Citibank Ready Credit

I've had a Ready Credit account for 8 years and always pay my loans on time and have an excellent credit rating. However this month I was $35 dollars short unbeknown to me on my repayment. I had a direct debit setup and so when they raised my interest rate I didn't realise my payment was not enough. Citibank started harassing phone calls only 1 day late with 6 times in 2 days from a private number and sending SMS messages. I don't normally answer private numbers as they are usually scammers, however when I did it was only this. I asked to ...Read more

One of the worst service. I applied for ready credit application online with citi bank. After submission I got email looking for my payslip and residency proof, which I submitted online with my reference number. I rang citi to confirm of they received which they did. Next day lady rang me looking for payslips and residency proof I told her I did supplied already and confirmed.The lady rang again looking for my HR contact details to confirm my employment. She rang my HR manager too. Than citi bank rang to my reception to confirm if I am with the...Read more

I have had a Citibank Ready-credit account for a couple of years, which has come in handy. Citibank offered a 10% interest rate for a year which I took. After the 12 months were up they reverted the "whole balance" to 19.99%. So I decided to pay out the balance owing. I subsequently deposited slightly more than the balance owing to cover off any interest owing.
I rang today to ask what my payout figure would be to find out how much to leave in the account to cover any interest, fees, etc as I want to transfer the excess funds out so that I hav...Read more

It seems a lot of people reviewing this product as one-or-two stars didn't spend the time doing their due diligence; the product pages on the Citi website and the PDS clearly indicate that any BT/cheque-to-self offer (of which you can process up to four as one group upon application) apply the promotional rate (in my case, 5.9% for 3 years) and that any other purchases using the associated card/funds transfers/etc will be billed at the standard 19.99% p.a. interest rate. Moreover, the 80% BT threshold comes up repeatedly; the people that have i...Read more

I don’t know why there have been so many negative reviews about this product because I have found it to be great. I am talking about the Flexi Ready Credit product not the credit card. The trick is you need to know how to use it. I set up a line of credit with Citibank maybe four years ago. For most of this time I have not used it but recently I have used it a couple of times with their fixed payment option. Citibank send you an offer with a percentage which I believe is based on your repayment record with them. You chose an amount from your av...Read more

I have used Citibank redicredit for at least 3-4 times during the last 7 years.
I found this product to be good only if you use for emergencies and not use it in conjunction with your credit card. Citibank gives maximum 80% of your credit limit and send you a cheque (if you wish) which I usually get.
However, whatever you do, do not use the balance of that 20% credit limit left in your existing Citibank credit card as each time you make a repayment, it will not allocate to your 20% balance depending if you are an old existing customer, you wi...Read more

I've previously had a Ready Credit Loan with Citibank, and although I didn't like the way they forced me to get a card (which I cut up), the process was pretty painless, and I paid back the loan in less than a year.

I applied for another loan a few weeks ago, and after submitting my paperwork I didn't hear back from them for over a week (unlike last time, when it was about one day). They said I had only submitted one payslip instead of two, so they had put my application on hold... but nobody had actually called to let me know!

I was give...Read more

So I got this a few years ago cause the interest rate was attractive at 8.99% I get sent a cheque for the loan amount as well as a card I'm told I can use to redraw from the account.

Fast forward and it turns out the two aren't linked at all. You pay the loan amount and whatever you use on the card is a separate debt at 19.99% If you call and ask about this, the lovely Filipino call centre people will tell you that the card redraws from your loan. What nonsense.

Fast forward even more have now had to pay back DOUBLE (loan and credit card)...Read more

Four months after setting up the account I was advised that the 2 year introductory rate of 7.9% is for balance transfers not a loan with a redraw facility. I work in finance so this came as quite a shock as I had already verified that this was 7.9% for 2 years without exceptions over the phone and reviewed advertising material and approval emails.

I asked them for call records of my first phone call where I verified this and [contact details removed] confirmed after listening to the call recordings I was right and they had given me the wro...Read more