??!

Reviews

4.5

10,549 reviews
5
(7,044)
4
(2,672)
3
(510)
2
(148)
1
(175)
  • Ease of Use
    4.3 (102)
  • Product Quality
    4.3 (264)
  • Return Claim MadeYes (4) · No (329)
  • Customer Service
    3.9 (92)
Previous
Next

Reviewer Photos & Videos

  • More
Rashid S.

Rashid S.Sydney, NSW

The Worst service, they are going down sooner than later

published
2 comments
Rashid S.
Rashid S.

Soon enough someone is gonna come up with a better marketing for real sellers and real buyers



Carsales.com.au
carsales c.Carsales.com.au
Dean

Dean

  • 13 reviews

Wasn't worth the cost of the listing

published

We received zero worthwhile enquiries from the Carsales.com.au listing despite realistic pricing. Much more response from utilising free sites like Gumtree and Facebook using the same price, photos and description. All forms of the listing were paused or deleted the same amount of times when we were not going to be around for a period of time. When you consider it costs a not insignificant amount just for a basic listing on Carsales.com.au it's hard to imagine we would use it again when there are free alternatives that give better outcomes.



Jane

JaneSouth East Queensland, QLD

  • 24 reviews

This site is a front for collecting personal data for marketing purposes. Won't answer queries

published
1 comment
Carsales.com.au
carsales c.Carsales.com.au
Online Vehicle Sales Sites

Find out how Carsales.com.au compares to other Online Vehicle Sales Sites

Know better, choose better.

Compare all
steven

stevenSouth East Queensland, QLD

  • 25 reviews

Suburb listing

published

I do not understand what is so hard about listing the suburb, it is waste of everybodys time if you cannot list the suburb. Had a look at a car at a dealer the other day and the price listed on car sales was different to what was presented at the dealership. Very disappointed in using car sales.

2 comments
Carsales.com.au
carsales c.Carsales.com.au
steven
steven
Arthur J

Arthur JGreater Melbourne (Inner), VIC

CarSales Hidden Charges

published

Sent some enquiries to dealers selling the type of car I wanted as I wanted to trade in my current one.
Was shocked to learn that each dealer I contacted was charged $45 for my enquiry.
Because CarSales doesnt list the exact suburb where the car is or tell you who the dealer is some of my enquiries were a waste of my time and their money.
CarSales enquiries to private sellers are free plus the private ads list the sellers name and location.
Im not a fan of car dealers but this sounds like a rip off to me.
I did end up with a car from a dealer - that I found on Gumtree...

1 comment
Carsales.com.au
carsales c.Carsales.com.au
Lisa

LisaDarling Downs, QLD

Rip off fees & no help with selling

published

Firstly I put my photos up & Carsales put blurring over the whole front of my car (not just the plate) then they did nothing to help me sell it. They add great price tags on other cars in the same category as mine, that are more expensive than mine, with more kms than mine yet I dont get a tag on my add which is actually the best value in its category & $1000-$4000 cheaper than the competition. I cant see the value for my $68 I spent on this add.

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Carsales gave me lots of low ball offers of sales people

published
1 comment
Carsales.com.au
carsales c.Carsales.com.au
Seller

SellerSydney, NSW

  • Verified customer

Not as good as it once found it.

published

I received no real enquiries other than online scammers and predatory auction yards despite sensible and realistic pricing. My previous experience selling on this platform several years ago was good. However, my thoughts now are that they may have lost their market share of the buyers to other free online selling platforms such as gumtree. I complained to their customer service and was told that I needed to spend additional funds to upgrade my listing as this was my only avenue to rectify the poor response to my ad. That is not helpful.

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Sold real quick!

published

Great result with the ute selling the next day after advertising.
Its been a few years since I last sold a car on Carsales and the site has definitely improved with various options on presentations and layout.
Cheers

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Thanks for the review Dean - Congratulations on your quick sale, this is what we love to hear! :)

Online Vehicle Sales Sites

Find out how Carsales.com.au compares to other Online Vehicle Sales Sites

Know better, choose better.

Compare all
Ian F.

Ian F.South East Queensland, QLD

  • 5 reviews

Sold my car through carsales.com.au

published

Listed my car on carsales.com.au, carsguide.com.au & Autotrader and Gumtree, but got all replies through carsales.com.au and none though the others. Used their messaging service exclusively and sold my car sucessfully after inspection . Was contacted by several dealer companies but they were only offering peanuts.

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Thanks for the review Ian! Congratulations on your sale :)

Sale of Toyota Hilux 2002 Dual cab

published

My first use of Car sales, and it was successful. Also, the experience was great, I will be happy to use in the future. I will recommend to all my friends.

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Thanks for the great review Max!

Gavin Best

Gavin BestGreater Melbourne (Outer), VIC

Successfully sold

published

At the start I had no real view as to what the vehicle should be priced at. My initial price was too high, and Carsales feedback resulted in an immediate price adjustment.. With very few early responses I progressively revised the price until I got a lot of interest. Then success. Thank you.

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Terrific Site To Use

published

Carsales.com.au is a terrific site for selling motor vehicles. This is the second vehicle I have sold on here in the last 12 months and the customer service from the carsales team is fantastic.
I would highly recommend to my family and friends to sell their cars on this site.

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Thanks for the feedback Ron!

2013 Suzuki Alto

published

We sold our Suzuki Alto via carssales.com,au It's an awesome platform for genuine car owners to sell or buy their cars. The service fee is completely justified. It is exiciting to experience and be in times such digital boom!!!

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Thanks for the review Shailesh - Congratulations on your sale!

Paddy E.

Paddy E.Gippsland, VIC

  • 2 reviews

Car selling

published

Carsales are a great service for us to sell things. They send out update which is important and the add can stay for years if it hadn't sold which is great. Keep on keeping on Carsales.Thank you

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Thanks Paddy! Great to hear we've been able to help you :)

Online Vehicle Sales Sites

Find out how Carsales.com.au compares to other Online Vehicle Sales Sites

Know better, choose better.

Compare all
John

JohnGreater Melbourne (Metropolitan), VIC

Easy way to sell a car

published

Easy to place the add. Within 10 mins I had my first call and he was the eventual buyer. Over the day I had 12 genuine buyers. Very pleased with the result. Sold the car hours after I placed the add.

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Thanks for the support John!

Tango

TangoPerth, WA

Great Car Sales Venue

published

Car Sales was a great venue on which to advertise my car. It was also very cost effective.
It was very effective at advertising the car and very easy to use.
I will use Car Sales again.

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Thanks Tango! Great to hear you found the site easy to use :)

Tahir

TahirSydney, NSW

A perfect and free experience with Carsales Thank You

published

I wanted to go to Overseas and did not want to pay the Rego which was due next month. Carsales sent me a lot of customers and finally my car was sold.

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Thanks Tahir! Great to hear :) Congratulations on the sale!

CLAYTON

CLAYTONSouth East Queensland, QLD

great site!

published

I put my car up for sale. this is a Great site, very user friendly. I Got great responses. sold my car in 2 days!!
I would most definitely recommend Carsales!

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Thanks for the review Clayton! Fantastic to hear you had such a quick sale :)

Rod S

Rod SHunter Region, NSW

  • 2 reviews

Would never go past this site to sell another car.

published

We purchased our replacement car through Carsales.com.au so decided use them to sell the old one. The car sold incredibly quickly and we had quite a few genuine enquiries. The website is very professional and easy to use, both transactions were incredibly smooth with no problems. I highly recommend this site.

1 comment
Carsales.com.au
carsales c.Carsales.com.au

Thanks for the support Rod! Congratulations on your quick sale!

Page 5 of 500
See all Carsales.com.au reviews

Questions & Answers

Adrian P.

Adrian P.asked

With cars that have been saved it will mark then as on hold in the list, but then upon clicking into the page it is listed as sold?
Just wanted to confirm which one is correct

No answers
Paul

Paulasked

Why have you changed the app now not allowing filters such as kms and transmission type? They were valuable

2 answers
Carsales.com.au
carsales c.Carsales.com.au

Hi Paul, thanks for your question. These filters are still available, but they have been moved. You will now find them under 'Engine'. If you have any other questions, you're welcome to call us on 13 72 53. Our Melbourne staff are available on 13 72 53, Mon-Fri 8:30am - 5:30pm, Sat 9am - 5:30pm or Sun 9am - 12:30PM and reopens at 2pm to 5:30pm . Thanks -Alex

Paul
Paul

Thanks

Andrew H.

Andrew H.asked

How many photos can be posted in standard ad and is editing included

4 answers
Raj
Raj

I am not sure, but I posted 6

Andrew H.
Andrew H.

Thanks For that can you also edit the comments

Carsales.com.au
carsales c.Carsales.com.au

Hi Andrew, you can add an unlimited number of pics to your ad. You can edit your ad whenever you like via the 'Manage Ad' page in your account. There is no charge for edits, however, rearranging pics can only be done on a desktop at the moment. If you have any further questions, our customer service team are available from 8:30am - 7pm, 7 days a week on 13 72 53. Best of luck with the sale!
(Thanks for helping out Raj!)

Get an answer from our members and Carsales.com.au representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.