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Bosch Serie 6 HBA63B Questions & Answers (page 3 of 4)
- HBA63S451A, HBA63B150B, HBA63B450A, HBA63B550A · See All
77 questions from our users
we have a Bosch HBA63S451A/45 built in oven and the inside glass door has cracked, how do I get a replacement and get the panel off that is holding the glass in ? We bought the oven from the Good Guys in Geelong on 6/8/2014 and it was installed on 3/12/14, is it still under warranty? Thanks in anticipation for your help
Reach out to Bosch. They will replace for free as it's a dud. Do not use the auto cleaning function again
Hi Lyn & Richard,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch HBA63S451A Oven. ...
Read more We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.When finished cooking and turned oven off should I leave oven door open or closed whilst it is cooling?
Hi Paul,
Thanks for your question regarding your Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven. ...
Read more We'd recommend leaving the door closed while the appliance cools. If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.Installed two Bosch HBA63B4.0A several years ago have replaced the globes in both ovens, just recently heard a pop and the bulb blew again put a new bulb in but it will not work have tried swapping bulbs etc, what could the problem be?
Hi Col,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch HBA63B450A Oven. ...
Read more We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 to discuss further. Regards, BoschHomeAuHi I have just replaced the light bulb for the pyrolytic oven and now the pyrolytic cleaning function won't start. Can you suggest anything I can try?
Hi LisaG,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch HBA63S451A Oven. ...
Read more We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuHi my oven won't turn on and there is no display at all. Help please?
Hi Samuel1957,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven. ...
Read more We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuHi,
The control panel isn't working correctly. The time shows but you can't press the buttons on the right or left of the time e.g timer, child lock.
Are there any tricks to reset the panel?
Thanks,
Belinda
Hi Belinda,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch HBA63B450A / HBA63B550A / HBA63S451A. Oven. ...
Read more We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuI have the Pyroletic version of this oven.
However when using the Pyroletic function, it billows thick noxious black smoke from the front vents.
Is it supposed to do that?
From the experience I had, although the temperature is very high,but it should not have the black smoke. Call the Boach support to see what should be watched for.
Hi Big D,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven. ...
Read more We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuWe have just purchased a home which has a Bosch Pyrolyse oven. I followed the instructions on the manual to take advantage of the self cleaning feature, however nothing happened. What is a common cause for this to fail?
To be honest I like the oven self cleaning mine was perfect my problem was the glass door found it very brittle crack twice in three years may be yours faulty
Hi Maree,
Thanks for your question regarding the Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven. ...
Read more To complete the self cleaning function of the appliance the cooking compartment must be empty. This requires removing all accessories, ovenware and shelf rails from the cooking compartment. These instructions can be found on page 26 of the Appliance user manual. If you have any further queries or our recommendation does not resolve the issue that you're experiencing, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuI have a HBA63S4.1A which I am happy with but I have never used the pyrolytic clean function. I've had it for about a year. I'm not worried that my oven is either too dirty for it to work or too dirty and which may create a fire hazard.
I have done the occasional wipe out, but it's still very dirty.
I'd be happy to give it a good scrub first, but have read that you shouldn't touch the inside with a scourer or chemical of any sort, or risk damaging the surface.
Advice anyone?
Hi Dee,
Thanks for your question regarding the Bosch HBA63S451A Oven. ...
Read more We would recommend referring to the appliance user manual pages 12-13 under Care and Cleaning on how to maintain the oven before completing the pyrolytic clean. If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuHi
I've loved my pyrolitic bosch until this evening when the glass of the door shattered. Now I'm stuck without an oven and friends coming for dinner! How quickly can it be replaced and given the feedback from other users and your own technicians is this a known fault?
Sharon and Jason
Hi Jason_Craggs,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch HBA63B550A Oven. ...
Read more We'd like to help you investigate, so could you please call our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuI am going to buy Bosch HRG6767S1A 60 cm pyrolytic Added steam Oven. After have been reading of all review above I wonder that product is good or not. And steam function is good or not?
Regards,
Cindy
Hi Cindy, Sorry, I do not have any experience with the model you're after. The only thing I can say is that when the service department liaised with me, it was fast & prompt.
Sorry for the late reply. I have not used a steam oven b4 but believe you can cook a variety of dessert and savoury things on different racks at the same time. And the smell isnt supposed to transfer ...
Read moreto the other flavours. Regarding the pyrolitic function... a friend says she fills a pot of boiling water and places in the cooled oven overnight ... after a roast. .. and does a quick wipe down. Then the oven doesnt build up so much betw pyro cleans.How can I get a replacement manual for this oven? It is not on the website.
Hi Amanda,
Thanks for your question regarding the Bosch HBA63S451A Oven. ...
Read more We are able to email you a copy of the user manual, please contact our After Sales Support team on 1300 369 744 during business hours to arrange. Regards, BoschHomeAuHello, I'm looking at purchasing 3 Bosch oven for a new extension. I pyrolytic, 1 basic and a microwave. I've read the reviews and have concerns regarding the cleaning the pyrolytic. So many complaints with cracked doors during the cleaning process. Have you sorted this problem with the new 2016 models ? Thanks Lisa
Hi Lisa,
Thanks for your question regarding the Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven. ...
Read moreIn regards to your question, these cases were due to a non-manufacturing issue. The new Series 8 range now allows you to leave the telescopic racking in during the pyrolytic clean for added convenience. If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuShould I feel the air coming our of the door of my new Bosch fan forced oven?
No. There is a fan on top of the oven, drawing the hot air from around the oven, which is what you can probably feel. You shouldnt feel any hot air escaping from the oven door. The door itself has ...
Read more4 layers of glass, and even during the pyrolytic cleaning cycle, the oven door stsys cool.Hi Spies,
Thanks for your question regarding your Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven. ...
Read more The hot air you can feel coming out the top of your oven is where hot air exits to aid in ventilation. To further discuss please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuWas about to buy one of your NEW Series 8 built in ovens, specifically Model HBG6753S1A, BUT reading terrifying reviews of customers has paralized my confidence. At 80 yrs of age I sure need perfect customer support should there be an issue, intended to get induction hot plates as well. ÔHow on earth can I make decision after reading so many problems? Have you ironed out all previous faults of older models by now?
Ive had the bosch 451A oven and 3 zone induction cooktop for about 3 months now. Both wonderful to cook with. No problems whatsoever. As long as you follow all the instructions.i don't think problems...
Read more will arise. IE...don't put bakeware on the oven door as it might scratch the surface.. and don't use anything to clean the cooktop but mild dishwash detergent with water. I've followed both rules and not had a problem. I have used the ovens pyrolitic function twice..and found it just great. A quick wipe out with a wet sponge. No more scrubbing or caustic fumes.I had the cracked door replaced under warranty,now it is broken again let's wait for the outcome
Hi Jeanne,
We can appreciate your concern having read a number of reviews regarding our customer service, however we stand by the quality and performance of our products as well our After Sales Sup...
Read moreport and assure you that we're working towards a solution with the minority of customers who have expressed their concern, or disappointment in our Customer Service as a result of the issues they've experienced with their appliance.Hi there, new built in hba63s4.1a I don't have much experience with pyrolyric self cleaning function but no where in the manual does it say what to expect/ how it works. Is it ok for the grill to stay on, is this how it turns everything to ash, so use to removing grill from oven thought would be more fan heating steam type cleaning ?? Stupid I guess. Just seemed unsafe, burning smell, eye stang a little, so turned it off after 10 mins
Hi Boschuser,
Thanks for your question regarding the pyrolytic cleaning on your Bosch HBA63S451A Oven. ...
Read more During the pyrolytic cleaning process, the oven heats up to approximately 480°C and the door is locked for safety purposes. At this temperature, residues from roasting, grilling and baking are reduced to a thin layer of ash that can simply be wiped away with a damp cloth. This can cause a strange smell from the oven during the process, it can help to leave your windows open during the clean to allow air circulation into the kitchen. If you require any further information please do not hesitate to contact our After Sales Support team on 1300 369 744. Regards BoschHomeAuI am looking at buying a Bosch Pyrolytic Oven HBA63S451A but am very concerned about all the reviews suggesting the glass door cracks during the high heat clean process. I hope Bosch have addressed this problem. Have many others noticed this issue lately ?
Hi Tdnsfo,
Thanks for your question regarding the Bosch HBA63S451A Oven. ...
Read more We can appreciate your concern having read reviews regarding the glass door cracking during the pyrolytic cleaning process, however we can assure you that we're currently working with all customer's to resolve these issues as efficiently as we can. If you require any further information please do not hesitate to contact our After Sales Support team on 1300 368 339 business hours. Regards BoschHomeAuI have bought and used the oven without problem for a year. But have not got the guts to do a self cleaning for fear of those comments of problems thereafter - glass cracking, lamp n lamp cover etc...
So I try?????
Hi I am thinking of buying a Bosch oven model hba63s451a from the reviews I have been reading there seems to be problems with this model especially with the glass when using the cleaning function. Have these problems been resolved yet?
Harry
Hi Harry after multiple calls and emails to BOSCH they have agreed to replace the glass as a 'good will gesture'. I am grateful my oven will be fixed but this should not have occurred to start with. ...
Read moreHopefully the design fault has been rectified in recent models.Hi Harry,
Thanks for your question regarding the Bosch HBA63S451A Oven. ...
Read more Please be aware that the reviews you've read are in the minority. Those who experience issues are more likely to leave a review than those completely satisfied with our products. We can appreciate your concern having read a number of reviews about the glass cracking on this oven and can assure you that we are working with these customers to resolve the issues they are experiencing. If you have any further queries, please do not hesitate to contact our After Sales team on 1300 368 339 during business hours. Regards, BoschHomeAuThere seems to be quite a few people who have had issues with the glass cracking.
Is there a flaw with this product?
Surely something is going wrong for this to be happening so many times.
No idea sorry, I just know it's happened to us. Disappointed to find though that 6 weeks after it's happened not a word from Bosch and no glass replacement.
Hi Claire,
Thanks for your question regarding the Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven. ...
Read more We are currently working with all customer's to resolve the issues they are having glass on their Bosch oven as efficiently as we can. If you require any further information please do not hesitate to contact our After Sales Support team on 1300 368 339 business hours. Regards BoschHomeAuHas the glass issue and the light issue have been fixed? I wanted to buy this but I am not sure anymore cause im turned off by the reviews.
The spare part was ordered and I was told that it should arrive on the 16/02/15. Considering when I first made the claim, this company doesn't offer a great customer service.
Dear Melissa,
Thanks for your question regarding the Bosch HBA63S451A Oven. ...
Read more We are currently working to resolve the issues other customer's are having with the light and glass on their Bosch HBA63S451A Oven. If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 368 339 during business hours. Regards, BoschHomeAuGet an answer from our members and Bosch Home Appliances representatives
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