Ordering was easy and our induction cooktop was thoroughly packed and delivered on time. Our first choice was no longer available so they upgraded our product at no extra charge. All communication was via email but friendly and helpful. The product list changes quickly so if you see what you like, don’t wait to order it.

My Neff oven which was half the price of one here is exactly as ordered arrived within 5 days after placing order
Came very securely boxed and communication was excellent
Very happy with oven and will deal with CK again with thanks

The delivery of the product was prompt and accurate as described. . The product is great in that integrates with recently purchased AEG hotplate and oven. Very quiet and easy to install.

100 % worth the risk. Best price I found for my Siemens induction cooktop was,$1799 in Melbourne, plus shipping.
Complex Kitchen was $999 and free shipping!! On top of that I received excellent service, Adam responding to my emails within an hour, and when dispatched, it arrived in Qld 2 days ahead of it's expected date.

Received an AEG oven with a broken door & remains broken 11 weeks onwards. When reviewing if your comments are negative it will shut down so only positive comments are read by potential customers

Delivered a broken product and has not returned to fix the issue.
Have been waiting over 6 weeks.
Do not recommend.
Refusing to take responsibility and not responding to numerous emails and phone calls regarding the matter.

We ordered two items. They both arrived in perfect condition and in a very timely manner. They were wrapped with so much packing nothing could have harmed them. We were able to track all the way through Fedex. Thank you so much for your wonderful customer support. Every question was answered promptly. We saved so much money by buying from Complex Kitchen compared to prices in Australia. Would recommend to anybody wanting to deal with this company.

I found a product online, purchased it, got sent the invoice and paid for it. A few days later I check the status of the delivery. The status was set to "refunded" I contacted ComplexKitchen and they said that they were unable to ship the item because of its size (rangehood) and that they have refunded my payment. Unfortunately I was slogged with a $75 (yes, seventy five) international currency conversion fee which is NON refundable. It would have been appreciated if they told me from the onset that the product was too big to ship.

We ordered 8 appliances from Complex Kitchen. The products were delivered to Australia faultless (exceptionally well packaged) and we had great customer experience. The AEG range we went for was not available in Australia yet, and the cost was less than the older range would have been in Australia. We were also able to get the integrated coffee machine that wasn't available in Australia. One of our appliances got stuck at Australian customs, and Complex Kitchen went out of their way, eventually sending a replacement. I can thoroughly recommend Complex Kitchen to anyone!

We were struggling to find an extractor fan which would be both quiet & effective for our kitchen with a 5+m ceiling and no exterior walls. The options local specialists suggested were both expensive and noisy. Having access to Falmec's full range meant we got a superior product unavailable in Australia at less then any option quoted locally. Everything else about Complex kitchens was impressive - from dealing with the same person throughout, to prompt and efficient answers to queries not to mention the shipping and packaging. Will use again!!

I ordered a cooktop for about $5,500. The exactly same cooktop, but under a different brand name, was available in Australia for $9,999. It took three weeks for CompleX Kitchen to procure the item and prepare it for shipping (which, in my view, is a reasonable time frame for this kind of goods). They promptly responded to my queries meanwhile. It then took literally 3 days for FedEx to deliver the item from Hungary to my doorstep in Queensland. CompleX Kitchen went to great lengths to ensure safe deivery: the original packaging was placed in an additional wooden box and lots of bubble wrap. The cooktop looked perfect. I haven't had a chance to test it yet.

Looked at the AEG 800cm 4 zone induction cooktop, $2600.00 at a major retailer in Brisbane.
Ordered with PayPal for $1200.00 delivered by FedEx as promised.
Over 50% saving.
I'm as Happy as.

Fast delivery. The packaging was unbelievable so much padding to elimate possible damage. Almost perfect fit but that was my fault. Would highly recommend Complex Kitchens to everyone and SAVE yourself $$$$.

I’ll admit that I was very skeptical at first, but we read the other reviews and thought I’d use my credit card and pay through PayPal as insurance. The induction cook top was more than half the price of Harvey Norman. 3200 at HN and we paid 1400 with extended insurance and shipping. Cooktop arrived extremely well packed in under a week. We couldn’t be more happy with the service we were provided.
I would 100% recommend and use again.

Complex have a comprehensive website, and are very competitive. We sourced appliances at good prices, which were not easily available from other retailers.
Delivery was prompt, packaging was excellent and ensured safe delivery from overseas.

Decided to order a new oven but was obviously sceptical at first. Never ordered a large ticket item like this directly from o/seas before. Paid for it by credit card to protect myself so I could charge it back if it turned out to be a hoax. Communication was great. Took a couple of weeks to get stock but then took less than a week to freight. Oven was about 2/3rds the price of best price in Aust. Electrician installed no problem and it works like a dream. If you don't mind waiting for delivery and want to save a heap, check them out.

Ordered a Smeg Teppanyaki plate and a Smeg Grill. Nearly half the price of retail shops. Would definitely recommend Complex Kitchens to anyone. Goods were sent with excellent tracking service.