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Reviews

(269)
(62)
(27)
(28)
(117)
  • Product Quality
    4.6 (344)
  • Return Claim MadeYes (18) · No (360)
  • Customer Service
    4.3 (333)


Valerie Roy

Valerie RoyPerth, WA

  • Verified customer

Great and Fast Service

published

I forgot to order a math textbook. I sent in another order few days prior to the start of school and it was received very promptly just in time. Thank you!



Product Quality
Customer Service
Return Claim MadeNo
1 comment
Campion Education
Campion E.Campion Education

Hi Valerie Roy, we are so happy to have been able to assist you promptly with the forgotten book, and in time for the start of school. Thank you for taking the time to write us a review.


Fast service

published

Great service and delivery - my only complaint is that each student's orders attract a delivery fee and you can't bundle your delivery fee even if multiple orders (ordered on the same date) are being sent to the same address.

Product Quality
Customer Service
Return Claim MadeNo
Store Locationon-line
See all answers
1 comment
Campion Education
Campion E.Campion Education
Kim

KimGreater Melbourne (Outer), VIC

Great service

published

Great service and quick delivery. I ordered a couple of items for my child beginning year 11 this year in January and they arrived still before he was due to start school.

Return Claim MadeNo
Store LocationOnline
1 comment
Campion Education
Campion E.Campion Education

Hi Kim, it is great to hear you received your items so quickly and before your son was due to start school. We hope we have been able to make your life a little bit easier in the lead up to back-to-school. Thank you very much for your review.

Great response and speedy delivery

published

Even though I was late with my order - we have recieved everything before the kids need to go back to school. Would be great to be able to combine postage !!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
See all answers
1 comment
Campion Education
Campion E.Campion Education

Prompt delivery

published

Ordered books one week before the start of school and didn't expect to get them it time. Books were delivered (to a rural location) within five working days. Great Service.

Product Quality
Customer Service
1 comment
Campion Education
Campion E.Campion Education

Evangeline

EvangelineSydney, NSW

Campion are wonderful for mums

published

Easy, timely, no fuss, life saver at the end of holidays to press button, go and be organised in one area of life! I know they are located in Artarmon so if I get time I can easily just drive in and park and pick anything else up I need but online is the best.

Product Quality
Customer Service
Return Claim MadeNo
Store Locationartarmon
See all answers
1 comment
Campion Education
Campion E.Campion Education

Very impressed!

published

This was the first time I have been using Campion Education and was user friendly and quite easy. The service at the shop was equally good and I was in and out within 10-15 min.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationYes, I visited it recently.
See all answers
1 comment
Campion Education
Campion E.Campion Education

Hi Esmeralda, we are so pleased to hear that your first experience with us went so well, and you found our online ordering and retail service centre experience easy and quick. Thank you very much for your kind review.


Brijesh

Brijesh

  • 2 reviews

Campion is a Champion

published

Since I ordered my children’s books a little late I wad very worried that I wont get it in time however the purchase was very easy and had a prompt delivery. Highly recommend!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSalisbury
See all answers
1 comment
Campion Education
Campion E.Campion Education

Thank you Brijesh! We are so happy to hear you had such a great experience with us and we were able to help reduce your stress, and make sure your children were ready for back-to-school. We really appreciate your review.

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Enrique S

Enrique SGreater Melbourne (Outer), VIC

  • 4 reviews

No complaints here...

published

My first attempt at ordering online for two sets of high school stationery and texts. Everything accounted for. Delivery time, perfect, given a public holiday was smack in the middle.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Campion Education
Campion E.Campion Education

Hi Enrique S, it is so great to hear you received your order in full and on time, ready for back-to-school. Thank you very much for taking the time to post your review.

not tellingyou

not tellingyouGreater Melbourne (Metropolitan), VIC

the order has not been received

published

the order has still not been received - false tracking number - well past the date - the order has not been delivered - school is back - have contacted customer service - n not very good is it?

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Campion Education
Campion E.Campion Education

Very good

published

I feel like this is a very good app that makes it easier for parents to organise our kids accessories for school saves a lot of time and ground work

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOffice works
See all answers
1 comment
Campion Education
Campion E.Campion Education

Hi Steve D. thank you very much for your feedback, we are very happy to hear you found our online ordering system so easy and we were able to save you time in getting ready for back-to-school. Thanks again.


Quick turnaround to recieve goods however Unfortunately was missing a small item

published

Left placing our order until late but had great turnaround time. Missing a pencil in our order. A little disappointed it wasn't double checked. Previously has been a good experience with campion though

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBerwick
See all answers
1 comment
Campion Education
Campion E.Campion Education

  • Verified customer

Disappointing

published

File ($17:95) broken rings because text books packed inside file. Maths text book ($88.95) cover damaged by broken file rings. Multiple calls to Campion. Cut off after 16 minutes on hold. On hold again for 15 mins. Told 2 days ago I would be refunded cost of file "right now". 2 days later and no refund on credit card. Will have to call again. Very disappointing.

Product Quality
Customer Service
Store LocationOnline store
1 comment
Campion Education
Campion E.Campion Education

Review collected in partnership with Campion Education


This is brilliant!!

published

Using Campion to place our text book orders was awesome!! It was easy to order and was a veery quick delivery!! This made life easy with no stress at the beginning of the school year!!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOn line
See all answers
1 comment
Campion Education
Campion E.Campion Education

Hi Emma Devlin, it is so great to hear that we were able to make your life just that little bit easier during back-to-school. We are so pleased that you received your delivery so quickly, thank you for taking the time to post your review.

Paige

PaigeGreater Melbourne (Metropolitan), VIC

Order online to avoid the queues

published

Waiting in parcel collection line for over 40mins. 1 person serving as opposed to 4 serving in self serve. Absolutely bad management of situation. So much for ordering online for easy and fast pick up.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationNunawading
See all answers
1 comment
Campion Education
Campion E.Campion Education
Parent

ParentGreater Melbourne (Outer), VIC

101% GREAT SERVICE

published

Happy with the turnaround time, ordered books Friday afternoon before long weekend Australia day and ready for pickup Tuesday. Quick and easy online, no hassle to line up or find myself, staff are great!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPascoe Vale Road
See all answers
1 comment
Campion Education
Campion E.Campion Education

Hi Parent, we are so pleased to hear you felt our service level was above 100% - thank you! It is great that you found our online ordering easy and you didn't have to wait long to pick up your order. Thank you for posting your review.


C Thomas

C ThomasSydney, NSW

Efficient service, used for many years.

published

My daughter had a subject change, requiring two books to be returned and a new order for an electronic resource for the new subject, it was no trouble dealing with Campion.

Product Quality
Customer Service
Return Claim MadeYes
Store LocationArtarmon
See all answers
1 comment
Campion Education
Campion E.Campion Education

Hi C Thomas, it is fantastic to hear that although you had to return and exchange some of your products, you found it quick and easy to arrange with our customer service team. Thank you for your feedback and review.


Bill

BillGreater Melbourne (Inner), VIC

Campion ordering

published

Happy with ordering turnaround and ability to have books delivered or to pick them up.
At the pick up location staff are incredibly busy serving customers but seem to handle it and process efficiently.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Campion Education
Campion E.Campion Education

Hi Bill, we are so pleased to hear that you found our Click and Collect service so easy and efficient and you were able to pick up your products within your expected time frame. Thank you very much for your review.


parent

parentVictoria

Perfect place to get needed educational material

published

Easy to pick the needed educational resources for our children under one roof for all year levels. Quick to locate the materials due to the codes and easy to order online too.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCampion Moorrabbin
See all answers
1 comment
Campion Education
Campion E.Campion Education

Hi parent, thank you so much for your kind review. We are happy to hear you found our retail service centre well organised and you were able to locate everything you needed quickly and easily. Thank you.


Caroline Allen

Caroline AllenGippsland, VIC

Quick and Easy Online Service and Delivery

published

Very happy with the fast turn around between ordering and delivering even with a public holiday in between. I would order online anytime knowing how quick and easy it is.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBerwick
See all answers
1 comment
Campion Education
Campion E.Campion Education

Hi Caroline, we are so pleased to hear that you liked our online ordering and home delivery option and you received your order so quickly. Thank you very much for your feedback and review.


Page 1 of 26

Questions & Answers

Amanda Lee

Amanda Leeasked

I went to shop to buy my daughter’s booklist and I was told ‘levy’should be ordered through online. However, I came home and tried to order them but couldn’t.. what should I do? No more order through online????? And can’t buy at retail center or at school. Where should I buy them??

1 answer
Campion Education
Campion E.Campion Education

Hi Amanda, when you went in store the customer service staff were correct in telling you that you need to purchase a 'levy' item on your resource list as part of an online order. It is strange however that you were unable to complete an online order and I'd like to look into this further for you. I will send you a private message to gather further details about your situation. Thank you.


katara b.

katara b.asked

Has anyone not received a book ordered? If so, how do you resolve the issue?

1 answer
Campion Education
Campion E.Campion Education

Hi katara b, our apologies that you have not received a book ordered. I will send you a private message to get some more information and hopefully we can resolve your issue for you. Alternatively, please call our Customer Service team on 1300 433 982 or email us at [email protected]. Thank you.


Lorraine Walker

Lorraine Walkerasked

Would like to see what books you have in stock., and be able to just type in what I am looking for without having to purchase the book.

1 answer
Campion Education
Campion E.Campion Education

Hi Lorraine, thank you for your enquiry about purchasing from us. Unfortunately, we do not have a catalogue of products online available to the general public as we are generally a booklist service for schools, however, we are happy to assist and you can certainly give us a call on (02) 8905 8691. Thank you.


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