Chemist Warehouse Questions & Answers (page 2 of 3)

I have the same question. It's interesting how there is so many unanswered questions here

I got a text message with my name asking for testers to try products free you just have to pay for delivery. But it’s a scam to get your details.

Do not click the links in these text messages. It is a scam and not sent by Chemist Warehouse. For more information: https://www.chemistwarehouse.com.au/chemist-warehouse-scams

It’s very easy as it has nothing to do with chemist warehouse! Just take a photo of your whole receipt and submit it online at Zyrtec

I would google it

Good question Anne, I received a message from Sophie this morning saying to thank her later. I don’t even know a Sophie.
It’s a pretty good offer there, maybe to good to be true?
What did you do Anne?

I recieved the same text this morning from Sophie. I dont know a sophie either and im thinking because her text came through with her name (like a name saved in my phone), im thinking scam.

How did you both go? I got 1 today via SMS from Sophie. I don't know a Sophie.... She (whoever it is) knew where I lived (the suburb). I think that its a scam. Yeah, will thank her later for scaming us!

Ring them

yes

No you don't for the morning after pill. However birth control needs a prescription from a GP.

I'm sure, if u have a receipt, that you will be fine returning the item in store! Or even exchanging it for another color.

No

They have two emu oil capsule products. They are:
• Bio Island - Emu Oil 1000mg - 200 Softgel Capsules for $42.99;
• Healthy Care - Emu Oil 750mg - 300 Capsules for $45.49.

I hope that helps :)

Because they are nasty!

Due to the huge volume of stores, the company has a lot of buying power. By buying fragrances in bulk for cheaper, they are able to sell to the public for cheaper. And yes, they're real.

I have bought couple of perfume which was out of it's recommended self life time after checking for its bar code online I had to return it you can tell by the smell which doesn't last at all.

Glucosamine

I don't think they will do exchanges without a receipt for proof of purchase.

Hi, none of these store apps should cost anything to download/install. If anything we are doing them a favour.
Personally, I find going to the online site to make purchases much easier and more user friendly. Also, it does not weigh up your memory on your tablet. Hope this helps.

It sorta does but for me to basically order my scrip I need the chemist warehouse app to do it. I'm just having trouble doing it because it needs payment details even though the app is free

No it does not ask you. You're on a scam site.

They no longer have these cards

Clearly if the product was unopened you already knew the person is allergic to the ingredients. Why didn't you check the ingredients before you bought it? It's essentially a change of mind which they are not obliged to provide a refund for. Also at the bottom of the receipt it says they don't refund or exchange on vitamins or supplements outside what is required by the consumer law. You could try contacting the manufacturer but again you might just have to wear the cost.

Go to cincotta chemist, they might ring the company for you and help organise a refund for you

I was told by the cashier when I tried to refund an item at a different Chemist Warehouse than the one I purchased it from with the original receipt that as they are individual franchisees they can refuse to refund another stores stock. The manager she checked with allowed the refund in the end but I think it is a ridiculous rationale. So the moral of the story is always return the item to the store you originally purchased it from and within their stingy 7 day returns period!

Yes take it back we are very helpful

they are probably fakes and they should be reported to the responsible authorities.

They are not fakes

report to head office