77 questions from our users

Lyn & Richard Hart
Lyn & Richard Hartasked
Serie 6 HBA63S451A

we have a Bosch HBA63S451A/45 built in oven and the inside glass door has cracked, how do I get a replacement and get the panel off that is holding the glass in ? We bought the oven from the Good Guys in Geelong on 6/8/2014 and it was installed on 3/12/14, is it still under warranty? Thanks in anticipation for your help



2 answers
ilsan
ilsan

Reach out to Bosch. They will replace for free as it's a dud. Do not use the auto cleaning function again

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Paul
Paulasked
Bosch Serie 6 HBA63B

When finished cooking and turned oven off should I leave oven door open or closed whilst it is cooling?



1 answer
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Col
Colasked
Bosch Serie 6 HBA63B

Installed two Bosch HBA63B4.0A several years ago have replaced the globes in both ovens, just recently heard a pop and the bulb blew again put a new bulb in but it will not work have tried swapping bulbs etc, what could the problem be?

1 answer
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LisaG
LisaGasked
Serie 6 HBA63S451A

Hi I have just replaced the light bulb for the pyrolytic oven and now the pyrolytic cleaning function won't start. Can you suggest anything I can try?

1 answer
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Samuel1957
Samuel1957asked
Serie 6 HBA63S451A

Hi my oven won't turn on and there is no display at all. Help please?

1 answer
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Belinda
Belindaasked
Serie 6 HBA63S451A

Hi,

The control panel isn't working correctly. The time shows but you can't press the buttons on the right or left of the time e.g timer, child lock.

Are there any tricks to reset the panel?

Thanks,
Belinda

1 answer
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Big D
Big Dasked
Bosch Serie 6 HBA63B

I have the Pyroletic version of this oven.
However when using the Pyroletic function, it billows thick noxious black smoke from the front vents.
Is it supposed to do that?

2 answers
Amelia
Amelia

From the experience I had, although the temperature is very high,but it should not have the black smoke. Call the Boach support to see what should be watched for.

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Maree
Mareeasked
Bosch Serie 6 HBA63B

We have just purchased a home which has a Bosch Pyrolyse oven. I followed the instructions on the manual to take advantage of the self cleaning feature, however nothing happened. What is a common cause for this to fail?

2 answers
Mona Kalfat
Mona Kalfat

To be honest I like the oven self cleaning mine was perfect my problem was the glass door found it very brittle crack twice in three years may be yours faulty

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dee
deeasked
Serie 6 HBA63S451A

I have a HBA63S4.1A which I am happy with but I have never used the pyrolytic clean function. I've had it for about a year. I'm not worried that my oven is either too dirty for it to work or too dirty and which may create a fire hazard.
I have done the occasional wipe out, but it's still very dirty.

I'd be happy to give it a good scrub first, but have read that you shouldn't touch the inside with a scourer or chemical of any sort, or risk damaging the surface.

Advice anyone?

1 answer
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Jason_Craggs
Jason_Craggsasked
Serie 6 HBA63B550A

Hi
I've loved my pyrolitic bosch until this evening when the glass of the door shattered. Now I'm stuck without an oven and friends coming for dinner! How quickly can it be replaced and given the feedback from other users and your own technicians is this a known fault?
Sharon and Jason

1 answer
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Cindy slim
Cindy slimasked
Bosch Serie 6 HBA63B

I am going to buy Bosch HRG6767S1A 60 cm pyrolytic Added steam Oven. After have been reading of all review above I wonder that product is good or not. And steam function is good or not?
Regards,
Cindy

3 answers
angel k
angel k

Hi Cindy, Sorry, I do not have any experience with the model you're after. The only thing I can say is that when the service department liaised with me, it was fast & prompt.

Cindy slim
Cindy slim

Thank you very much Angel k

Lisa
Lisa
Amanda
Amandaasked
Serie 6 HBA63S451A

How can I get a replacement manual for this oven? It is not on the website.

2 answers
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Amanda
Amanda

Thank you!

Lisa
Lisaasked
Bosch Serie 6 HBA63B

Hello, I'm looking at purchasing 3 Bosch oven for a new extension. I pyrolytic, 1 basic and a microwave. I've read the reviews and have concerns regarding the cleaning the pyrolytic. So many complaints with cracked doors during the cleaning process. Have you sorted this problem with the new 2016 models ? Thanks Lisa

1 answer
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SPIES
SPIESasked
Bosch Serie 6 HBA63B

Should I feel the air coming our of the door of my new Bosch fan forced oven?

2 answers
Mariejeanne
Mariejeanne
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Jeanne
Jeanneasked
Bosch Serie 6 HBA63B

Was about to buy one of your NEW Series 8 built in ovens, specifically Model HBG6753S1A, BUT reading terrifying reviews of customers has paralized my confidence. At 80 yrs of age I sure need perfect customer support should there be an issue, intended to get induction hot plates as well. ÔHow on earth can I make decision after reading so many problems? Have you ironed out all previous faults of older models by now?

3 answers
Mariejeanne
Mariejeanne
Hermann
Hermann

I had the cracked door replaced under warranty,now it is broken again let's wait for the outcome

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Boschuser
Boschuserasked
Serie 6 HBA63S451A

Hi there, new built in hba63s4.1a I don't have much experience with pyrolyric self cleaning function but no where in the manual does it say what to expect/ how it works. Is it ok for the grill to stay on, is this how it turns everything to ash, so use to removing grill from oven thought would be more fan heating steam type cleaning ?? Stupid I guess. Just seemed unsafe, burning smell, eye stang a little, so turned it off after 10 mins

1 answer
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tdnsfo
tdnsfoasked
Serie 6 HBA63S451A

I am looking at buying a Bosch Pyrolytic Oven HBA63S451A but am very concerned about all the reviews suggesting the glass door cracks during the high heat clean process. I hope Bosch have addressed this problem. Have many others noticed this issue lately ?

2 answers
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Roy wong
Roy wong

I have bought and used the oven without problem for a year. But have not got the guts to do a self cleaning for fear of those comments of problems thereafter - glass cracking, lamp n lamp cover etc...
So I try?????

harry
harryasked
Bosch Serie 6 HBA63B

Hi I am thinking of buying a Bosch oven model hba63s451a from the reviews I have been reading there seems to be problems with this model especially with the glass when using the cleaning function. Have these problems been resolved yet?

Harry

3 answers
PeterC
PeterC

Hi Harry, yes I eventually got the glass replaced under warranty. Cheers

Christine
Christine
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ClaireM
ClaireMasked
Serie 6 HBA63B450A

There seems to be quite a few people who have had issues with the glass cracking.
Is there a flaw with this product?
Surely something is going wrong for this to be happening so many times.

4 answers
PeterC
PeterC

No idea sorry, I just know it's happened to us. Disappointed to find though that 6 weeks after it's happened not a word from Bosch and no glass replacement.

Edek
Edek

I've not had this issue.

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melissa
melissaasked
Serie 6 HBA63S451A

Has the glass issue and the light issue have been fixed? I wanted to buy this but I am not sure anymore cause im turned off by the reviews.

4 answers
PeterC
PeterC

No it hasn't, still waiting. Hmmmm

Edek
Edek

The spare part was ordered and I was told that it should arrive on the 16/02/15. Considering when I first made the claim, this company doesn't offer a great customer service.

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Bosch Serie 6 HBA63B

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