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Bosch Home Appliances Athlet BCH6AT25AU (White) Questions & Answers (page 2 of 7)
127 questions from our users
Deeasked
Why does this item drop rubbish when picking up and taking up stairs?
1 answer
Bosch H.Bosch Home Appliances
Hi Dee, thanks for your question. It sounds like there is a blockage in either the head or hose of the appliance. If you have any future queries, please feel free to call us on 1300 369 744.
Regards, Bosch Home Australia.
Warrenasked
Might be a strange question but is there a car charger that can be purchased for the Athlet?
1 answer
Bosch H.Bosch Home Appliances
Hi Warren,
Thanks for your question regarding your Bosch BCH6AT25AU Vacuum.
No, we don't sell car chargers for our vacuums.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.
Jill Basked
Why does the fluff I pick up never go in the can? Always overheating and have to empty ever time it's used have to take it to pieces
1 answer
Bosch H.Bosch Home Appliances
Hi Jill B,
Thanks for your question regarding your Bosch BCH6AT25AU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Keith lasked
Help our Bosch athletic will not charge up.
4 answers
Bosch H.Bosch Home Appliances
Hi Keith I,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch BCH6AT25AU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
mine isn't either, so can you answer on here!
I am having problems with a Bosch Athlet batteries. It is a pity that Bosch do not give an email address as I do not have time for the old telephone run around.
Davidasked
Hi my 2 1/2 yr old Bosch athlete will not switch into turbo mode. Any help?
2 answers
Bosch H.Bosch Home Appliances
Hi David,
Thanks for your question regarding the Bosch BCH6AT25AU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
This has happened to me with two Bosch Athlet vacuum cleaners and the cause in both cases was the same, so looks like a design shortcoming.
The handle bottom plastic securing tab had broken off, as could be seen by the handle lower end slightly lifting away from the front housing.
This plastic tab had fallen inside the switch and stopped it from sliding to the Turbo position.
After removing the handle assembly from the main vacuum cleaner body, it requires a special Torx screwdriver bit with a hollow in the centre (T-20H) for the 3 handle retaining screws. The front handle cover still has 5 plastic tabs to release, 2 at the bottom, 2 either side of the switch and 1 at the very top, then it can be taken off.
It was not a particularly easy dismantling process! Then it is just a matter of removing the offending bit of broken plastic from inside the switch.
I put a self-tapping screw into the bottom end of the handle to compensate for the missing tab. Then clip and screw the handle assembly back together.
If the disassembly process appears rather daunting, you could try removing the handle assembly and giving it a serious shaking with the switch in the off position, to try and dislodge the bit of broken plastic from inside the switch.
Ms Pasked
Hello
I bought a Bosch Athletic, a year past August, I'm having charging problems now and the sensor blue light is staying on?? When finishing my hoovering I always plug in so it is always on 3 blue lights for next use? It is now only on 1 blue light and am afraid to use it, as I have heard if you let the charge run down to minimum you can have problems recharging???? Any assistance would be greatly appreciated!!!
2 answers
Bosch H.Bosch Home Appliances
Hi Ms P,
Thanks for your question regarding your Bosch BCH6AT25AU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
There seem to be a lot of problems with the Bosch Athlet charging. Is this a known problem?
Neilasked
Good morning. My Bosch Athlet is not charging. What can I do?
2 answers
Bosch H.Bosch Home Appliances
Hi Neil,
Thanks for your question regarding your Bosch BCH6AT25AU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Why so many charging issues with Bosch Athlet?
Syl3asked
The power button is stuck in 1st strength won't move to other power strengths. What can i do?
1 answer
Bosch H.Bosch Home Appliances
Hi Syl3,
Thanks for the question regarding your Bosch BCH6AT25AU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Daniel Baaliasked
My Bosch Athlet when I switch it on 1-2or3 the lights goes on but not starting any ideas please?
1 answer
Bosch H.Bosch Home Appliances
Hi Daniel Baali,
Thanks for your question regarding your Bosch BCH6AT25AU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Primarkasked
Where can I get battery for Bosch athlet 25.v?
1 answer
Bosch H.Bosch Home Appliances
Hi Primark,
Thanks for your question regarding your Bosch BCH6AT25AU Vacuum.
We're unable to sell the battery separately.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Nicasked
Hi. Our Bosch Athlet brush has stopped spinning. Please can you advise how we can fix this?
3 answers
Bosch H.Bosch Home Appliances
Hi Nic,
Thanks for the question regarding your Bosch BCH6AT25AU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
You have to remove the hair from the brush. I took mine to a local repair shop. He said this hoover was no good for hair as it clogs up the brush. Also fluff from carpet blocks the tube behind and nothing goes into the can, had motor mended.. repair man said its common for motor to overheat. Awful
You have to remove the hair from the brush. I took mine to a local repair shop. He said this hoover was no good for hair as it clogs up the brush. Also fluff from carpet blocks the tube behind and nothing goes into the can, had motor mended.. repair man said its common for motor to overheat. Awful. I'm from UK. These hoovers are made in China.
Justin156asked
Our Bosch Athlet props the rubbish it has collected. There are no blockages, the filter is clean. Any ideas?
1 answer
Bosch H.Bosch Home Appliances
Hi Justin156,
Thanks for your question regarding your Bosch BCH6AT25AU Vacuum.
We'd recommend checking the space in-between the vacuum head and the dust canister, there's most likely a blockage there or in the head of the appliance.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.
Tony HIckeyasked
We have owned a BCH6AT25AU for three years and over the passed three weeks the vacuum turns off and on when in use. That is it runs for 15 to 20 seconds then stops running for about 20 seconds then starts running again. Makes a 20 minute job take about an hour. The battery indicator light shows fully charged. We have been told by the BOSCH help desk that the power supply battery charger needs to be replaced at a cost of $64.00. Does this mean the battery is not being charged to full capacity? If this is the case then the issue is a know fault, therefore the power supply battery charger should be replaced at no cost to the owner.
Looking forward to a response.
Regards
Tony.
No answers
Andrewasked
Hi, have we purchased a new vacuum and was wondering if when the battery shows full should we take it off charge or just leave it charging?
Amiasked
Hi, I bought this Bosch athlete vacuum cleaner 2 weeks ago. The suction is good but somehow, it does not start recharging straight away sometimes. I need to wait for, like 30minutes for the vaccum to start recharging. I’m wondering if this is faulty.
1 answer
Bosch H.Bosch Home Appliances
Hi Ami,
Thanks for your question regarding your Bosch BCH6AT25AU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Andieasked
Not charging at all no lights on front. When I switch it on lights up for a second then goes off. Any ideas?
1 answer
Bosch H.Bosch Home Appliances
Hi Andie,
Thanks for the question regarding your Bosch BCH6AT25AU Vacuum.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Lizasked
Hi there, I have a Bosch Athlet - the white one. I see the new ones have a small handle attachment so it can be used as a hand held device. When was this introduced as I don't seem to have it? Thanks
1 answer
Bosch H.Bosch Home Appliances
Hi Liz, thanks for your question. That would be the 'Accessory kit' it comes with a few select models but not with the model you have.
You can buy it separately with us over the phone on 1300 369 744.
Regards, Bosch Home Australia.
Eddyasked
Hi! I bought my bosch athlet last year and now it becoming noisy when it is in number level, what is the problem? I already cleaned it very well
1 answer
Bosch H.Bosch Home Appliances
Hi Eddy,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch BCH6AT25AU Vacuum.
We'd like to help assist you further so can you please contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.
Donnaasked
My vacuum isn't holding a charge! Can you suggest how to fix this?
1 answer
Bosch H.Bosch Home Appliances
Hi Donna,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch BCH6AT25AU Vacuum.
We'd like to help assist you further so can you please contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.
Evaasked
Can the Bosch Athlet be left on for charging constantly without compromising battery life?
Eva
1 answer
Bosch H.Bosch Home Appliances
Hi Eva,
Thanks for your question regarding your Bosch BCH6AT25AU Vacuum.
Yes, the appliance can be left on charge as little or as much as is convenient for you.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
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