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Bosch Hot Water & Heating Internal Compact Ci10 Questions & Answers
2 questions from our users
Kurt Taviousasked
Hey everyone, does anyone know what error code EA means?
1 answer
Sorry Kurt, I can't help you. You will have to contact Bosch under warranty and ask them. My experience was that these codes were vague and could mean a number of things, therefore requiring their agent to attend the unit on site. I have since replaced my system with a Rinnai which is very reliable. It saddens me that Bosch are still selling this unreliable product which causes grief to unsuspecting buyers. Good luck.
LEEasked
Ignition is not working no pilot flame the glass window from the glass window I can read - b0-can you help
2 answers
Hi Lee
This sounds similar to the problem we had. The "b0" you are reading in the glass window sounds like an error code? My unit did not come with a manual that interprets these codes so we had no choice but to ring Bosch and ask them what it means. Bosh told us that the error code was not specific and could indicate a number of problems, so they had to send out their service agent. As you can see from my review this became a painful experience for myself, my strata manager and my plumber over a long period of time. Good luck!!
Robert B.Bosch Hot Water & Heating
Hi Lee,
Many thanks for taking the time to submit your question.
The "B0" does in fact sound like an error code, however as per our installation manual the only codes we have which are relatively close to that error code description would be the "E0" or the "F0" which both refer to different issues with the unit.
In this circumstance as it would be difficult to provide you with a definite meaning of the error code on this forum, so we encourage you to contact our customer service centre on 1300 30 70 37 or alternatively via email [email protected].
Our team will be able to assist in resolving your query above.
Kind Regards,
The Bosch Hot Water & Heating Team
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