Despite strictly following use instructions recommended for this product, the non stick ability quickly failed. It is a disappointing fail of a product that should be of high quality with good performance. In the mean time purchased a Arcosteel Stonehenge non stick fry pan from Woolworth's for a quarter of the price which is performing brilliantly.Goes to show that a celebrity endorsement is no guarantee of quality.

I have had my 3 fry pans in different size and I LOVE them. I had them for a few years now and think they are brilliant. I am very disappointed that I can’t buy more for my caravan

I Was excited to get a new Wok for my brand new apartment, but this almost turned into a late night news story.
First use noticed the side immediately went black.
Next use and the pan caught fire.
This was on the smallest gas ring with the gas turned to low.
I was furious as I was concerned that I could have damaged my new range hood in my brand new apartment.
I immediately throw this fire hazard out.
I paid $200 AU for this and would strongly advise never buy a Baccarat product.
This company needs to be reported to consumer affairs.

They do not stick when used correctly and can handle very high heat. I was afraid of buying one but thought what have I got to lose. I'm so glad I bought them. Reviewers who are struggling with the pan appear to not know how to use the pan properly. I store mine with a bit of oil smeared to it. Season the pan before every use for a while, it will develop a slick 'non stick' layer, just like every other carbon steel pan. I have two frypans, the griddle and the saute pan. They are heavy but the handles do not get hot when cooking. The griddle grills my steaks, pork chops and salmon fillets perfectly. Gotta love being able to use any utensils on it, as well as not worrying about heat like a traditional non stick pan.

I was given the pan as a gift for my birthday, i read the instructions and it sounded too good to be true, it was. I followed the instructions for seasoning the pan using high smoke point oil (rice bran) but It didn’t work. No matter what I cook in it it sticks, to the point I am considering throwing it away. I will stick to my old cast iron pans which are indestructible and less inclined to sticking than this product.

Everything sticks... I followed the directions to a T and still they stick. I have 2 the larger one has now got black stuff such to it I can't get off. Save yourself the time and money and don't buy this shoddy product. They are in no way a premium product. Apparently they have a 20 year warranty... I only just find this when I googled how to Clean them?!?

I have 3 of these pans, the food gets stuck. I followed the care and pans' operations directions faithfully. I use low heat to cook and food still gets stuck. It is sad that a promotional name got behind a poor product. I am dissapointed and will try another brand

Does not cook evenly. Burns in the parts there is no food, even though I've had turned the gass down to the lowest flame. Burns food on out edges and not evenly. Really disappointed.

what a piece of crap, when I bought this frypan, said my tefal frypan started to stick and only had it 2 years, shopkeeper said I was lucky it lasted that long, they recommended this one, done every thing I was told to do to keep it non stick less than a year later cant even fry an egg let alone an omelette unless I want it scrambled, the store had it mark up with 70% off I can see why now, come back tefal all is forgiven.

I followed all the lengthy and complex instructions for seasoning this product. This included buying a thermometer to get the right oil temperature. I also heated it up slowly as directed but after using it for the second time only a circle approx 6cm in diameter with slightly raised edges that are soft and sticky has appeared. Inside the circle the colour is different to the rest of the pan. Because of the toxicity warnings of nonstick surfaces I am now unable to use it. I also can't find a contact number for advice.

Was a bit turned off by all the negative reviews but decided to give them a try as they were highly recommended by the person at the store. I followed the very simple instructions, season the pan by filling it with oil and heating it to smoking point for a couple of minutes then tip the oil out and wipe it down with paper towel. Works a dream 100% of the time. Better than any non stick pan I’ve ever used. Only reason I can gather for negative reviews is people don’t know how to follow instructions then blame the pan. Bit of a shame

We bought the 30cm large pan and is a dream to use.
I can't believe so many people have said the pan sticks and is terrible.
All I can say to this people,learn how to cook the pan is excellent,doesn't stick at all and if you follow the instructions
you have an amazing pan working as good as the Teflon coated ones without the poisonous coating.
I would recommend the pan any day.

Seasoned pan as per instructions, cared for after wash etc but everything sticks regardless, even oil doesn’t help. Will never buy another again, will be returning but I don’t expect the “lifetime” warranty will mean much at all.

Seasoned the pan properly as per instructions. Everything sticks no matter what I cook won’t ever buy these pans again

Followed the directions before use but it sticks to everything you put in it. Seriously do not waste your money on this, I wish I hadn't.

Took me some time to use it, as was procastinating on seasoning the pan. Cant find any video on youtube how much smoke should the oil produce. Waited half an hour on a small fire before turning it to medium high and saw some smoke for real!

Have used it to cook 3 different types of asian pancakes for big groups of people and love how perfectly it turns out! ( vegetarian pancake, banh xeo, jian bing )

Love the fact it can take in hot fire as long as the pan is uniformly heated from small fire first, so it dosent wrap. So glad no more anti coating agent is going to get into my food !!

Had it used for 2- 3 weeks Cossing my fingers that it will continue to perform n loving it so far xoxo