finance brokers etc. throughout Australia.
If you would like to call us on 07 38025577 and we can direct you to an authorised agent that can assist you in the purchase of a new breakdown insurance.
Prior to purchasing a breakdown insurance product please insure you read and understand the Product Disclosure Statement. A (PDS) contains all the information you require to make an informed decision whether the product you are considering is the right product for you.
Kind Regards,
AWN Customer Support
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
AWNAustralian Warranty Network
Hi Edward,
All the best, AWN Customer SupportThank you for taking the time to post a review.
... Read more