Amazing! Always receive the rebate in only a few days. So efficient! Staff are always so helpful too. Have not had a single issue as of yet. I recommend Bow Wow to EVERYONE

It feels like a big expense, but it is so great when you are dealing with a loved pet, suddenly falling ill, and you have reassurance that you will not be immediately up for a huge fee

Good value and highly responsive service for claims
I swapped insurers in January on advice from my daughter - very glad I did as my previous insurer was negative when it came to claiming

I’ve been with bow wow meow for 2 years. Best investment I made. Claim process is so easy and so quick to get the money back. It is easy to use the portal online and when I contacted staff it was so quick and professional when I got a response back. Highly recommend!

We compared many products and chose Bow Wow Meow for many reasons. Very easy to navigate around the website and choose the Insurance that we were happiest with. Our Vet lodges the claim for us and in no time it is back in our bank account. Just knowing that our dog is covered, is great peace of mind. no excess, high annual limit, dental covered. At 6 months we had desexing and hernia op covered a month later luxating patella surgery, all covered. Could not be happier. I see some bad reviews but often this is because people have not read the PDS.. or compared apples with apples..when getting a policy.

My experience to date with Bow Wow Meow has been fantastic. Cosmo has been very sick for a few years now with kidney disease and they have been very helpful in assisting me with the claim process. Thank you!

So happy with our policies, simple to make claims that are processed very quickly with regular updates. We are just coming up for 2 years and could not be happier

Really bad customer service, i never even claimed at all, wanted them to stop changing my selected direct debit day and wanted to know why premium had gone up.. Replied yes to a call back, with text i received asking if i wanted a call. First after several days of trying to contact them, i get a smart aleck email, then just a generic email after i had to cancel from my bank. Anyway, i found same policy alot cheaper elsewhere but if they cared enough to call me and correct the random direct debit issue, i would have been none the wiser.. Will also never recommend them.