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Reviews

4.0

88 reviews
5
(35)
4
(34)
3
(8)
2
(2)
1
(9)
  • Value for Money
    3.7 (21)
  • Transparency
    3.4 (17)
  • Customer Service
    3.6 (22)
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Reviewer Photos & Videos

Pricing

published

Set ok not familiar with using this system prefer talking to a person it is a bit of wait and see ok



Insurance claim madeNo

Very competitively

published

Budget are a great competitive insurance company give them a go, great value for money .
Thanks budget for a great policy

Insurance claim madeNo

Excellent phone service

published

Fast and excellent service
Operator listened to my requirements and was able to answer my questions very well. I was pleased with your service.



Insurance claim madeNo
Landlord Insurance

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great value and service

published

Great value we were paying double elsewhere..and the service on the phone was excellent excellent thanks for your help Grace

Insurance claim madeNo
Trish

Trish

  • 2 reviews

Seems a good value policy!

published

I was pleased with the ease of use when quoting a policy, hopefully we can continue as I have more to be insure for over time.

Insurance claim madeNo

Value for money

published

Rated several insurers.burget gave me all I need for less.very important when insurance so high and am on a budget

Insurance claim madeNo

Loyalty doesn’t always pay

published

Purchased one policy. Happy.
Quote for a different property.
Twice the price.
Went with Woolworths instead.
Half the price of budget.
Go figure.

Insurance claim madeNo
Hussy

HussySydney

  • 2 reviews
  • Verified customer

Insufficient malicious damage and default rent cover

published
Insurance claim madeYes

Lowest price landlord insurance I could find

published

Budget Direct premium was 50% less than the insurance company I was previously with for over 10 years. They couldn’t get close to Budget Direct. I could have saved over $5K in those 20 years.

Insurance claim madeNo
Landlord Insurance

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Russell V

Russell VMelbourne

  • 6 reviews

So far, so good.

published

Haven't had to use the policy so I can only rate the purchase process, which was good. Simple process to follow and had good feedback of information at the end of the process.

Insurance claim madeNo

Quick, user friendly - competitive price

published

One of the quickest policies I have ever purchased - competitive price - online site was easy to follow - additional options easy to understand and comprehension - happy to recommend

Insurance claim madeNo
PIP

PIP

  • 2 reviews

Peace of mind

published

After reading the policy there were a few things that we needed clarification on. Which they were able to answer and help us understand more clearly they were extremely courteous at all times.

Insurance claim madeNo
Tony F

Tony F

  • 6 reviews
  • 7 likes

Investment Property Insurance

published

The pricing is 20% higher than CommInsure even though CommInsure has a superior cover. The quote was taken online and I would never recommend them for landlord Insurance as it is not worth it.

Insurance claim madeNo

EASY TO ARRANGE COVERAGE

published

Existing insurance with another company went up by twenty percent in one year and Budget Direct was very competitive and easy to arrange. Consultant was very thorough and knowledgeable and made it easy.

Insurance claim madeNo

Convenient purchase

published

Being my first purchase through Budget Direct has been a successful experience to this stage. The attendant who handled my purchase was extremely knowledgeable and helped me through the purchase process which made my purchase a successful experience and would recommend you to other prospective customers.

Insurance claim madeNo
Landlord Insurance

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Timbo

TimboHervey Bay

  • 8 reviews

Eventually agreed to claim. Good outcome!

published

After stating they wouldn't honour the claim for water damage to kitchen cupboards they did a back flip to pay for whole kitchen, benchers and flooring when challenged. This is apparently common to their business.

Insurance claim madeYes

Great valve for money

published

First time using Budget Direct, compared prices with other insurance companies I have been using and found Budget Direct so much better value for the same cover. Easy to use online application form.

Insurance claim madeNo
Deborah

DeborahPerth, Western Australia

  • 2 reviews

Fantastic easy to arrange insurance.

published

My last minute call to Budget Direct was quickly and efficiently dealt with. The result was low cost, perfectly suitable insurance that satisfied all parties. Many very grateful thanks for the helpful assistance.

Insurance claim madeNo

Not enough information

published

I don't know I didn't get a policy sent to me so I don't know what I'm covered for I didn't have any trouble on the phone setting it up.i need more information please

Insurance claim madeNo

Great service appropriate cover efficient service

published

New Customer to Budget Direct, great customer service made process simple and easy to understand, will recommend to others. We will assess other policies and consider a change! Thank you for all of your help!

Insurance claim madeNo
See all Budget Direct Landlord Insurance reviews

Questions & Answers

Maree E.

Maree E.asked

I have a new insurance olive 11752821801 50 Ella street Adamstown. It is a one insurance, what I thought I was getting was landlord insurance on this policy. What to do.

1 answer
Budget Direct
Budget DirectBudget Direct

Hi Maree. Thanks for reaching out. Please feel free to email us at [email protected] and we will be happy to look into this for you. We look forward to hearing from you soon. Regards, Budget Direct

Jade K.

Jade K.asked

What is the rate of claims approvals vs claims rejections?

No answers
Robyn

Robynasked

Do you cover homes in Home Hill

No answers

Get an answer from our members and Budget Direct representatives

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