Cold Flow

melbourne has sick weather, you need heating and cooling melbourne. Coldflow were fast to respond, and competitive. All installed within 7 days from when i gave go ahead. Breezair evaporative cooling feels like a lovely sea breeze.

Booked a repair for my AC and took time off work to be home during the 4 hour scheduled time.

Unfortunately, no one showed up and there was no call or anything to warn me of this. When I called 45 minutes past the scheduled time to see what was going on, I was put on hold for 15 minutes and then told they'd follow up and get back to me, but never heard back.

I can appreciate that schedules might shift during the busy christmas period, what frustrated me most was the lack of any communication.

Hi, Coldflow Springvale rang and left a voicemail message saying they need to reschedule the service for the air conditioner at another date. This is the 3rd time this has happened! I am beyond fed up about this and it's not fair for the tenants to have to wait all day for the technician to turn up, only to find out they're not coming. I have already paid $195 in advance for the service. Reference number is CSJ1911742. Can someone please turn up and do their bloody job! Thank you.

Booked a service call between 8-12, no one arrived phoned just after midday to find out what was happening, said they would followup and get back to me. NO call back, phoned again at 12.30 was told technician was on his way and would be there at 1.00 - 1.25 still no technician, saw the van arrive as I was leaving to going out

Daniel from Coldflow provided a quote for new evaporative cooling in our double storey house. The installation went ahead on the agreed date and the installers were in and out in a morning. The system is great and we are really happy with the product and service.

Had coldflow come out to look at replacing our very old ducted heating service, they came within a couple of days of my online enquiry, gave a few options to choose from with out being pushy, then booked the job in for 2 days following, which was completed by 2 lovely guys and they cleaned up after and took all our old ducted system. All staff were great from start to finish, extremely happy with our new system, will book our aircon ducted through them in the near future, and recommend to everyone.

Avoid this company at any cost.
We had 3 Daikin units installed in our bedrooms with Coldflow. First night with cooling option we woke up at night from the sound of leaking roof. Air conditioning above our head was pouring water in our room. First thing in the morning was to call Coldflow to send someone and rectify. As this was an obvious hazard as unit was wired directly to the power, the whole day this pathetic company could not find anyone to come and have a look. As next days are weekend, we got slot only for Monday. Not to mention that this might be the case with the other two units. We have paid close to $7000 to have some incompetent people create hazard in our home.
Also, have a look at some of the work done by their crew.

Raj from Coldflow was onsite today to repair air conditioning split system. He is knowledgeable, able to pin point the issue and repaired it quickly. Excellent service. Highly recommend Raj for future repairs.

I needed a replacement for my old evaporative cooling system and called Cold Flow. I was visited by a consultant, quoted on a recommended system and it was installed, all within 8 days. This included a delay for bad weather. Couldn't be happier with the people involved and the overall service

I was looking for replacement unit. End up with five quotes to choose from. I liked Cold Flow business model most. Technician turn up on time for initial site inspection. Quote was produced for my consideration within 2 days. Price for heating unit was so competitive, I decided to add to the job duct replacement, as my system was over 20 years old. Following week On the day do installation a licensed plumber with two mechanical plumbing apprentices turned up, on time! By early afternoon job was completed. Thermostat programmed to my preference, garage floor swept, old unit and ducts taken away. Possibly best service by trades service people I have ever received. Thanks a lot!

We hadn’t our old ducted heating replaced. Sales rep came out saw our house and was very helpful in telling us in which heater was best suited for our house.

I gave them a short timeline to get the cooling installed. The did a great job exceeding my expectations . The workmen were very prompt and kept everything clean. Highly Recommend.

had my gas ducted heating and evaporative cooling changed over by Coldflow, sales rep came out was quite experienced ex. plumber, assessed what others could not. Got the job installed; good heating and cooling makes a big difference.

I asked this company to give me a quote. The rep came around said I would have itwithin a few days. When I heard nothing in two weeks, I emailed. No reply. It's now nearly three weeks and still no reply or quote.

Following some excellent customer service and negotiation for a return call to install a minor part identified in a service call to my Braemar heater, installation has been arranged. I am pleased to advise that I am a happy customer, well done Coldflow!

coldflow would good,. They answered my inquiry fast, and came out the next day. I had a small problem with my solid brick hoe. Brian came up with a good solution

very happy with Coldflow for our heating and cooling. My friend also installed their heating and cooling with Coldflow, they also were very happy. Our installers were great also, thank you