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Bosch SMS50M22AU / SMS50M28AU Questions & Answers
SMS50M28AU (Stainless Steel), SMS50M22AU (White)25 questions from our users
Simon L.asked
May I ask what are the sizes of the front panel to be installed separately?
1 answer
Bosch H.Bosch Home Appliances
Hi Simon L.
Thanks for the question regarding your Bosch SMS50M28AU Dishwasher.
Please contact us on 1300 369 744.
Regards, Bosch Home Australia
Zana I.asked
What is the price and where can you buy it?
1 answer
Bosch H.Bosch Home Appliances
Hi Zana, Thanks for the question regarding the Bosch SMS50M22AU & SMS50M28AU. Please refer to the Bosch Home Australia website https://www.bosch-home.com.au/shop
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Sophieasked
Please can you send me clear, simple instruction on how to change to half load wash ? So, i can use it more frequently. I have a look in the manual booklet numerous times, instruction not clear (either that I am a dumb old housewife!) Thank you.
1 answer
Bosch H.Bosch Home Appliances
Hi Sophie, Thanks for the question regarding your Bosch dishwasher. You can set the half load wash by holding down the last button on your right hand side until the half load symbol appears (in the user manual it's button number 5).If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Mandaasked
Have to rinse all the dishes thoroughly, otherwise have to re wash. A very strong plastic smell after finish.
Still under warranty, can the problem be fixed ?
1 answer
Bosch H.Bosch Home Appliances
Hi Manda,
Thanks for your question.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Carinaasked
My dishwasher is displaying h:10 & h:07 if I try to press any button CL is displayed. I have attempted to remove child lock by holding start button, without effect. Any ideas?
1 answer
Bosch H.Bosch Home Appliances
Hi Carina,
Thanks for the question regarding your dishwasher.
h:01-h:24 displays the time delay, this delays the start of the cycle for x amount of hours. To remove time delay follow the instruction for *timer programming* on page 21 of the appliance user manual.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.
JohnWasked
I have a Bosch SMS50M22AU dishwasher a couple of months old that comes up with error 19. Can you advise please?
3 answers
Bosch H.Bosch Home Appliances
Hi JohnW,
Thanks for your question regarding your Bosch dishwasher.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Hi John,
I'm not sure what the error code means but I did find this info that might be helpful? Best of luck.
https://bosch-dishwasher-errors.com/bosch-dishwasher-e19-error-code/
Cheers,
George
Thank you George. Very helpful
John
Peter Hasked
We have had our dishwasher for approximately 2 years now, purchased brand new and never had an issue until now. It keeps stopping and showing "check water light, then E14. Our water pressure is great, there are no obstructions at the impellor inside the machine and it will pump the water out of the bottom if I restart it, then same all over again. We bought the dishwasher because we thought it was a good brand and have recommended to others. We are not in a position to pay big money for repair, can you please suggest our options?
Thank you
Pete
2 answers
Bosch H.Bosch Home Appliances
Hi Peter H,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch SMS50M22AU Dishwasher.
We'd like to help you investigate, so could you please send us an email at [email protected], listing the problems you are having and quoting BSH1502 in the subject line.
Regards, Bosch Home Australia.
We cannot thank Bosch enough for their positive response and organising the repair of our Dishwasher. I certainly intend to keep recommending them to anyone looking to buy a quality product with an after sales service second to none. Again, thank you!!
Aquariusasked
My dishwasher is new. The instruction manual doesn't quite match up to the display panel on my dishwasher. As the half load wash was the feature I purchased it for, I would like to know how I can tell if it's on? The button doesn't light up or stay on during wash cycle
1 answer
When you turn on and select the mode you wish you then press start. The panel stops flashing then you close the door and the wash starts.
Dijamkasked
Hello all,
I understand this model of bosch dishwasher is a free standing type. However, can this model still be installed as a built-in type?
If not then is there any scope of it being kept above a front-loading washing machine?
I'm asking these questions because space is a constraint in our kitchen.
My question also applies to sms50m22au model. Thanks
Williams SAasked
We've had our bosche 28au for about 5 or 6 yrs now. It has started turning off and on independantly during any wash cycle. Could this be the control board needing to be replaced? It doesnt display an error code and can continue to turn on and off the whole day. Thanks in advance.
2 answers
Dear William,
It sounds like the electrics could be a problem, but I am not a tradie so it might be worth having one take a look. But that costs a lot of money that could well be put towards a new dishwasher! Your Bosch has definitely not lasted the distance, just like mine. Good luck!
Ops, question entered under wrong model. Mine is the sms63m08au/28 and ive discovered that my fault is a common issue and often bosch have paid for the repair which could have cost between $500-$800. I'll be calling to see if they will help me also.
So if you have a fault consider calling them for great customer service!
Jonasked
Does this model include a half load feature (to only wash the top or the bottom rack's dishes)?
1 answer
Bosch H.Bosch Home Appliances
Hi Jon, Thanks for your question regarding the Bosch SMS50M28AU Dishwasher. This model does have a half load option. If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.
Pamasked
Why does the powder drawer in my Bosch Serie 6 often not open?
2 answers
Bosch H.Bosch Home Appliances
Hi Pam,
Thanks for your question regarding your Bosch SMS50M22AU / SMS50M28AU Dishwasher.
We'd recommend checking that there's nothing stopping the detergent drawer from opening, the tablet will fall into what looks like a handle at the front of the top basket.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Hi - I am not using the tablet, I am using powder. Could that be the problem?
Thanks
Jillasked
I am looking at Bosch SMS50M22AU or Miele G4203 SCActive. I am concerned about the manufacture of Bosch. Everyone says watch out for manufactured in Turkey, make sure it's Germany. This one appears to be manufactured in Spain. Any opinion on Spanish made Bosch dishwashers please?
4 answers
Bosch H.Bosch Home Appliances
Hi Jill,
Thanks for your question regarding the Bosch SMS50M22AU Dishwasher.
Our products are manufactured in various factories in Europe under strict German guidelines and management.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Hi Jill,
So far I don't see any problem with my Bosch dishwasher. It's quite it's clean. I'm happy with everything.
I was thinking of getting a Miele before I purchased Bosch. I heard my friends and other people's feedbacks and I decided to buy Bosch. Bosch gives you a reasonable price with a good quality. Saving $ from your pocket.
Wish this helps!
Regards,
Esther
Bosch's user
Hi Jill, most of this model is manufactured in Spain or Turkey just have a look at the sticker on the side of the door before you purchase this will give you the country of origin.If its Turkey forget it and look at another Bosch model
Sueasked
Does SMS50M28AU model allow connection of hot water inlet to the dishwasher? I bought this from appliance online with the spec that this works with hot or cold water connection, but after installing it, there are no A:00 -A:01 option in the setup program.
2 answers
Bosch H.Bosch Home Appliances
Hi Sue,
Thanks for your question regarding your Bosch SMS50M28AU Dishwasher.
The appliance can only be connected to a tap that produces water at a maximum of 60 degrees Celsius.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Hey Bosch. It would be really useful if you actually answered Sue's question. The manual states that the machine display will show A:00 however following the instructions A:00 is not displayed. Can you please post the correct instructions. Thanks David
Jooleyasked
Hi, I'm interested in buying the SMS50M28AU and I want to see the warranty details before I buy but can't find anything online. I rang the customer service number and the English woman was not at all helpful. Also I want to know about the dishwasher salt - what type of salt is it? what is it's use? The customer service person said it was to stop rust - how can that be when salt causes rust? Where can I read the 2 year warranty? Is there a 10 year anti-corrosive warranty? I wish to read that as well? Is there also a 10 year warranty on the Eco Silence drive? I've seen it mentioned on some models but not all.
1 answer
Bosch H.Bosch Home Appliances
Hi Jooley,
Thanks for your question regarding the Bosch SMS50M28AU dishwasher.
The salt dispensers in all of our dishwashers are disconnected for Australian models as the drinking water in Australia is not hard enough to require this function. The salt is designed to soften the water running from the tap into the appliance to prevent damaged to the appliance overtime, this is for countries with hardened water.
You can read the conditions of the manufacturing warranty here: http://www.bosch-home.com.au/warranty.html
You can read about the 10 year internal rust warranty on dishwashers here: http://www.bosch-home.com.au/customer-service/bosch-features-a-z/dishwashers.html?feature=Stainless steel interior tub~236903#Stainless steel interior tub
In regards to the Eco Silence drive for dishwashers the warranty for this is covered within the standard 2 year warranty, it is the eco silence drive on washing machines that has a 10 year warranty.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Wafaaasked
Why does the dishwasher sweat when not operating and has a bad smell? I just had it 2 days ago
1 answer
BoschHomeAUBosch Home Appliances
Hi Wafaa,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch dishwasher.
We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 to discuss further.
Regards, BoschHomeAu
loaderasked
My SMS40M12AU is being replaced under warranty having developed an irreparable fault. Can anyone please confirm: does the SMS50M22AU child lock actually prevent the child from turning the dishwasher off, because the SMS40M12AU did not? Thanks in advance!
1 answer
BoschHomeAUBosch Home Appliances
Hi Loader,
Thanks for your question regarding your Bosch SMS50M22AU Dishwasher.
The digital child lock stops the program being changed or terminated however it does not stop the appliance being turned off, this is for safety reasons as the plug is not generally accessible to you.
If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
John Sasked
Had this dishwasher for around 6 months and we are generally very happy. It is quiet, washes well and dries. We use the shorter cycles so wash time is OK. ....but there is a problem with stacking the dishes. Dishes fall into each other when stacked. The tunes done seem to support and separates dishes and bowls. Didn't have this problem with our old ASKO....and we only have a common or garden dinner set...no strange shapes. Does anyone else have this problem or can someone suggest a fix?
2 answers
Sorry, I don't know how my post ended up for this Dishwasher.
The Model I had is the Bosh SMS53E02AU.
BoschHomeAUBosch Home Appliances
Hi John S,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch SMS50M22AU / SMS50M28AU Dishwasher.
We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
Johnasked
Does this model have a plastic tub or a stainless steel tub?
4 answers
I have the 28AU model which has the stainless steel interior - I chose this for this reason. There is a cheaper model that has a plastic interior, it might be the 22AU version.
Stainless steel
Looks like stainless, but I think it's plastic. Don't let that deter you.
JACasked
Hi. My husband and I have just purchased a new BOSCH dishwasher SMS50M22AU.
In the manual it states that after raising the top basket to ensure that it is the same height on both sides, otherwise the appliance door cannot be closed and the upper spray arm will not be connected to the water circuit.
However, in the model that has just been delivered to our house the door to the dishwasher will only close when it is either at the bottom level or if only one side or the other has been raised. If both sides are raised to the same level it won't close.
Should I been concerned?
1 answer
BoschHomeAUBosch Home Appliances
Hi JAC,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch SMS50M22AU Dishwasher.
We'd like to help you investigate, so could you please call our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
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