Parts where delivered within 24 hours with no problems at all, all items purchased came with very easy to understand instructions to install and use. Items were extremely easy to install

Fast efficient and great product.
Ordered the product and was surprised how fast it came and was good quality.
Fits great hang enhances the look of my bike.
Will use Automotive Superstore again

The shopping experience was first class. Once the items had been identified and determined to be in stock, the order process was easy. The items were dispatched and arrived quickly.

The actual experience with this shop was excellent - cannot be faulted and I'd definitely shop there again. The product itself though was nothing more than average. Not the shop's fault obviously but I shan't be buying it again. I can see why it had been so massively reduced now!!

Paid for item on the 14th still haven’t received it have asked for refund with no contact feel like I have been scammed out of almost 200 dollars not happy

Fast shipping, great price, will definitely use for all of my future automotive purchases. Would recommend to everyone. Discount codes were easy to find and saved some much needed coin.

Received the lens doctor today in the mail. Great price and works amazing 10/10 would recommend! Quick delivery also. Going to order more from the same range For this amazing price!

i ordered a part on 20/03/2020 7days later still no item.this is a very small item and the buisness is only 25km away from my house. sent cudtomer service an email to send but order status still In Progress? most people need parts urgently in order to get the car back on the road but obvoisly no urgency here. dissapionting!

Amazing web site with everything you could need in one place. Very easy to navigate and find exactly what you are looking for! And to top it off the support contacts are amazing to deal with and will go out of their way to help

UPDATE:

After knowing that the installer had damaged my head unit, SAM spared no effort to ensure that the product was repaired quickly and at no cost (it should cost around 200aud). To help I still bought a wrong item and Sam once again agreed on the sale that is already in the delivery route. I WOULD RECOMMEND THE AUTOMOTIVE SUPERSTORE 1000 TIMES. Congratulations to the company for having competent people taking care of its customers.

And definitely Ill be back to buy more.

Sam from the customer service its helping a lot to get all the problem sorted trough to the Alpine. Thanks Automotive Superstore and Sam to do that for us. We really appreciate it.

Great experience, easy store to navigate. Good information regarding make model etc to ensure accurate fitment. I would definitely use the store again and have no hesitation recommending to others.

I placed an order on 1 March 2020 and sent several emails and tried calling to follow up after a couple of weeks of hearing nothing but they did not reply and when I phoned, I sat on hold multiple times for extended periods of time with no answer. The order was eventually displaced a few weeks later but no explanation as to the delay. Happy with products though.

Ordered a tyre cover 13 days ago and still received nothing. Called 2 days ago and a representative said they will email shipping details.....nothing.
Now called today and was placed on hold immediately without even speaking to anyone then they hung up on me.
Never again will use this company.

Received my order with very minimal fuss - delivered to door within the stated delivery times and free too!! The site had other things I'd purchase too and all seemed at fairly competitive prices.

A Great range of products online to choose from
Excellent price compared to other sites
Awesome delivery as they’re based in Australia so you know where it’s come from in case there’s any issue

Order placed online 10 days ago and there has been no communication since, no updates on shipping or change in status. I have tried emailing their customer service multiple times (which says they will respond in 1 business day, but don't) and calling the order enquiry line with no response received.
Disappointing as their pricing is very competitive but customer service is appalling. Please contact me to update the order status and/or organise a refund.

The item was ordered mid February 2020 and has not been delivered. I have sent a number of emails and was advised that the item was on its way but since then no further emails have been answered and the item has not arrived!