77 questions from our users

RozV
RozVasked
Serie 6 HBA63S451A

Hello, I recently had the HBA64S451A oven installed and have noticed that the fan is slow to start up after the temperature knob is set. Ie 5 seconds. There is also a clicking noise audible from the display every couple of minutes when the oven is running. Are both of these things normal? thank you!



2 answers
Edek
Edek

Hi Roz, my problem with the oven is different. It doesn't make a clicking noise. I suggest you contact Bosch or the store you purchased the oven from.
Regards

Bosch Home Appliances
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StaceyL
StaceyLasked
Bosch Serie 6 HBA63B

My oven was installed four days ago and I've used it twice. Since last night, an alarm is going off every hour, on the hour...!! All through the night....!!! I've checked the timer and it is at 00:00. After calling your customer service line, and waiting on hold for 15mins, I spoke to a nice guy who suggested that I turn off the mains power. I did this and when the hour clicked over the alarm went off again. This is very frustrating. It is a short alarm of approx 5-6 beeps then it goes silent. How do I turn this off? There is nothing in the manual about this problem. I really do not wish to have to turn the oven off at mains power every time I am not using it.



My model is HBA63S4.1A

2 answers
StaceyL
StaceyL

Problem solved :) Just need to be reset for a longer period of time

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heinz
heinzasked
Serie 6 HBA63S451A

We are just about to purchase this oven. There are quite a few completes about cracked glass in the door when the cleaning cycle is used. Is this an ongoing problem or is it caused from incorrect usage? This self cleaning is the reason why we want to buy this model.
Regards, Heinz

3 answers
Bruce
Bruce
SK6
SK6

I only have used the cleaning function once and followed the instructions, and yes the glass cracked in three places.

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N Morgan
N Morganasked
Bosch Serie 6 HBA63B

My question is why I would have to pay $500 extra between hbm43s550a and hbm43b250a I have I been told dearer ones made in Germany cheaper one in Spain then good guys said both made in Germany, I see a review where push in buttons can stick in, I also feel they can load price of 550a as appliance on line don't stock it and they are competing with them on 250a good guys pushing defer one

1 answer
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RLW
RLWasked
Bosch Serie 6 HBA63B

My retractable controls have been pushed in and I can't get them to release. What should I do?

2 answers
IMS
IMS

I have not had this experience and so I can only suggest that the servicemen may be able to remove the front panel and replace the springs which may be damaged.

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JaiZen
JaiZenasked
Bosch Serie 6 HBA63B

Re: back panel falling off owing to corroded self-tapping screws having no metal to grip into.
What was the ultimate outcome?
Surely, Bosch must have come to the party and replaced your oven?
If not, did you ask the Consumer Affairs people to pursue a claim under the provisions of the Fair Trading Act 1987?
When dealing with expensive premium products a magistrate will more than likely rule that four years is not a 'reasonable period', especially when dealing with what clearly is a design fault.

2 answers
IMS
IMS
JaiZen
JaiZen
PollyP
PollyPasked
Bosch Serie 6 HBA63B

Love the oven but the oven door does not clean itself, and is now filthy. Any suggestions on how to clean it, as I thought it would clean when I burnt the oven off.

3 answers
DOC
DOC
PollyP
PollyP

Hi Doc, it's not the glass that is the problem, it's the actual door, which seems to be coated in the self cleaning material. PollyP

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Anne
Anneasked
Bosch Serie 6 HBA63B

Why can't I find wire oven shelves on the Australian Bosch site but they have them on the UK site but only ship within the UK?

1 answer
Big D
Big D

Because Bosch's AUSTRALIAN "Customer Support" is a bad joke. I don't know why they have a job, because they have no interest in supporting the products Bosch sells.
Suggest you try eBay, and see if you can find a reseller who will ship to Aus.

Leanne
Leanneasked
Bosch Serie 6 HBA63B

Are you supposed to feel hot air blowing from top of door while cooking? It's my first time using seems like its not sealed tight or door not on right?

3 answers
DOC
DOC

I just checked and do not get much airflow when using fan force out of top of door. Is it coming from top of oven or top of door?
What setting are you using?

Leanne
Leanne

Oh ok thanks. I was 'hot air grilling' the hot air was coming from top of door.

DOC
DOC
DOCTOR.ZODIAC
DOCTOR.ZODIACasked
Bosch Serie 6 HBA63B

How long do you have to heat the oven to clean it on the pyrolitic setting?

2 answers
DOC
DOC

It depends how dirty the oven is. If you can see a lot of burnt on grease go for the 2 hour option. Depending on your power charges try and do at your cheapest rate.

IMS
IMS

Concur on the above. Only rarely did I have to go for the longest burn.

Phyllis
Phyllisasked
Bosch Serie 6 HBA63B

So i've bought this oven less than 6 weeks ago from the good guys. Had it installed a week ago. Along with all my other new appliances in a brand new kitchen. Cooked with it 3 or 4 times. Wiped off fingerprints with a with a damp teatowel the otherday. Now the entire front stainless steel bit has fine rust spots which cant be rubbed off. The oven stinks of rust. There is no way this is stainless steel. I paid $1500 for this oven and I had a $500 oven before which lasted 5 years and never ever had a rust problem. We upgraded to Bosch because its a high quality german made product.
Wondering what im suppost to do? Is this a warrenty cover? I didnt get the serial number off the back like I see someone above did as well before it went in. Do i go back to the shop i bought it?
Who pays to remove it and get it replaced. We have a bosch dishwasher with a 10 year rust warrenty. Surely this a warranty thing?

10 answers
sahri
sahri
ShelbInOz
ShelbInOz

You can also find the serial number inside the oven door. And yes, it sounds like a warranty issue. I would certainly speak to good guys

sahri
sahri
Graeme Ridgway
Graeme Ridgwayasked
Bosch Serie 6 HBA63B

Bosch electric oven Model HBN3620AU/01. The temperature control knob has come off leaving me with the knob, a long spring and a small circular brass spacer. How do I refit the parts securely back into the control panel.

1 answer
Monica10
Monica10

Not sure best to call Bosch after sales service

Glenis Morrison
Glenis Morrisonasked
Bosch Serie 6 HBA63B

Moved into new Unit Aug-2008-Brisbane-All Blanco Products in kitchen...Oven popped sparkes on Fan Forced cycle in last few days. Fan made a very loud noise like hitting metal of fan protection shield. Now only straight oven and grill work...anyone had same problem? Costs to repair? No fan forced oven heat or fan action at all. Have limited cut out space and need same size oven to fit in same area if need to replace oven.

1 answer
Monica10
Monica10

Are your products Bosch or Blanco? Both websites will have dimensions available to see cut out space required

Lyn Bess
Lyn Bessasked
Bosch Serie 6 HBA63B

What is the difference between HBA63S451A and HBA63B450A?

1 answer
Monica10
Monica10

The HBA63S451A has two telescopic rails, quad glazed door and an extra heating function - it is an improvement from the HBA63B450A

Hope that helps!

measle
measleasked
Bosch Serie 6 HBA63B

Can someone please describe to me the difference between the HBA63B550A and HBA63S451A? the new, HBA63S451A appears to be slightly better priced and 65 litres capacity but I am dubious as to why it is cheaper if it's an upgrade? Has anyone bought the HBA63S451A? Thanking you in advance :)

2 answers
Geoffrey_Cartridge
Geoffrey_Cartridge
Monica10
Monica10
roseyb
roseybasked
Bosch Serie 6 HBA63B

Ive looked at lots of specs about Bosch ovens but none mention whether they have a programmable timer, ie to start &/or stop cooking at the time you set. Pretty standard these days I would have thought!

1 answer
Daniel29
Daniel29
Boschquery
Boschqueryasked
Bosch Serie 6 HBA63B

Hi. I see this oven has a cooling fan. Our current oven has one, and it means the oven shoots hot air into the kitchen the whole time it's cooking — it's noisy, and it drives me crazy. Could someone tell me: is the cooling fan on the Bosch noisy? And how long does it go on for once cooking is finished? Thanks.

3 answers
Geoffrey_Cartridge
Geoffrey_Cartridge
maxx10
maxx10
Boschquery
Boschquery

Thank you both very much for your responses — very helpful!

Tricia

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Bosch Serie 6 HBA63B

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