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Reviews

4.0

88 reviews
5
(35)
4
(34)
3
(8)
2
(2)
1
(9)
  • Value for Money
    3.7 (21)
  • Transparency
    3.4 (17)
  • Customer Service
    3.6 (22)
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Reviewer Photos & Videos

Done roaming

Done roamingWide Bay-Burnett, QLD

  • 2 reviews

Good value

published

Have 2 policies, very easy to set up. Staff extremely helpful, and efficient, explaining policies, what you need to claim for, etc. Also seem to be good price at this stage, haven’t made any claims yet though!!!



Transparency
Customer Service
Value for Money
Claim MadeNo
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Robert Marshall

Robert MarshallSydney, NSW

Sales staff chap treated me like family and set up my needs.

published

Policy was the best value around and with the assistance from the easy phone conversation it was set up in no time. Would recommend budget to anyone
that's after a landlord policy. Thanks budget. Roymarshall

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

We are not charging you an excess but we will not pay you any money as it is less than the excess???

published
Claim MadeYes
Claim Resolution Time3+ months
Claim DateJanuary 2022
Claim ApprovedNo
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Danny

Dannysydney

  • 2 reviews

Absolutely disgusting legal scam

published
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time3+ months
Claim DateDecember 2018
Claim ApprovedNo
Sally P

Sally PTasmania

  • 3 reviews

Great price no frills policy

published

Really liked being able to only pay for what we want, add ons available. Great price. I did read full documents before purchasing and was happy as it covered what we needed

Customer Service
Value for Money
Claim MadeNo
Paul

PaulSouth East Queensland, QLD

Landlord insurance

published

Good value offered good protection for many items of loss.
Website easy to use.
Cheapest of the major landlord insurance groups but provided excellent coverage.
Will definitely use them again if they remain competitive

Customer Service
Value for Money
Claim MadeNo
L plater

L platerGreater Melbourne (Inner), VIC

  • 2 reviews
  • 3 likes

Go to Insurer

published

Found it easy and quick to do . We have about 5 policies with Budget and they are our go to .
Prices are typically competitive and staff are helpful and courteous.

Claim MadeNo

Simple to set up

published

Haven't made a claim but the quote was easy to get and the price was great.
Last insurer (coles) were difficult to deal with and took forever to settle a simple claim.

Customer Service
Value for Money
Claim MadeNo
Helen W

Helen WCanberra 2600, ACT

Very happy with product

published

Excellent value compared to previous insurer. Was surprised at the cost of the insurance had to do it twice to get the same price. Am very happy with the quote

Customer Service
Value for Money
Claim MadeNo
Landlord Insurance

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Can't comment until and if there is a claim.

published

I found it to be quite easy to set up the policy online and the policy seemed to be good value.

Insurance claim madeNo
Fjg

Fjg

  • 2 reviews

Value for money

published

Good value. Easy to get a quote and purchase the policy. I felt confident with the process.
I would highly recommend Budget Direct.

Insurance claim madeNo
Gino D R

Gino D RWide Bay-Burnett, QLD

  • 2 reviews

Excellent insurance and price

published

The policy was everything I needed, the person on the phone explained the policy in great detail and a fantastic price too, saved over $700!! A big thumbs up to budget direct

Insurance claim madeNo

Perfect insurance coverage

published

I found it simple to setup and the language used was easy to understand. The site was also very user friendly to navigate.

Insurance claim madeNo
Robyn

RobynHadspen

Good online site

published

The policy was easy to set up and appears to be good value. The price was very competitive and reasonable.

Insurance claim madeNo

Very happy with Budget Direct!

published

I have not made a claim.....however setting up the policy and getting it all organised was easy! I am very pleased with the service received, explanation of the terms and conditions etc and would recommend. At this stage I am thinking of moving all my insurances over once they become due as I found this company very easy to deal with.

Insurance claim madeNo
Landlord Insurance

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Quick n easy

published

Yes . I think it was good value. And it was quick n quite easy to set up. Thank you.

Insurance claim madeNo

land lord insurance

published

it was easy to set up but we did find it a bit confusing as to what it did cover and didn't cover

Insurance claim madeNo
Mark

Mark

  • 2 reviews

Cost effective house insurance

published

Good value, easy to set up, no issues so far. No claims yet, early days. First time with Budget Direct

Insurance claim madeNo
Geoff

GeoffMetropolitan Adelaide, SA

  • 5 reviews

strange procedures

published
Insurance claim madeNo

Great job saved me over $300

published

This policy saved me over $300 thanks budget direct its a very good Web site and is very easy to use

Insurance claim madeNo
See all Budget Direct Landlord Insurance reviews

Questions & Answers

Maree E.

Maree E.asked

I have a new insurance olive 11752821801 50 Ella street Adamstown. It is a one insurance, what I thought I was getting was landlord insurance on this policy. What to do.

1 answer
Budget Direct
Budget DirectBudget Direct

Hi Maree. Thanks for reaching out. Please feel free to email us at [email protected] and we will be happy to look into this for you. We look forward to hearing from you soon. Regards, Budget Direct

Jade K.

Jade K.asked

What is the rate of claims approvals vs claims rejections?

No answers
Robyn

Robynasked

Do you cover homes in Home Hill

No answers

Get an answer from our members and Budget Direct representatives

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