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Bosch Home Appliances BGS5SL66AU (Relaxx‘x ProSilence, Metallic Blue)
Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Fiona J
- 2 reviews
Keeps Stopping to Sensor Clean
Right from first use the Sensor Clean function keeps turning on after a couple of minutes. Tried clearing, cleanin filters etc. No change. And so it goes... Vaccum. Stop. Turn off and on. Repeat 50 times. Sent in for repairs nearly 2 months ago. Still waiting....
Purchased in May 2021 at Harvey Norman Retail Stores - Appliances for $450.00.
1 comment
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michelleSouth West, WA
- 10 reviews
- BGS5SL66AU (Relaxx‘x ProSilence, Metallic Blue)
- Verified purchase
Terrible product
This vacuum cleaner was a replacement of a previous bagless Bosch vacuum which was brilliant. It is supposed to be heavy duty and comes with a large vacuum hose, however this wore out and had holes in it within a couple of weeks just from normal wear. The suction of the vacuum is also effected by the large hose. It doesn't work well even on most powerful setting. It is also noisy for a silent vacuum. I prefer my older model which had room for appliances (the extra heads and nozzles) in the machine and a smaller hose. The cord also winds up when I'm vacuuming which is very annoying. It comes with a self cleaning function which is also annoying as it constantly turns itself off. I can't wait for it to die so I can buy a new one.
1 comment
Bosch H.Bosch Home Appliances
Hi Michelle,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your vacuum and can appreciate your disappointment.
We'd like to help you investig... Read more
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Weak suction power after 6 months usage
Mine vacumm Bosch Relaxx'x Prosilence 68 was working very well for 6 months then all of a sudden, it lost suction power.
Say, it was able to pick up a golf ball now it suck 8o% less power.
When open the lid and turn it on, I found the motor is still sucking well, it only loss power at the end of the pipe.
Anyone can help?
Never buy this brand again. Cost a fortune and not working properly is what I can say.
1 comment
Bosch H.Bosch Home Appliances
Hi Liz,
Thanks for your review. we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS5SL66AU Vacuum Cleaner and can appreciate your frustration.
Please contact... Read more
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Find out how Bosch Home Appliances BGS5SL66AU (Relaxx‘x ProSilence, Metallic Blue) compares to other Barrel Vacuum Cleaners
Know better, choose better.
Vacuum GuyBrisbane
Issue with device but help from BOSCH
We bought the device as it had convinced us in store, quiet and amazing suction!
We had it for less than a year until it started to self clean every few seconds and then stopped completely. We contacted Bosch and had to drop it off at a repair contractor which is letting Bosch down! It took them almost 2 months to replace the motor and main board, this unfortunately did not resolve the issue, contacted Bosch again and went back to the same contractor. Another month went past and I contacted the contractor which was annoyed about me asking them...Read more
1 comment
Bosch H.Bosch Home Appliances
Hi Vacuum Guy,
Thanks for your review. We really appreciate the positive feedback about your Bosch BGS5SL66AU Vacuum, we're glad to hear that everything worked out in the end.
If you have any future ... Read more
Similar opinion? Write a review on ieatwords.com.au!
FitzySydney
- 6 reviews
- 5 likes
So quiet
This vacuum is so quiet you can vacuum when people are asleep, don't let that fool you this thing sucks up the dirt well. I have a dog and it gets most of the hair. The filter system is so easy to use and keep it clean and working well.
1 comment
Bosch H.Bosch Home Appliances
Hi Fitzy,
Thanks for your review. We really appreciate the positive feedback about your Bosch BGS5SL66AU Vacuum, we're glad to hear that the appliance is serving you well.
If you have any future qu... Read more
Similar opinion? Write a review on ieatwords.com.au!
HYKMelbourne
- 3 reviews
Nice and quite
Like the name says it is very quite. When you compare next to a dyson, you can barely hear it. Downside is for a big home it is not easy dragging the vaccume machine around. Turbo head wasnt available for this model. Would be good to have a compatible one.
1 comment
Bosch H.Bosch Home Appliances
Hi HYK,
Thanks for your review. We appreciate the feedback about your Bosch BGS5SL66AU Vacuum.
If you have any future queries, please feel free to call us on 1300 369 744.
Regards, Bosch Home Australia.
Similar opinion? Write a review on ieatwords.com.au!
Dave
- 5 reviews
- 3 likes
This vacuum is really quiet without sacrificing suction (it's also really good on power)
The suction seems about as good as Dyson's I've used.
It's exceptionally quiet and really good on power - we're off grid and my partner HATE's the sound of vacuums, so we really didn't think we'd be able to find something that would suit both of us, turns out this vacuum suits us perfectly.
On the lowest setting it uses only 250W with a very gentle start up, which means we can easily run it at night when our house is running off of batteries. On the lowest setting it's still got enough suction for daily vacuuming (around the kids end of t...Read more
he table where food gets thrown everywhere after dinner). It also is actually quiet enough to use with kids asleep in the same room! The build quality doesn't seem amazing, but it's not quite bad enough that I felt it needed to be marked down to 4 stars. The self cleaning function seems like a bit of a gimmick, it does help a bit, but I still tend to clean up the main filter with an air compressor regularly to keep the suction working well.1 comment
Bosch H.Bosch Home Appliances
Hi Dave, Thanks for your review. We really appreciate the positive feedback about your Bosch BGS5SL66AU Vacuum, we're glad to hear that you're enjoying the appliance. If you have any future queries, p... Read more
lease feel free to call us on 1300 369 744. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
BobbieMelbourne
- 5 reviews
- BGS5SL66AU (Relaxx‘x ProSilence, Metallic Blue)
- Verified purchase
Bosch Vacuum cleaner
With two dogs that shed, shed and then shed some more my house is constantly covered in short dog hairs. This bosch vacuum cleaner picks up everything on any surface. It has a plethora of attachments, it has a number of settings and actually, looks quite futuristic. It's very good at scaring the dogs, so I know it's got great vacuum suction. One criticism is that the bags are not reusable. Non-reusable bags means you're spending about 25$ on a couple of bags every so often. Other than that it's a great vacuum. The four year replacement warranty is a must also.
1 comment
Bosch H.Bosch Home Appliances
Hi Bobbie, Thanks for your review. We appreciate the positive feedback about your Bosch BGS5SL66AU Vacuum, we're glad to hear that you're enjoying the appliance. If you have any future queries, please... Read more
feel free to call us on 1300 369 744. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
Egg with legs.Nowra
- 2 reviews
The best yet
The dialup suction is great for different surfaces, carpets, tiles and small mats. The machine is so quiet the only sound is the hissing of air being sucked into the adjustable head. The hose is rather large and inflexible, a little difficult to use in small areas and tight corners.
To empty the dust receptacle is fast, simple and easy, only takes a couple of minutes.
A great vacuum, wish we'd had it sooner.
1 comment
Bosch H.Bosch Home Appliances
Hi Eggs with legs., Thanks for your review. We appreciate the positive feedback about your Bosch BGS5SL66AU Vacuum, we're glad to hear that you're enjoying the appliance. If you have any future querie... Read more
s, please feel free to call us on 1300 369 744. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
Find out how Bosch Home Appliances BGS5SL66AU (Relaxx‘x ProSilence, Metallic Blue) compares to other Barrel Vacuum Cleaners
Know better, choose better.
Great suction for about 1 minute then it goes into self cleaning mode. Takes forever to vacuum a flo
Carpet and vinyl floors. The stupid auto cleaner sensor keeps cutting every minute so you have to stop till it's finished this self cleaning process. Such a time wasting vacuum as it takes so long to clean a floor. A $50 Kmart vacuum is better than this bosh vacuum. Very disappointing from bosh, I used to buy all bosh appliances before but now I need to check as Bosh has lost creditably with me.
1 comment
Bosch H.Bosch Home Appliances
Hi MiG,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS5SL66AU Vacuum and can appreciate your concerns.
The self cleaner functio... Read more
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Rob FHawarden Canterbury NZ
- 2 reviews
Very quiet and powerful suction
Impressive suction on carpets. Easy to empty. Good rewind of flex. Performance on hard floors was good. I liked the ability to vary the degree of suction. Lives up to its promise of being quiet. I use the vacuum cleaner to vacuum all the fitted carpets in living room hall and three bedrooms. Tiled floors in both bathrooms are well cleaned by the vacuum.
2 comments
Bosch H.Bosch Home Appliances
Hi Rob F, Thanks for your review. We appreciate the positive feedback about your Bosch BGS5SL66AU Vacuum, we're glad to hear that you're enjoying the appliance. If you have any future queries, please ... Read more
feel free to call us on 1300 369 744. Regards, Bosch Home Australia.It had a Best Buy review in the U.K. Consumer magazine Which.
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Jillian JonesHobart. Tasmania
- 2 reviews
PERFECT - Highly recommend
Perfect, so quiet, I can vacuum around the sleeping pets. Can adjust the suction power as well. BEST EVER. Better than Dyson could ever be. Give it a go, you will not regret it. Wish I had done it years ago instead of all the cheaper vacuum cleaners that stop within a year.
2 comments
Bosch H.Bosch Home Appliances
Hi Jillian, Thanks for your review. We appreciate the positive feedback about your Bosch BGS5SL66AU Vacuum, we're glad to hear that you’re enjoying the appliance. If you have any future queries, pleas... Read more
e feel free to call us on 1300 369 744. Regards, Bosch Home Australia.I most certainly will contact you as I accidently tossed out the wrong attachments, I thought they were to the old blown up one!!! I did email for details on how to purchase more, but, never heard back through the Internet site. Many thanks. :-)
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A fabulous vacuum!!
I had a previous model, the Bosch Roxx'x. It was a fabulous vacuum and didn't miss a beat for four years. Used almost everyday (three kids under three), great suction and easy to empty and clean. Just recently the sensor started playing up, it would stop and self clean every 15 seconds but it was still within the additional Product Care warranty I had purchased, so it's been assessed and immediately replaced. Very happy! Very happy to have the same vacuum again too! Although, I've noticed a couple of things I don't love on the new model. The...Read more
attachments were previously stored inside a little compartment but are now clipped onto the handle and annoyingly, come flying off every three seconds and the carry handle has been moved from the top to the front which, with it being a pretty heavy unit, makes it ten times harder to pack up and carry back to it's home when it's finished. These things aside, still a brilliant vacuum and would definitely recommend!1 comment
Bosch H.Bosch Home Appliances
Hi Tan,
Thanks for your review. We appreciate your positive feedback about your Bosch BGS5SL66AU Vacuum Cleaner.... Read more
If you have any future queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 to discuss further. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
Tina
- 2 reviews
- 1 like
Do not waste your Money
Hi Guys, since we have had a baby. My partner and I purchased the Bosch vacuum as per sales reps commendation from Harvey norman. Please don't be fooled by the large canister on the vacuum as the Max line is only a fraction. upon opening the vacuum the dust particles fly everywhere and you have to re vacuum just to clean up the machines emptying process. HEPA filter on this is the biggest under statement as after a few uses could literally smell the dust not the mention the dust particles that fly in the air. Please don't waste your money do your research. I will be on Gumtree next week
1 comment
BoschHomeAUBosch Home Appliances
Hi Tina,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS5SL66AU Vacuum Cleaner.... Read more
We realise that you're looking to part ways with the vacuum cleaner, however if we can be of any assistance to you, please do not hesitate to contact our After Sales Support team on 1300 369 744. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
Better than my Dyson !
After having a Dyson vacuum that blew 3 motors in 9 years wanted to steer clear and try something different. So far very happy with my Bosch, very quiet (whole neighborhood used to know when I vacuumed with my Dyson ), glides easily over tiles, great suction and relatively easy to clean but downside it is a bit heavy and cord retracts itself sometimes but overall extremely satisfied and hopefully will give me less stress than my Dyson did.
1 comment
BoschHomeAUBosch Home Appliances
Hi Shae,
Thanks for your review. We appreciate your positive feedback about your Bosch BGS5SL66AU Vacuum Cleaner and we're glad to hear that the appliance is serving you well.... Read more
If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
Find out how Bosch Home Appliances BGS5SL66AU (Relaxx‘x ProSilence, Metallic Blue) compares to other Barrel Vacuum Cleaners
Know better, choose better.
Bella2022AU
- 3 reviews
Very happy two years on
We've had this machine for nearly two years now. It replaced a Dyson that suddenly died. We have been very happy with almost everything. It is amazingly quiet apart from the rattly self-cleaning function. But you only have to use that feature occasionally. It is not light, so take that into account if you need to take it up and down stairs. It is not always easy to manoeuvre around fiddly spaces. The cord retractor sometimes has a mind of its own. Emptying is best done outside. But all in all, I'd recommend it.
1 comment
BoschHomeAUBosch Home Appliances
Hi Bella2022,
Thanks for your review. We appreciate your positive feedback about your Bosch BGS5SL66AU Vacuum Cleaner.... Read more
If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
monieinkSpringwood
- 3 reviews
Very happy but cord too short
This machine is great for suction and very quiet
The one thing I thought I wouldnt need to check is the cord length-wish I did....>>>its very short or retracts too easy :(
My house is mostly wooden floors and a large area, 3 children who make alot of mess constantly, so I can be using the vac twice a day
Maybe Bosch can send me a extension cord to have permantly plugged in
1 comment
BoschHomeAUBosch Home Appliances
Hi Monieink,
Thanks for your review. We appreciate your positive feedback about your Bosch BGS5SL66AU Vacuum Cleaner.... Read more
Thank you for sharing your feedback in regards to the power cord we will pass on your feedback to further improve our appliances in the future. If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
may
- 3 reviews
- 5 likes
Terrible
I have tried to preserve with the pain this vac causes and it is just impossible. Bosch refuse to help as "there isn't anything wrong with the machine". I am in so much pain using this thing that the thought of doing this chore has become monumental. I will have to purchase a cordless just for the every day stuff as I cannot use the bosch daily. I will be keeping track of how this vac is physically effecting me as bosch has made it quite clear they don't care. Please think twice before you buy this very expensive vac you can do better.
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Chad79Wollongong
- BGS5SL66AU (Relaxx‘x ProSilence, Metallic Blue)
- Verified purchase
Not happy
Silent vacuum cleaner but that's it. Hose is too thick, the retracting power lead is a pain and it can not be used on carpet. You have to really drag vacuum over carpet as the wheels are too small and cannot roll, even on a tiled floor it is not the best. We have only used it twice and that is it for that vacuum it is on gumtree now for $450 we paid $633 from Harvey Normans, what a waste of money. I feel so rip off.
Disappointed with this purchase as I really love the upright zoo portable vacuum stick cleaner.
Thanks Bosch.
1 comment
BoschHomeAUBosch Home Appliances
Hi Chad79,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS5SL66AU Vacuum Cleaner and can appreciate your disappointment.... Read more
If we can be of any assistance to you in future, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
NormoJurien Bay
- 8 reviews
- 3 likes
Bosch Relaxx'x ProSilence
Fantastic machine. Works well, easy to clean, good range of attachments. BUT it is very heavy and difficult to manouvre. I would rate this vac at four stars. Its wieght lets it down.
2 comments
BoschHomeAUBosch Home Appliances
Hi Normo,
Thanks for your review. We appreciate your positive feedback about your Bosch BGS5SL66AU Vacuum Cleaner.... Read more
We will pass on your feedback to our design team to further improve both the design and performance of our appliances. If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuIt is now 2018.....The Vac is still going, Normo
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Questions & Answers
Ricky Masked
I pulled the hepa filter out of my Relaxx to give it a clean but now can't work out how to refit it? Unfortunately the manual isn't much help. Even a photo of a fitted one would be helpful
Audra Rasked
Hi our Bosch relax is continually self cleaning then turns off even after filter has been cleaned An washed what could be the problem plz?
2 answers
Bosch H.Bosch Home Appliances
Hi Audra R, Thanks for your question. We're sorry to hear that you're having issues with your Bosch BGS5SL66AU Vacuum. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.
Call customer service and get a new filter. When you wash the filter make sure you wash just the external part, no soap or detergent, no brushing dirt off. It takes more than 24h to dry. I have one
Kimasked
I got something stuck in the top part of the vacuum and can't get it out is there a way to take off the black piece to grab it?
1 answer
Bosch H.Bosch Home Appliances
Hi Kim, Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS5SL66AU Vacuum. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.
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Bosch H.Bosch Home Appliances
Hi Fiona J, We're so sorry to hear about your service experience with your vacuum. We'd like to look into further for you. If you could please email us at [email protected] quoting BSH5413 in ... Read more
the subject line along with any other job reference numbers you may have. Our team will investigate further for you and be in touch. Regards Bosch Home Australia.