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Bosch Home Appliances Runn'n BGS4220AU
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Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Anthony CPilbara, WA
- 2 reviews
- 4 likes
Considering throwing it out.
Worked well at first, now almost useless. The 'sensor control' system kicks in constantly. Meaning you can never vacuum for more than about a minute, and even then the vacuum sounds like it is struggling, despite multiple and frequent cleans of all the filters. I spent good money on this brand, deciding it was better to buy a 'quality' machine in the hope it would last year's. I reckon a $50 Kmart model would do better. Very very disappointing to see multiple reviews saying the same. I hope this has been removed from sale.
Purchased at RetraVision for $350.00.
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PhillipCairns
- 4 reviews
- Runn'n BGS4220AU
- Verified purchase
Restoring normal operation after the vacuum started to continually stop
Just as the 2 year warrantee expired, the vacuum cleaner started to continuously stop. Bosch undertook a free service even though it was just outside the warrantee period. After service, it did run slightly better but still had the same problem i.e. continuously stopping (even when all filters were removed and it was pumping clean air).
Some hacking restored the suction: make some small holes in the mesh support that holds the foam filter, as accessed at the top of the unit. Experiments showed that the mesh under the foam was blocking air fl...Read more
ow. You can see this mesh in Figure 25d of the user manual ( circled in https://goo.gl/SVtqhn ). I made three 1cm-long cuts, one in each of the 3 sections. Note that this solution might not work for you, but it made our Runn'n vacuum suck as well as it ever had, and has now been working for over 4 months. The 4-star rating relates to the hacked vacuum cleaner.Similar opinion? Write a review on ieatwords.com.au!
rossyBurradoo
- Runn'n BGS4220AU
- Verified purchase
Same sensor problem - vacuum continually stopping
I actually knew of this third filter to clean and do it regularly - but for the past 10 months (8 months after warranty finished) I continually have the sensor light come on. Taking it to our local Bosch Service Centre tomorrow, but after reading all the previous reviews of this now discontinued model (I wonder why!), don't have any confidence that the sensor problem will be fixed.
After writing the above and reading many many more reviews, all agreeing that this model has/had a definite SENSOR FAULT, I don't think it is worth my while taki...Read more
ng it in to our local Bowral, Southern Highlands, Bosch repairer as I will have to pay $25 before they look at it, and now I KNOW that the sensor problem can't be fixed..... And when you initially ring the 1300 number that Bosch keep suggesting in their useless answers, you are talking to someone in ENGLAND!!! So off to purchase another vacuum cleaner, and of course it WON'T be Bosch, and also definitely not from our local Harvey Norman!! My last Electrolux from them also only lasted 3 years with limited use....and again they were not able to offer any after service help. Thank heavens this Bosch Runn'n model is no longer available for people to waste their money on..... Very disappointed in reading the wishy washy non-helpful replies from the Bosch people in Australia - amazing actually when they knew they had a faulty model but wouldnt admit to it.
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Expensive piece of crap.
I have the same vacuum as everybody else has with exactly the same problem. If you take all the filters out it still has the same problem, so definitely not a dirty filter problem. I have also completely stripped the machine down to just bits, definitely no blockage in the machine. I then reassembled it, same problem. Bosch don't want to know about it. Customer service has probably been told not to acknowledge there is a problem with this unit.
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Once you locate the 3 rd filter the cut off stops happening
I took mine back twice until someone showed me the third filter there are 2 finger holes near where the hose connects, open it up and you will see a cone shaped filter. Once you clean that, the vacuum works fine.
It’s badly described in the instruction book. Cleaning this filter fixes the problem
399
1 comment
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DO NOT BUY THIS USELESS VACUUM
This is the worse vacuum cleaner I have ever had. DO NOT WASTE YOUR MONEY ON IT. Obviously there is a problem if it is discontinued, but we have been left with a useless machine. The sensor light comes on even when filters are clean and no blockages. Spoke to the service department and all they did was email the instruction book to show where all the filters are.
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LeanneSingleton
Expensive waste of money
Sensor light keeps coming on, filter has been cleaned and no blockages, so there is no reason for it to be shutting down and not working. I have used it twice and now it doesn't work as sensor light comes on and it shuts down after about 60 seconds of use. I paid $399 for it so that works out to be a $200 cost per time I have used it. Wow Bosch are laughing all the way to the bank on this. So many more people have been ripped off too. Unacceptable Bosch. Do the correct thing and refund our money. Selling someone a faulty product for financial gain is called fraud!!!
1 comment
Bosch H.Bosch Home Appliances
Hi Leanne,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum.
We'd like to help you investigate, so could you please ... Read more
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Sienna Gonmi JoGreater Melbourne (Outer), VIC
- 2 reviews
It was an awful vacuum cleaner.
We bought it at harvy norman at the price $388 a year ago. And, it broke down after about 6months.
We took it to harvy norman, what they said was that we will need to pay for it if it is not fault vacuum itself, and the staff there also mentioned that most of time it is not fault vacuum itself. I hate bosch vacuum i would never buy anything from bosch!!!!!!!!!!!!!!!!!!!!
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Emily sSydney
Piece of Junk! Do not buy!
Worst machine ever - cannot perform sole task of a vacuum - to suck up dust and dirt. I have a small 2 bed apartment and yet it gets clogged each use! I need to clean the filter halfway through every single clean. There is a clear design fault. Also the power cord it's so sensitive and winds itself up at the slightest pull so effectively unplugs itself from the socket multiple times each use. Do not buy this vacuum. I am furious that I got sold this machine by a pushy sales person at Harvey Norman. And I see it has now been discontinued. I miss my Miele!
1 comment
Bosch H.Bosch Home Appliances
Hi Emily S, Thanks for your review. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.
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SamGeraldton
Warning- no suction, DO NOT BUY
Quiet yes, and you can change the volumne - that's the only function which works on this poorly made appliance. It won't pick up anything from carpet, & it turns itself off well before the bagless container fills, and any stray hair will bind quickly to the filter & IT shuts OFF.
- I've know been given the "Run around" by Bosch who now want me to foot the bill for "an assessment" which THEY requested, although the product had been recalled!?!?
Now 3months later (after persisting far too long with this useless product), I'll be writing an...Read more
email of complaint letter Lastly DO NOT deal with them on the phone - email everything to avoid the hassle and the. Deal with the retailer, regardless of my warranty - I'll take this to AUst consumer affairs if it's not resolved shortly. Unbelievable - I want my hard earned $320.00 back Bosch - you're lucky I haven't returned my dishwasher as well... (Oooh didn't I hear that 2003-13 made dishwasher became a fire safety hazard...? How about you actually make ur products like in the past, instead of manufacturing in China )Similar opinion? Write a review on ieatwords.com.au!
Barbara BPerth
Bosch Runn'n
I agree with all the bad reviews written about the Bosch Runn'n. I purchased it to replace a Phillips Jewel which was old and not working particularly well. I now use the Phillips Jewel instead of the Bosch Runn'n as it is impossible to vacuum a room never mind a house with the Bosch without continually stopping, cleaning filters etc etc.
2 comments
Bosch H.Bosch Home Appliances
Hi Barbara B, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum. We'd like to help you investigate, so could you please... Read more
contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.I rang this number only to be advised that I was probably not cleaning the filters properly.
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CopperSydney, NSW
- 3 reviews
- 1 like
Blinking red light & crashing expectations
Well, I have nothing new to add here but couldn't stop from sharing similar experience of having expected a high quality product that turned out to be as dud as it gets. I am surprised that a company of Bosch's repute hasn't recalled the product and/or shared a way to fix the issue.
On some of the more tech savvy forums read it is an issue of faulty thermal switch caused by the filter around the motor. And here we are cleaning up the filters after every use.
Can't use it on my 1-bedder carpeted unit without the light going off 5-6 times.
1 comment
Bosch H.Bosch Home Appliances
Hi Copper, Thanks for your review. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.
Similar opinion? Write a review on ieatwords.com.au!
So frustrating
I bought this thinking I would spend the money and buy a decent vacuum cleaner. It has been nothing but frustrating, it keeps turning off because of the sensor, it happens every couple of minutes. I have regularly washed the filter, and replaced the other one only to have the problem continuing. The problem has been doing it continuously since I purchased the vacuum cleaner. The store I bought it from refuses to cover anything under warranty, so I don't think I will ever look at a Bosch product ever again.
1 comment
Bosch H.Bosch Home Appliances
Hi Jan, Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum. We'd like to help you investigate, so could you please cont... Read more
act us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
Worst vacuum I've ever owned - don't waste your money !
I think I am just repeating what everyone else has said. I had a Bissell that lasted years and then also got talked into buying this one from Harvey Norman. Should have trusted my instinct and bought another Bissell but the sales lady raved and raved about this one. Plus it was more expensive so I stupidly presumed I was getting a superior product. Not in the slightest. Worst vacuum I've owned in all my years. The stupid red light is on constantly. I am ready to throw it in the bin and go and buy a trusty Bissell
1 comment
Bosch H.Bosch Home Appliances
Hi TTTT, Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum. We'd like to help you investigate, so could you please con... Read more
tact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
sophiemelbourne
- 2 reviews
- 1 like
- Runn'n BGS4220AU
- Verified purchase
The most unreliable Bosch vacuum cleaner.
I had the similar experience with this most unreliable vacuum cleaner stopping after less than 1 minute of usage. Got it to the repairs at Brighton Coffee machine service, the only authorised Bosch service centre which is unsatisfactory in their customer service kept delaying until I complained to Bosch. I would do the routine clean, out dust from every compartment and washing the sponge and drying it. And it still did not make a difference. I now tried it again to vacuum the carpet now that its school holidays. And I'm having the same trouble...Read more
. Checked product review and discovered it's been discontinued. I tried ringing Bosch this morning. Office closed. It is unsatisfactory and unprofessional on part of Bosch to keep to directing me to their repairs knowing well there are many similar complaints from customers. It is just not good enough!! Please see evidence of my video recording of 20 minute vacuum using the model BGS4220AU/03 on my you tube link https://www.youtube.com/watch?v=315Y6DD4D0g&feature=youtu.be From my continuous recording of vacuuming, the vacuum cleaner stops first time after 1 minute, stops 2nd time after total of 7 minutes and after cleaning out the dust, stops third time after total of 14 minutes, stops 4th time after total of 15, lost suction and after cleaning dust out, stops 5th time after total of 17 minutes, stops 6th time after total of 18 minutes and tried cleaning again but no dust to remove, lost suction, stops 7th time after 20 minutes. Appreciate if Bosch can address this evidence of a faulty cleaner. I've asked for a second opinion from another Bosch agent which Bosch has recommended. My vacuum cleaner has just been sent to the second agent for opinion. I've also shown the second agent this video.Similar opinion? Write a review on ieatwords.com.au!
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MichaelCanberra
This vacuum cleaner is a JOKE
This vacuum cleaner worked really well for 6 months, then just started going to low suction after about a minutes use. I live in a 3 bedroom apartment so it doesnt get heavy duty use. I took it into Domayne who gave it to a service agent. I was then sent a service number, but here nothing for 4 weeks. When I followed them up I was advised I needed to get new filters. I advised that was rubbish as I had since read reviews that indicated everybody had the same issue. 4 weeks later - still haven't heard back. I WANT A REFUND
May 9th 2017 Up...Read more
date: Bosch response BOSCH RESPONSE TO COMPLAINT Thank you for your patients (sic - although maybe appropriate) the service agent has come back to us with their findings. Cone filter Completely Blocked HEPA Filter Blocked Needs replacing. Have ordered new one for customer Tested fine – has not cut out after a service. MY RESPONSE1 comment
Bosch H.Bosch Home Appliances
Hi Michael,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum
We'd like to help you investigate, so could you please ... Read more
Similar opinion? Write a review on ieatwords.com.au!
Leigh M
- 2 reviews
- 1 like
Terrible!
I purchased this vacuum cleaner after the assistant at Harvey Norman strongly recommended it. It worked fine to begin with but after six months it lost its suction and also started stopping in the middle of a clean. I'm extremely disappointed with the product, especially given the price point of $350.
1 comment
Bosch H.Bosch Home Appliances
Hi Leigh M,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum.
We'd like to help you investigate, so could you please... Read more
Similar opinion? Write a review on ieatwords.com.au!
Not worth the money
Ever since we have purchased this vacuum we were lucky to vacuum the house once without the filter blocking. Now the filters have to be completely cleaned with water every time we use it. Very frustrating . I tried to purchase a full set of filters to have a back up, but to know avail. Buy with caution. We too were talked into getting this at Harvey Norman, and my husband worked there at the time selling white goods. There were many to pick from and we trusted their opinion, big mistake. Better to do your own research, even it you work there.
1 comment
Bosch H.Bosch Home Appliances
Hi LeanneN, Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum. We'd like to help you investigate, so could you please ... Read more
contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
LauraDarwin
DO NOT BUY THIS VACUUM CLEANER
Honestly, a vacuum cleaner has one function, to suck up dust. What sort of vacuum cleaner shuts itself off when it has decided it has sucked up too much dust?! WHO SIGNED OFF ON THAT FUNCTION?! I have rang Harvey Norman and Bosch and neither were helpful at all. They just told me I needed to buy new filters. For a $400 vacuum cleaner, i don't appreciate having to buy a $50 filter every year.
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SroccPrahran
Gahhhhh
This Bosch Runn'n (can't see the model number) was AMAZING for the first few months, we were beaming at just how great it was.... NOW the sensor light goes off and the vacuum stops working not just every time we use it but multiple times in one use. We have a very small 3 bedroom Victorian house and despite cleaning the filters and whole inside of the vacuum each use the sensor still keeps going off, in turn stopping the vacuum from working. This is so frustrating especially since we paid around $800 for it! Gahhhhh this vacuum cleaning is terrible! I just want a replacement that works!
1 comment
Bosch H.Bosch Home Appliances
Hi SROCC,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum.... Read more
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
jeanwuasked
I already sent the vacuum cleaner BGS4220au/03 to repair twice during last two years. Today the vaccumn has no suction and the noise is like the sound of boiled water. I checked the filter and cleaned the two filter. It is still like that, the same problem..What's wrong with it?
1 answer
Bosch H.Bosch Home Appliances
Hi Jeanwu,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum.
If we can be of any assistance to you, please feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia.
ameyas7asked
Its quite frustrating that the Sensor Control Light goes on every few seconds even though none of the filters are blocked. Recently, I noticed that the secret sponge based filter that sits under the plastic panel on the side has a tear on it. i suspect this is issue triggering frequent sensor control light. Is there a way to replace this filter?
Also the chord retractor mechanism seems to be broken in just about 2 yrs. of usage.
2 answers
This particular bosch vacuum cleaner has a manufacturing fault with the sensor light continually coming on for no apparent reason. Mine starting playing up and sensor issues and being unable to use the vacuum cleaner any longer than 1 minute before it shut itself down, this happened from just the second time I used the appliance since purchasing it.
Borch should of recalled this model from sale but they didn't and as a result many people ended up paying big money for a faulty product.
i noticed that one of the filter (sponge based filter under the lid) was bit torned. i tried to chase customer care. the filter costs $1 odd but postage is $30 odd as its shipped from their warehouse in victoria somewhere so i just gave up dont want to spend any more money on already aged product with less reliability. sigh. i thought bosch was a good brand with good customer service in general.
BillyGoatasked
Hi There.
We own a Bosch GS40 2000W (BGS4200GB/02).
We are getting all the usual problems as stated by many other people - red sensor light keeps coming on no matter how often you clean all the filers?
That is a shame because when the vacuum cleaner actually works it is very good and has really good suction.
Obviously there is some sort of design problem here which Bosch are reluctant to admit.
Is there a conversion kit or anything I can do myself to cure this problem - I'm thinking here in terms of a replacement sensor etc. as I am reluctant to spend yet more money on this vacuum as it stands.
Thanks Very Much................Billy.
1 answer
Bosch H.Bosch Home Appliances
Hi Billy Goat,
Thanks for your question regarding your Bosch BGS4220AU Vacuum Cleaner.
Please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
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Bosch H.Bosch Home Appliances
Hi Colin Frost,
If you have any future queries, please feel free to call us on 1300 369 744. Regards, Bosch Home Australia.Thanks for your review. We appreciate the feedback about your Bosch BGS4220AU Vacuum.
Thanks for sharing your tip for other consumers regarding the location of the filters. ... Read more