BCF Physical Store

BCFing website has Shimano TiAgra leader for $5.94, fins leader for $1.54, so I go to Corio Vic 3214 store and get 6 spools and it comes to $19. I give him a $20 note and he says now sorry it's $120+! He scans again and its $19, then it's $120+ again. He calls lady over and she says my phone's lying! But it was $19 on the BCFing register. Then she says I'm lying, trying to scam her! I go home angry and check the BCFing website again and it says TiAgra $5.94! So I plan to go back to the store and sought this out! Who's scamming who? All this happened at Corio Geelong store on 25/01/2020 at about 4 pm, and yes I gave him my BCFing club number! So is BCF club a BCFing scam?

I placed my order at 7.50am. I made an error, called their customer service line which opens from 730am. They were so helpful. They fixed my order. Exactly 2 hrs later i received a text advising me my package is ready for collection. I chose Wetherill Park store.
They were so professional, polite and had everything ready for me.
My order was correct.
I've had the best experience dealing with BCF, this was the first time i ever purchased anything and wont be the last.
They're so organised and professionals.

I found the staff very helpful when I was looking for lures, they helped me and gave me useful tips to use next time I’m fishing, there range is huge

Just moved home to the Belmont area and dropped into the local BCF to grab a few gifts and was pleasantly surprised by the sales assist Judy who was extremely helpful. I ended up walking out with some great gifts and look forward to going there again

An extremely hot day out of necessity, bought auto blow up bed from bcf. Found it faulty and leaking once home . I have lung fibrosis requiring oxygen, and did not have any other bed to sleep on. Rang them and asked for their courtesy of bringing another to my home nearby to swap over on their way somewhere. I was given a flat out "no" regardless of extenuating circumstances. Thanks for nothing. Will drag it back to store to get a refund and not buy any further product.

Bought 2 camping chairs as part of their Black Friday sale Click & Collect as it worked out cheaper that way whilst actually in the store & had up to 4 staff attending to me & checking their Portal to see when the order came through. Done and dusted in 10 mins & walked out with some camping chairs at a great price - very good customer service

Knife is excellent quality for the price. The staff were non intrusive and helpfull the store is large, clean and parking is free and plentiful. Greet shopping experience. Large range.

Out of stock during member discount promotion ordered on tobe in on a wednsday nor arrived told dont know when will turn up, no interest in ringing warehouse for delivery date .couldnt be bothered with the crap chat from staff at the Traralgon victoria store went to Anaconda same price in stock and bought other gear whilst there, easy fast good service worth the drive, BCF waste of time

The staff at BCF Virginia went above and beyond for me recently after I was originally disappointed by the actions of another BCF store. They contacted many BCF stores to locate a particular item for me to save me driving all over town.

This tent is brilliant for a ball pit for out side and in, protects from the sun, granddaughter loves it and sturdy unlike ball pits you buy, can zip balls inside as well

Need gas refilled three shops in street refill for $19.99 so does BCF Taree. Forster store refused to price match even though we purchased a new bottle from them! Went next door and filled l our bottles.

BCF Maroochydore have the best staff of any shop. They are always smiling and more then happy to help me out. They call over the staff member that actually fishing your desired species and region (Saratoga, in fresh water, flatheads from kayaks) it's great. Plus returns are taken with a happy face and normally no questions asked. My go to.

I had some problems totally sorted by the Manager @ Tuggerah BCF on tent choice. Given the chance, he'll go above and beyond to ensure your camping needs are met, explained and exceeded.

Went in to buy a rod it wasn't on the shelves went to the counter they said it was still out the back in boxes, went back a week later they still hadn't unpacked them. Ask them to call me when they had and another week later no call I think they are the new Telstra.

I bought a 33 litre Willow cooler today from Big W for $29. Went ito BCF afterwards for something else and found the exact same cooler being sold for $79.99 less 20 percent (on sale). That’s $64 after discount- stllmore than double the Big W price - that is just ridiculous!!! Do your homework with this mob!

I usually find my local store to be very good. Sometimes stock can be low but that isn't the staff's fault if the suppliers are out. I seek out a few staff for my info and they are always smiling and helpful. I wish they stocked more hiking gear, but they do special orders for me because they don't have it in store.

After sifting through the countless email catalogues showing their specials and turning up to the store numerous times(11) to purchase items on sale only to find out they out sold out, a couple of times the morning that the sale was advertised to start. BCF obvioulsy carry very short supply of sale items deliberately they are fat to expensive normally. Our family have used this store since opening, we have now voted to ban the chain fro out list of decent retailers. even online purchasing is just too difficult.

After purchasing a tacklebox at the Malaga store we were impressed with the salesman who was under pressure as there was only 2 persons working and they were doing such a good job coping with a busy situation.
Thanks for being so helpful .
Regards Terry