I refunded my membership today as I just could not continue to see the amount of plastic/packaging material Costco uses. Even though consumer buys bulk quantities, Costco actually doesn't reduce packaging on usually packed products. Rather they pack multiples again in plastic. They also pack fruits, greens, fresh produce and anything and everything with plastic that they do not even take back for recycling.

I ordered a birthday cake for my husbands 70th birthday, which was to have raspberry filling in it. It wasn’t until the cake was cut I saw it was filled with a layer of thick cream and not the jam I had ordered. Not the end of the world but I expected to get what I’d ordered. Far too much cream so unfortunately most of it was not eaten.

I bought an expensive item and didn't save a receipt. Customer service representative found me in they system and proceed with refund immediately. It took 6 min while we had a lovely casual chat. Stress-free, worth every dollar. Thanks

Costco is the most amazing company to purchase all your groceries from. Despite selling in bulk if you are clever and know your prices you can rotate your items of need into 3 to 6 monthly blocks. The store is professionally set out easy to find what you are looking for and the staff are all very friendly and keen to assist.

I went there with Mandy and Sandra this afternoon to have a look around but I found it boring also the place smelt really bad so I would recommend going elsewhere also the slice of Pizza I had tasted liked cardboard so I definitely wouldn't waste your hard earned money on buying food there.

Tried to join Costco today as my USA membership expired 6 months ago. Had to show the service staff proof of address if I wanted to have a joint card with my daughter. I showed them my bank account details with her address and they accused me of doctoring the statement to show her address. I told them to shove their membership. How absurd to pay someone to allow you to spend your money in their store.

Find this much better and economical than shopping at supermarkets. Their monthly deals are real deals. Costco fuel is also great. Their prices are generally the lowest. You get back the membership fee in savings after your first shop!

On Friday 29 December I made the mistake of using there scooter, the lady at the door said use that as it had a full battery but no I got to back of their store flat beeped and took 20mins to get back to the front. Totally wrecked the day as its hard for me to get out and embarrassing as the beeping made everyone stare. Don't trust them as its the second time first not so bad but still flat not dead

We shop at Costco and we save a lot of money. If you know what you are looking for and your calculations right, it is worth it. The products last for months and months. Great savings! Will recommend for large families or couple.

Great savings on branded clothing and shoes but don't expect there to be a big range.
Their homebrand Kirkland offers good value and quality across it's entire range which includes clothing, food and other items.
General groceries are definitely not cheaper than supermarkets when on special. If you are considering a membership for this reason it won't represent any value for you.
The deli and meat section offers quality, fresh and sometimes very reasonably priced products.
Everything is big and oversized in Costco including the trolleys, which no one seems to be able to control - watch out!

I heard that Costco have wholesale with cheap price. So I went there a few days ago. First the guy at door was like you can't go in untill you register for membership which is $60/ year. Then I sneaked in to only see the prices. It was way expensive than other retaile shops. I prefer going to Coles/ wollworth/Aldi free entry and sometimes half price sale :) so I would never ever go there again

Very angry, manager of Ringwood Costco contradicted herself
We brought our faulty vacuum cleaner for exchange and we were told that policy has changed and now we had to contact manufacturers prior to bringing the product back. When we asked for a written change of guidelines she refused to produce it stating that they do not have it in writing. This never happens to us before. Customer services has changed, it was very unpleasant experience . We exchanged another item 2 years ago - and we're very happy. Now - will be ceasing membership,

Costco has famously been quoted as saying they aren't in the business of groceries, they are in the business of selling memberships. I have gone there as a guest a few times and have left empty handed each and every time. It is not cheap. I just don't get it. Not to mention buying in bulk is an American concept that is vile. I will not be buying into this membership scheme.