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Reviews

3.5

136 reviews
5
(81)
4
(1)
3
(1)
2
(7)
1
(46)
  • Product Quality
    4.1 (38)
  • Return Claim MadeYes (0) · No (43)
  • Customer Service
    3.8 (37)
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Bradley98

Bradley98AU

  • 12 reviews
  • 2 likes
  • Verified customer

Awesome Service at Browns Plains

published

I have to say, I am extremely happy with the service I received at Beaurepairs today (6 April 2020). This is the first time I have ever shopped with this company as I usually buy my tyres from a competitor, from the moment I walked in, I was greeted and served happily and got straight to the point of what I was here for, mid way through, there was an issue with my wheel nuts, was asked to come to the workshop to have a look, we worked out what we needed to do, and the work was completed to my satisfaction. Thank you guys at the Browns Plains branch.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Beaurepaires
Team BeaurepairesBeaurepaires

Hi Bradley. Thanks for leaving us a review. We're happy your happy! Team Beaurepaires

Denise D.

Denise D.Hobart, TAS

Wonderful service

published

Had 4 tyres put on my car 2 weeks ago. My ex partner decided to stab them all in the middle of the night. I went to Derwent Park store to see what damage he had done. The young bloke was amazing and sympathetic to my problem. He replaced them free of charge. What an amazing thing to do for someone going through domestic violence. Thank you so much

Customer Service
Product Quality
Return Claim MadeNo
Store LocationDerwent Park Hobart
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1 comment
Beaurepaires
Team BeaurepairesBeaurepaires

Happy to hear you are happy Denise! Thank you for leaving us a review.

Mad As Hell

Mad As HellPerth, WA

Disappointing to say the least.

published

I have been dealing with Beaurepaires for the past ten years or so from when they took over Universal Tyres in Osborne Park. Now, no commercial service till Kewdale. I'm out. What an insult.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOsborne Park, then Malaga.
See all answers
1 comment
Beaurepaires
Team BeaurepairesBeaurepaires
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TBFTB

TBFTBAU

  • 3 reviews

I would not go to any other tyre fitters.

published

All of the staff at Beaurepairs Bendigo, Victoria, are the most respectful, helpfull and knowledgable.
The staff are so busy all of the time but never hesitate to say hello.
I also tell anyone what they are like and that they are so helpful all of the time.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationLyttleton Terrace Bendigo, Victoria
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1 comment
Beaurepaires
Team BeaurepairesBeaurepaires

Thanks for leaving us a review. We're happy your happy!

corey

coreyboyne island

  • 13 reviews

Beaurepaires callemondah 4680

published

Not impressed at all. Go in for new tyres only to be charged more than quoted. Manager [Name Removed] was an absolute toss about it and could smell the beer on him. This was at 11am mind you. Not happy.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCallemondah, Qld, 4680
See all answers
1 comment
Beaurepaires
Team BeaurepairesBeaurepaires

Sorry to hear this Corey. If you contact us directly on [email protected] we can look into your specific situation

My Learning

My LearningRed Hill 2603, ACT

  • 5 reviews
  • Verified customer

Helpful and reasonably priced

published

Team was helpful, know their job and gave correct guidance.
Replaced my car tyres, charged reasonable price without any dramas.
I will suggest to go there and discuss before deciding where you are going for your new car tyres.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyshwick ACT
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1 comment
Beaurepaires
Team BeaurepairesBeaurepaires

Happy to hear you are happy! Thanks for leaving us a review

Joe

JoeSydney, NSW

  • 9 reviews

Great experience.

published

I was told by a pedestrian in Goulburn NSW that I had a flat tyre on Monday. By the time I got to Beaurepairs in Goulburn, It was flat as a tack, and I was riding on the rim. A lovely young man called Daniel came to my rescue, and what I thought might be an ordeal, ended up being a smooth seamless transaction. Not only did he keep me informed at all times, I had my spare tyre fixed onto my car in less than 15 minutes, and could continue my journey to Sydney safely and without hesitation. I highly recommend Beaurepairs in Goulburn for all your tyre needs.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGoulburn
See all answers
1 comment
Beaurepaires
Team BeaurepairesBeaurepaires

Happy to hear you are happy Joe! Thank you for leaving us a review.

New Tyre

published

Thank you for your quick service for getting my new tyre for my caravan van, 8/01/2020 and got it the next day. I will come back the staff were great. I live in Heatherbrae NSW & they are in Raymond Terrace NSW. Thankyou. By Arthur Campbell

Customer Service
Product Quality
Store LocationRaymond Terrace
1 comment
Beaurepaires
Team BeaurepairesBeaurepaires

Happy to hear you are happy Arthur! Thank you for leaving us a review.

Nice tyres but too expensive

published

The salesman assessed my car needed all 4 tyres replaced and said they would be around $100 each. He collected tyres from warehouse, and put tyres twice as expensive on.

Customer Service
Return Claim MadeNo
Store LocationParramatta
1 comment
Beaurepaires
Team BeaurepairesBeaurepaires

Hi Michelle
Thanks for your recent feedback and apologies for the experience you had. We would like to investigate this further. Please feel free to email us directly at [email protected] Thanks Team Beaurepaires

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Lin

LinGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Worst Beaurepair Repairs South MELBOURNE

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationBeaurepair SOUTH MELBOURNE
See all answers
1 comment
Beaurepaires
Team BeaurepairesBeaurepaires
Tonic wade

Tonic wadeSouth East Queensland, QLD

  • 3 reviews

Great help

published

Rang the Nambour store just after 8am Saturday morning of the 21/12/2019 while travelling up the Bruce Highway on my way north. Had shudder in front end and crew said drop in and they will take look. They did a full wheel balance in no time an we were on our way with the car driving smooth as butter. Fantastic service and even showed us the park down the road to keep the kids occupied. Great work guys I will be back when I need new tyres.

Customer Service
Return Claim MadeNo
Store LocationNambour
1 comment
Beaurepaires
Team BeaurepairesBeaurepaires

Happy to hear your are happy! Thank you for leaving us a review.

Honest

HonestMelbourne

  • 4 reviews

Avoid Sunshine Beaurepaires - Dishonest and Rip off Merchants

published

Warning to all females. Do not bring your car to Sunshine Beaurepaires as they will charge you excessively and lie in the process.

Simple puncture repair which should have cost a maximum of $35 turned into 1 tyre replacement for over $350+. Stated it was not repairable even though it was not on the side wall and the screw was small.

They found another small puncture that was not leaking air and again stated tyre replacement was required.

This business isn't there for your best interest. Just your hard earnt money. You're better off going somewhere else.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSunshine Victoria
See all answers
1 comment
Beaurepaires
Team BeaurepairesBeaurepaires

Apologies for your recent experience. This is not the service level we stand for as a company. I invite you to email us directly at [email protected] so we can investigate the matter further. Thanks

Adrian

AdrianNortheast, VIC

Great Team at Wodonga

published

The team at Wodonga were very obliging from the first time I went too order my tyres to going back and having them fitted. Will be back when I need new tyres.

Product Quality
Return Claim MadeNo
Store LocationWodonga
Neb-Maat-Re

Neb-Maat-ReAU

  • 36 reviews

They could not quote because they couldn't find my car!

published

I called Beaurepaires in Preston Vic for a quotation.

They could not find "Hyundai Tucson" on their computer.

I am now buying tyres from the Bob Jane T-Mart a few doors up.

Customer Service
Return Claim MadeNo
Store LocationPreston, Victoria
WSKM

WSKMSydney, NSW

  • 10 reviews
  • Verified customer

Bad experience for online order

published

Before you make any payments for tyres, ensure you check the actual store opening hours before you make the schedule or booking online. The error was you would still be able to make a booking even though the store is normally closed for those days or have different opening hours. This makes frustration because either you cannot contact them in store or online (hard to reach out)

Customer Service
Return Claim MadeNo
Store LocationOnline
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SDold

SDoldGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent and fast customer service at Burwood

published

I have always had fantastic service at the Beaurepaires in Burwood. Most recently I found a nail in my rear tire, and drove directly there. They fit us in immediately and had it patched inexpensively within half an hour. They will be our first stop for all our tyre needs.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBurwood VIC
See all answers
Stephen B.

Stephen B.Perth, WA

  • 2 reviews

Fantastic customer service, Balcatta

published

I have used the Balcatta Beaurepaires branch of times now for over 12 months, I have a small business with 30 trailers that constantly require tyre repairs or replacement due to nails, screws etc from building sites. Also my Colorado has done over 100,000 kms in the last 12 months, and has also needed new tyres and puncture repairs. Michael and his team, Jim, and Kerry, are always friendly and have never let me down. I can’t afford to be off the road, and they have always exceed my expectations, either repairing or replacing my vehicle tyres while I wait, or if I drop of trailer wheels, they are ready to collect when I return. Wouldn’t go anywhere else and wouldn’t hesitate in recommending them to anyone.
Thanks Guys.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBeaurepaires Balcatta
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Eri Li

Eri LiFar North Queensland, QLD

  • 8 reviews

Good for Years,tyres

published

Sells & Fits many top brand tyres.Mine lasted 4+ years & chose Goodyear brand again.Beuropaires staff have depth of knowledge,efficiency,and work quality skillfulness..Sheds are always tidy & clean,and fast services on the spot.After sales service includes free pump ups when needed.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCairns
See all answers
Reg

RegRichmond-Tweed, NSW

Best Tyre service in Lismore.

published

Purchased four tyres and fitted at Lismore Beaurepairs Exellent service Highly recommend these guys Went the extra mile for me very impressed. keep up the good work. Done the job while i waited (fit and wheel align.

Reg Yorklea.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationLismore northern rivers
See all answers
Heather Smith

Heather SmithSouth East Queensland, QLD

Fantastic customer care

published

Visited Beaurepairs Mitchelton this afternoon 8/8. I was concerned as had a tyre pressure fault showing up on my VW despite the tyres being inflated recently. The guys were extremely helpful and checked all the tyres which were at correct pressure with no faults. I was informed that the system apart from pressure also detects when the tyre tread is getting low as the car is lower. Good to know. Something I missed in the manual! No charge and my system was reset. Fantastic customer service. Helpful, friendly guys. Great to be reassured my tyres are safe.

Customer Service
Return Claim MadeNo
Store LocationMitchelton
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Questions & Answers

Mandy S.

Mandy S.asked

I recently replaced two tyres on my 4wd and the guy at the service centre put the new ones on the front. I have subsequently been advised that they should have gone on the rear as having old ones on the back can cause aquaplaning. Researching on the internet supports my friends advice. Can you please let me know which is correct and why? Thank you

1 answer
Beaurepaires
Beaurepaires T.Beaurepaires

Hi Mandy,
Thanks for reaching out to us with your question. If you would like to clarify why this was performed on your 4WD, please contact the Beaurepaires store you visited for specific details.

Kind regards,
Team Beaurepaires

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