Certified Tech Direct (page 4 of 5)
Quick and Fast
I placed my order on a Wednesday afternoon and received it on Thursday midday and my phone looks practically brand new!!!
- 2 reviews
Excellent company and excellent service
Purchased a refurbished iPhone at an extremely good price. Delivery time was faster than expected and also received a iPhone cover and portable Bluetooth speaker in the parcel which was not expected. An excellent company and would highly recommend
iPhone 11 Pro Max
So happy with my new iPhone, would definitely recommend buying from CTD! Very fast shipping, received my order the next morning :)
WOW AMAZING
Very happy ordered an iPad mini 2 for my son quick delivery and iPad is in awesome condition will definitely be buying again
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Fast service
Got two iPad minis and an iPhone last week. Next day service from interstate and the products are like new, very happy
- 3 reviews
Fast shipping great product
Received my Google Pixel 4 within 48hrs of ordering online. I purchased an 'excellent' condition refurbished phone for half the price of a brand new one. The phone is spotless and in perfect condition. Thank you for the service!
Poor experience
I have purchased 3 refurbished phones from Tech Direct, 2 of which experienced issues very shortly after the warranty period. I spent a further $200+ dollars on having each phone fixed by another phone repair company. In one case it was a poor battery in the other a faulty home button. When contacted for support I received no response from Tech Direct - will not buy from them again.
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First time I've purchased refurbished so far so good!
I clicked on a Facebook add for a refurbished iPhone. It's the first time I have purchased a refurbished product and it looked almost new with only a couple of minor marks. Came quick, thanks. I'll tell my friends.
- 3 reviews
Happy customer
Thank you for the next day delivery and great customer service.
We are extremely happy with our phones. We Will use your service again.
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Great service, product and quick delivery
I ordered a phone from Certified Tech Direct and received it the following day. I can't believe how quickly they sent it out. Customer service was very good, they answered all my questions.The phone is in excellent condition. I would definitely recommend Certified Tech Direct to my friends and family.
- Verified
Condition of Ipad pro not as described.
First the condition of the ipad pro 11inch 2018 space grey 64gb wifi and cellular was described as excellent at ebay (see their website on description of excellent), however when I received the ipad, it was the wrong colour, it was silver and it had dents scratches all over the ipad. So not even close to the excellent condition they described and not even the right color. Also sent with the wrong charging cable so I couldn’t charge it. I contacted them about the ipad and they got back quick and I decided to keep the ipad for a some compensation...
Read more which was only$45 and I asked them send a new charging cable as they only sent a lighting cable but the ipad pro 11inch has usbc. They sent right charging cable by express post l. I should of asked for better compensation but I only kept it as I urgently needed the ipad.AVOID! They don’t have a contact phone number for a reason. Bad business!
I returned the purchased mobile with Aust Post proof CTD received it. I’m still out of pocket approx $1000 & without a replacement mobile, despite 4 weeks of continual chasing. Shameful!
HI Kylie, Our sincere apologies. Please send us an email at [email protected] and we will resolve this for you.
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- Verified
16 days and still waiting
I ordered a phone on the 26th of July and my credit card was charged the next day. Here we are 16 days later and I have not received the phone. They don't have a number to call, do not answer emails in a timely fashion or at all. Very disappointing.
Hi Dean,
We are sincerely sorry to hear the delay. Can you please send us an email to [email protected] and we'll look at the status of your order. We try to respond to all enquiries within 24hrs. We are here to help.
Happy Customer
I must say I was very surprised, as the phone I was expecting was a phone in fair condition.
When I got it, perhaps the screen has a few minor scratches that you don't see when it is on, other than that it is in great condition.
So far everything seems to be working well, I only just got it so I hope it stays working well.
But I am very pleased so far.
excellent product
order arrived just as expected and quality and price are unbeatable 5 out of 5 ! would love to shop here in future. product description matches the actual condition and feels like new !
- 2 reviews
New iPhone 8 - Great service & prices
We bought an iPhone 8, ex-demo. It was in fantastic condition, very good price and arrived the next day. I can’t fault this store for quality, value or service and will certainly be a returning customer when I update my iPad very soon
- 3 reviews
- 3 likes
No phone no resolution
Ordered phone on the 22 Feb 2020. No phone has arrived. Have emailed many times and have been offered no resolution. Aust post have advised phone never arrived to depot? Still awaiting a response and just bouncing back emails between Kogan. ridiculous.
Very happy with my iPhone X
I bought an iPhone X from Certified Tech Direct and was very happy with the fast shipping and excellent condition of the phone. The website was very easy to navigate. I have recommended this site to my family and friends.
- 3 reviews
- 2 likes
Terrible experience don't buy from them
Terrible experience and service so far. Advertised a excellent condition Samsun S9.. didn't come even though they said they sent it got an email saying order cancelled. After days and days of me trying to reach someone (there's no phone number for them) they email apologising they labelled it wrong and it's an average condition phone and please direct back when delivery arrives. They said they fast posted it. It hasn't been fast posted. Nobody refunding me. Can't talk to anyone accept over email and they take days to reply. Going to fair trading
i would never normally take my time to write a review but i am amazed at the service i’ve had. thank you so much
i brought a great conditioned Iphone 7+ i didn’t expect much considering the cheap price but it was amazing. shipping was fast, perfect condition better then expected i highly recommended
Excelllent
I bought a Good Condition Iphone 7 in late 2018 from Certified Tech Direct and It was very good quality and don't regret buying from Certified tech Direct. Highly Recommend!
- Verified
Excellent Service
I bought an original Pixel as a demo or return quality. It came in absolutely perfect condition. I couldn't see any wear on it whatsoever.
Delivery was prompt.
I am very happy.
Review collected in partnership with Certified Tech Direct
- 3 reviews
- 3 likes
Used Iphone X
This is the second phone I have purchased from CTD through eBay, the phone is better than they described, it has no face recognition, which doesn't worry me, other than that it's great.I will buy from them again, very good after-sales service
- 2 reviews
- 5 likes
- Verified
Very happy - got exactly what I wanted
Easy navigation, quick delivery, and the phone is exactly as expected. Condition of the phone was in line with their online guide. Works great and wouldn't hesitate to recommend them
Review collected in partnership with Certified Tech Direct
- Verified
Above expectations
Great phone, works perfectly. As described or better condition, above expectation. Fast delivery to regional location. Always the seller that I search for when purchasing a new / refurbished device. Recommended
Review collected in partnership with Certified Tech Direct
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Hi there,
We have responded and processed the partial refund and organized a replacement USB cable for you via Express post. If you will need further assistance or help, please do send us an email as we will be more than happy to help you....
Read more Regards,