Everything went according to plan with the drop off and pick up and out car had been rented out on 2 of the 3 days. We will be leaving our car with Carhood for 2 months in June.
Best wishes to Carhood.

Car was used in a responsible manner, kept in an under cover area and returned clean. There was speed ticket issued, but it was handled and paid straight away as soon as i notified Carhood.

We left our car with Carhood for the month of August in 2018. It was rented out several times and clocked up a few thousand km's. We got the email saying they owed us around $300. That was in August 2018, its now February 2022. We have spoken to and emailed Jules (customer service) and he has advised it was escalated to Management, its been over two months, nothing...

I'd be interested in joining this class action, seems like these clowns need to be wrangled.

Also, why do you only reply to good reviews?

I left my car for 7 weeks at Sydney Carhood depot but haven’t received my payment yet until now.Every time I call they say the same thing “will be accelerated and forwarded to the finance section “.This is really disgusting.

2 months after listing has ended and no payment. Also their guarantee of $250 is worthless, they don't honor it. Avoid at all costs. It will save you so much pain and trouble

the staff at location do their best.....but being paid monthly on time an issue ....today removed my 4 cars with this company....attitude of management aggressive and threatening....am awaiting today for final payment will hope all ok.....does anyone know if owner steve johnson from lower plenty vic. is the tennis player???

What else can I say, I left my car with them for three months. No payment had been received after almost 6 months.

We have no experience with hiring at this stage, but have shared our car for hire. It has been well taken care of and is so helpful to be taken where you need to go before a holiday. On return, a lovely clean car awaits to just drive away. Any profit from having loaned out the car is a wonderful bonus.

We haven't hired a car from Carhood as yet but several times we've shared our cars for hire! Everything has been great and to then come home and get an email telling you the little extra profit you've made with the hire puts a smile on your face and it may have paid for that night out on the town whilst away!

no payment after 8 weeks what is going on are you going out of business?
I need an answer. I need an answer and payment

May 14th 2022 Update: Non payment

I again am posting a review about not answering emails or phone calls ! Fibbing about payment date.
Last November I left my car twice!
Still no payment. Just as ACA REPORTED.

Like many others, I too have not been paid for the time my car has been rented out by Carhood.

I have written to them for months chasing up payment, but no meaningful reply. Instead I get a message from their claims department asking for me to pay for a litre of oil. Crazy.

PAY ME what you owe carhood!

This business whilst looks all create for the customers renting the car and getting their cars, us owners of the cars are getting absolutely ripped off as we never get paid on time! Carhood now owes me $1250 and no one ever picks up the support call line and if they did they cant do about it! All i get is i'll escalate this....what to the finance manager who is clearly sitting in the bahamas sipping on a pinacolada?

We’ve been leaving our car with them for over 6 months and can see online how often the car is rented out. However this company does not even pay the minimum guaranteed $250 per month. Emails go unanswered. They now owe us over $1200. This cannot be taken as anything other than a scam. Do not leave your car with them. I also wouldn’t rent from them either. If they can’t deliver their service to those who leave their car with them how can they for those who rent?

In overall, this is a good service.
I rent out my car. I was dropped at airport after driving my car to their garage.
My car was clean when I took it back. Full fuel.

One minus is customer service forgot to update my listing, I supposed to take my car back on a specific day, but it was rent out, so I had to come back the day after to take it.
Make sure to check your listing on their site if you are expecting a modification in date/time

Customer service was great.
Yes everything was handled well.
I ended up lending my car to others whilst I was overseas to see my parents. It met my requirements for sure for it saved my both leaving my car idol and saved heaps on airport car parking.

I am yet to receive ~$48 from car listing statement MELOWN7175, which is now almost 8 months overdue. This is unacceptable. Customer service said several times that this would be fixed, but it hasn't. I feel like I was ripped off.

I used your service twice, the first time was from the 19th September to 6th October, second time was 27th September to 12th December. For the first time, so far (17th December) I have not received my payment. I emailed to support department and also called service center many times, still not received any payment. I was told that toll fees would not charged from my account when people drove the toll way but I received toll fees' bill three times. I felt like I was cheated. Very sad.

If you are thinking of parking your car for free and getting a free car wash, then this is a good way.
Staff are good, nice office, free courtesy drop off to airport.

but if you are dreaming of making money for renting your car,....then forget about it.
I still haven't received my payment. and its been 3 months and I have been chasing them every other week.
They also didnt pay for the toll charges.
but its a nice concept if they can make profit and pay everyone who have listed their car.