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Valerie RoyPerth, WA
- Verified customer
Great and Fast Service
I forgot to order a math textbook. I sent in another order few days prior to the start of school and it was received very promptly just in time. Thank you!
1 comment
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Fast service
Great service and delivery - my only complaint is that each student's orders attract a delivery fee and you can't bundle your delivery fee even if multiple orders (ordered on the same date) are being sent to the same address.
1 comment
Campion E.Campion Education
Hi Rebecca, I can certainly understand that it is frustrating to pay packing and delivery for multiple student's orders, and we will take this into consideration when looking to make process improveme... Read more
nts for the future. Thank you for taking the time to write a review and for providing your feedback.
Similar opinion? Write a review on ieatwords.com.au!
KimGreater Melbourne (Outer), VIC
Great service
Great service and quick delivery. I ordered a couple of items for my child beginning year 11 this year in January and they arrived still before he was due to start school.
1 comment
Campion E.Campion Education
Hi Kim, it is great to hear you received your items so quickly and before your son was due to start school. We hope we have been able to make your life a little bit easier in the lead up to back-to-school. Thank you very much for your review.
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Great response and speedy delivery
Even though I was late with my order - we have recieved everything before the kids need to go back to school. Would be great to be able to combine postage !!
1 comment
Campion E.Campion Education
Hi MSC, we are so pleased that you have received everything you needed for your children before school starts. Thank you for your feedback regarding combining postage, we will take this into considera... Read more
tion for future developments. Thank you for taking the time to post your review.Similar opinion? Write a review on ieatwords.com.au!
Prompt delivery
Ordered books one week before the start of school and didn't expect to get them it time. Books were delivered (to a rural location) within five working days. Great Service.
1 comment
Campion E.Campion Education
Hi Louie, it's so great to hear that we were able to get your books to you so quickly and before school started. We really appreciate your review and are happy that we have been able to make your life... Read more
just a little bit easier as you head into back-to-school. Thank you.Similar opinion? Write a review on ieatwords.com.au!
EvangelineSydney, NSW
Campion are wonderful for mums
Easy, timely, no fuss, life saver at the end of holidays to press button, go and be organised in one area of life! I know they are located in Artarmon so if I get time I can easily just drive in and park and pick anything else up I need but online is the best.
1 comment
Campion E.Campion Education
Hi Evangeline, thank you very much for your review. It is great to hear that you found our online service so easy and fast, and we were able to help simplify the process of getting your children ready... Read more
for back-to-school. We are happy to help! Thank you.Similar opinion? Write a review on ieatwords.com.au!
Very impressed!
This was the first time I have been using Campion Education and was user friendly and quite easy. The service at the shop was equally good and I was in and out within 10-15 min.
1 comment
Campion E.Campion Education
Hi Esmeralda, we are so pleased to hear that your first experience with us went so well, and you found our online ordering and retail service centre experience easy and quick. Thank you very much for your kind review.
Similar opinion? Write a review on ieatwords.com.au!
Brijesh
- 2 reviews
Campion is a Champion
Since I ordered my children’s books a little late I wad very worried that I wont get it in time however the purchase was very easy and had a prompt delivery. Highly recommend!
1 comment
Campion E.Campion Education
Thank you Brijesh! We are so happy to hear you had such a great experience with us and we were able to help reduce your stress, and make sure your children were ready for back-to-school. We really appreciate your review.
Similar opinion? Write a review on ieatwords.com.au!
Enrique SGreater Melbourne (Outer), VIC
- 4 reviews
No complaints here...
My first attempt at ordering online for two sets of high school stationery and texts. Everything accounted for. Delivery time, perfect, given a public holiday was smack in the middle.
1 comment
Campion E.Campion Education
Hi Enrique S, it is so great to hear you received your order in full and on time, ready for back-to-school. Thank you very much for taking the time to post your review.
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not tellingyouGreater Melbourne (Metropolitan), VIC
the order has not been received
the order has still not been received - false tracking number - well past the date - the order has not been delivered - school is back - have contacted customer service - n not very good is it?
1 comment
Campion E.Campion Education
Hi not tellingyou, I'm sorry to hear you have not received your order and you are unable to see where it is located via the tracking feature. We take our customer service very seriously, so I will sen... Read more
d you a private message to gain some further details about your order so that we can look into this for you and rectify the issue. Thank you.Similar opinion? Write a review on ieatwords.com.au!
Very good
I feel like this is a very good app that makes it easier for parents to organise our kids accessories for school saves a lot of time and ground work
1 comment
Campion E.Campion Education
Hi Steve D. thank you very much for your feedback, we are very happy to hear you found our online ordering system so easy and we were able to save you time in getting ready for back-to-school. Thanks again.
Similar opinion? Write a review on ieatwords.com.au!
Quick turnaround to recieve goods however Unfortunately was missing a small item
Left placing our order until late but had great turnaround time. Missing a pencil in our order. A little disappointed it wasn't double checked. Previously has been a good experience with campion though
1 comment
Campion E.Campion Education
Hi Smithfam, I'm terribly sorry to hear you were missing an item in your order, We'd like to rectify this as soon as we can, so I will message you privately to obtain some more details about your orde... Read more
r and the missing item. Thank you for letting us know.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Disappointing
File ($17:95) broken rings because text books packed inside file. Maths text book ($88.95) cover damaged by broken file rings. Multiple calls to Campion. Cut off after 16 minutes on hold. On hold again for 15 mins. Told 2 days ago I would be refunded cost of file "right now". 2 days later and no refund on credit card. Will have to call again. Very disappointing.
1 comment
Campion E.Campion Education
Hi MJW, I'm so sorry to hear that your items were not packed securely and were broken when you received them, and that you still have not received a refund as promised. This is not up to our usual sta... Read more
ndard and we would like to see what we can do to fix this for you as quickly as we can, so I will send you a private message to get a few more details about your order. Thank you for letting us know.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Campion Education
This is brilliant!!
Using Campion to place our text book orders was awesome!! It was easy to order and was a veery quick delivery!! This made life easy with no stress at the beginning of the school year!!
1 comment
Campion E.Campion Education
Hi Emma Devlin, it is so great to hear that we were able to make your life just that little bit easier during back-to-school. We are so pleased that you received your delivery so quickly, thank you for taking the time to post your review.
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PaigeGreater Melbourne (Metropolitan), VIC
Order online to avoid the queues
Waiting in parcel collection line for over 40mins. 1 person serving as opposed to 4 serving in self serve. Absolutely bad management of situation. So much for ordering online for easy and fast pick up.
1 comment
Campion E.Campion Education
Hi Paige, I am very sorry to hear you had to wait 40 minutes to pick up your Click and Collect order. Unfortunately the week before school starts is our busiest week of the year, with large numbers of... Read more
customers coming in to get their back-to-school supplies. We do our very best to have as many staff as we can serving customers as quickly as they can, however, unfortunately there can be wait times. I can certainly understand your frustration. We will take your feedback about having more staff on the collection line on board for future improvements with our Click and Collect service. Thank you.Similar opinion? Write a review on ieatwords.com.au!
ParentGreater Melbourne (Outer), VIC
101% GREAT SERVICE
Happy with the turnaround time, ordered books Friday afternoon before long weekend Australia day and ready for pickup Tuesday. Quick and easy online, no hassle to line up or find myself, staff are great!
1 comment
Campion E.Campion Education
Hi Parent, we are so pleased to hear you felt our service level was above 100% - thank you! It is great that you found our online ordering easy and you didn't have to wait long to pick up your order. Thank you for posting your review.
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C ThomasSydney, NSW
Efficient service, used for many years.
My daughter had a subject change, requiring two books to be returned and a new order for an electronic resource for the new subject, it was no trouble dealing with Campion.
1 comment
Campion E.Campion Education
Hi C Thomas, it is fantastic to hear that although you had to return and exchange some of your products, you found it quick and easy to arrange with our customer service team. Thank you for your feedback and review.
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BillGreater Melbourne (Inner), VIC
Campion ordering
Happy with ordering turnaround and ability to have books delivered or to pick them up.
At the pick up location staff are incredibly busy serving customers but seem to handle it and process efficiently.
1 comment
Campion E.Campion Education
Hi Bill, we are so pleased to hear that you found our Click and Collect service so easy and efficient and you were able to pick up your products within your expected time frame. Thank you very much for your review.
Similar opinion? Write a review on ieatwords.com.au!
parentVictoria
Perfect place to get needed educational material
Easy to pick the needed educational resources for our children under one roof for all year levels. Quick to locate the materials due to the codes and easy to order online too.
1 comment
Campion E.Campion Education
Hi parent, thank you so much for your kind review. We are happy to hear you found our retail service centre well organised and you were able to locate everything you needed quickly and easily. Thank you.
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Caroline AllenGippsland, VIC
Quick and Easy Online Service and Delivery
Very happy with the fast turn around between ordering and delivering even with a public holiday in between. I would order online anytime knowing how quick and easy it is.
1 comment
Campion E.Campion Education
Hi Caroline, we are so pleased to hear that you liked our online ordering and home delivery option and you received your order so quickly. Thank you very much for your feedback and review.
Similar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Amanda Leeasked
I went to shop to buy my daughter’s booklist and I was told ‘levy’should be ordered through online. However, I came home and tried to order them but couldn’t.. what should I do? No more order through online????? And can’t buy at retail center or at school. Where should I buy them??
1 answer
Campion E.Campion Education
Hi Amanda, when you went in store the customer service staff were correct in telling you that you need to purchase a 'levy' item on your resource list as part of an online order. It is strange however that you were unable to complete an online order and I'd like to look into this further for you. I will send you a private message to gather further details about your situation. Thank you.
katara b.asked
Has anyone not received a book ordered? If so, how do you resolve the issue?
1 answer
Campion E.Campion Education
Hi katara b, our apologies that you have not received a book ordered. I will send you a private message to get some more information and hopefully we can resolve your issue for you. Alternatively, please call our Customer Service team on 1300 433 982 or email us at [email protected]. Thank you.
Lorraine Walkerasked
Would like to see what books you have in stock., and be able to just type in what I am looking for without having to purchase the book.
1 answer
Campion E.Campion Education
Hi Lorraine, thank you for your enquiry about purchasing from us. Unfortunately, we do not have a catalogue of products online available to the general public as we are generally a booklist service for schools, however, we are happy to assist and you can certainly give us a call on (02) 8905 8691. Thank you.
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Campion E.Campion Education
Hi Valerie Roy, we are so happy to have been able to assist you promptly with the forgotten book, and in time for the start of school. Thank you for taking the time to write us a review.