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26 questions from our users

Vali. S

Vali. Sasked

Silver Compact ECAM23460S

Hi, I am having a problem with the water spout. When I insert it, it clicks on the limit switch inside and there is a audible beep that confirms it is in, but after about 2-3 seconds, another beep sounds as if Inremoved it. The limit switch is still pressed, so probably a software issue? Has anyone had this trouble before?



No answers
Hugh.F

Hugh.Fasked

Silver Compact ECAM23460S

Got my ECAM23460s yesterday. Trying to complete the Machine set up. Followed instructions to the "T" but the display shows, briefly, only the time -- no language -- and goes blank. nothing happens after, the display remains blank and no additional functions are performed. no response when I try to use the dial to scroll. Any suggestions?

No answers
Sami O.

Sami O.asked

Silver Compact ECAM23460S

I bought the machine two weeks ago, now when it is on nothing is displaying, and nothing is happening, is it broken?

No answers
Marj K

Marj Kasked

Silver Compact ECAM23460S

My milk isn't frothering. Was working well untill recently. Have followed all instructions to no avail. Also notes coffee not very hot

1 answer
DeLonghi
De'LonghiDeLonghi

Hi Marj K,



Thank you for your inquiry,

In regards to the milk function - If the milk is no longer frothing it may be due to a blockage or air escaping from somewhere. Please ensure you clean the milk jug thoroughly and check if no pieces are loose or missing.
In regards to the coffee temperature - Please go into your settings function - go to set temperature and adjust this to your preference :)

Paul

Paulasked

Silver Compact ECAM23460S

The Dimensions on the Delonghi Website show the width of this machine as 42cms??
I'm sure this isn't right but would like to know the correct dimensions before I buy please?

No answers
Sports D.

Sports D.asked

Silver Compact ECAM23460S

Hi i lost my hot water spout pippete for delonghi ecam23.460.s model. Please can anyone tell me the model no to re order one? Would ecam23.450 pippete will fit ecam23.460.s?



1 answer
DeLonghi
De'LonghiDeLonghi

Hi there,

It sounds as though you require a hot water spout (5513220091). If you could please call the team on 1800 126 659 we'll help you order one.

Kind Regards,
De'Longhi Australia

Kamal S.

Kamal S.asked

Silver Compact ECAM23460S

My machine (ECAM23) doesnt know when the tank is empty. So it keeps on working even if the tank is empty. No message appears to fill tank.
Any solution to that?

1 answer
Murielle D.
Murielle D.

check the tank sensor

Lyn D.

Lyn D.asked

Silver Compact ECAM23460S

Not happy with the milk frother. Have tried various milks but still lacks froth. Machine is new.

No answers
Lyn D.

Lyn D.asked

Silver Compact ECAM23460S

Why is the milk not frothy. Have tried various milks but still not frothy enough

No answers
Peter

Peterasked

Silver Compact ECAM23460S

is it suitable for a office of 30 people ? how long does it take to make a normal AUSSIE SIZE mug of cappuccino ???
thankyou

No answers
Melissa J

Melissa Jasked

Silver Compact ECAM23460S

I’ve accidently filled the ground espresso container with beans and the infuser is stuck?! What should I do?

1 answer
Aussie John
Aussie John

Turn the machine OFF. Then empty the grounds containers completely. Use the fine brush to clean
the last beans at the bottom of the container then re-fill one quarter and try again. If that fails empty
and turn on when empty and run to see if stuck beans go through. otherwise contact supplier. Aussiejohn

Kylee R

Kylee Rasked

Silver Compact ECAM23460S

How to I make my cappuccino hot I have the temp set to full but is still only lukewarm?

No answers
Justin P

Justin Pasked

Silver Compact ECAM23460S

Starting to notice the Grounds tray is filling with water as well as disposed grounds. have cleaned the infuser, monthly maintenance, and descaled regularly. There is 8500 shots used on this machine. about 2 years old, any ideas???

1 answer
Craig
Craig

seals on she the shuttle are worn.
you can purchase the shuttle seals online and on ebay.

have a look at the tube line from the pump to the boiler as these have been known you split on the 234.50 machines.

Jods

Jodsasked

Silver Compact ECAM23460S

What button do you use just get extra milk in cup?

No answers
Cindy A

Cindy Aasked

Silver Compact ECAM23460S

Coffee is not being compacted and coffee grounds ends up outside coffee bin. Getting water coffee and a big mess.. any help?

.

2 answers
Aussie John
Aussie John

Hi Cindy . . . Try using the small cleaning brush inside the centre of the beans container. Maybe there is a blockage or dampness that has caused the beans (when crushed) to block the hole. So lift the little flap in the centre and give it a clean out with that brush that's supplied with the machine. Good luck. Aussiejohn.

Cindy A
Cindy A

Thank you it worked yahhhhh

Crabbers

Crabbersasked

Silver Compact ECAM23460S

Why doesn't milk frothier work?

1 answer
Aussie John
Aussie John

Hi Crabbers . . . 1. The nylon tube when inserted should have the hole facing the front of the head it fits into so the milk can suck through.
2. The Dial on the head must be on the cup (pictured) with the froth on the top.
3. The machine must be heated by pressing the top left-hand button after turning machine on.
4. With the milk in the container then press CAPPUCCINO and follow machine visual instruction

Good luck . . .AussieJohn

Aris

Arisasked

Silver Compact ECAM23460S

I am unable to descale the 23.460S Capuchino coffee maker. It keeps asking me for a "water spout". Do I need a special water spout other than the one supplied already?

2 answers
Mrs G
Mrs G

Hiya, yep it’s a seperate attachment that clicks into where the milk jug goes. Mine didn’t have one with it so I brought it from a coffee machine repair shop. eBay also has them from $12-20

Aussie John
Aussie John

Hi Aris, The Water Spout is the one that was supplied and fit on where the Milk Container goes for Cappacinos. Follow the instructions on
page 18 "Descale". It takes a while so be patient and follow directions as it Descales. Aussie John. GOOD LUCK.

Kath S

Kath Sasked

Silver Compact ECAM23460S

This model has no steam wand right? Just the jug you connect to the machine? Does this mean you can only do 1 milk coffee at a time?
I notice the milk canister is in the way if you want to do two shots of coffee in separate cups.
Does it make 1 coffee at a time?
Could you pull the milk canister off so as to fit 2 cups under for an espresso in each cup say?

1 answer
Aussie John
Aussie John

Yes. it only makes one cup at a time. The beauty of it is the machine gives consistent, hot and great tasting coffee and at a surprising speed.
We have had ours now for over one year and it surpasses any coffee-making machine we have had over the past 40 years. Maintenance is
minimal and very easy to keep clean after use. You won't be disappointed Kath.

robriv

robrivasked

Silver Compact ECAM23460S

Hi. What does replace the model ecam 23460s?

1 answer
Ryan
Ryan

The 23.460 never had a specific successor to speak of, but the newer machines in the ECAM series are the Primadonna range, such as the ECAM45.760

Chas

Chasasked

Silver Compact ECAM23460S

Why are you supposed to only change the grinder when it is running? There is no warning on the dial, and I didn't notice the warning in the manual until I had already tried to change it.

1 answer
Aussie John
Aussie John

Very simple answer. If you change a grinding implement at rest it has no room to move until it begins grinding. Being a moving part - and particularly a grinding action
it must be grinding to change the adjustment. I have not changed ours but I would expect that information should be available in the Instruction Book and if not De Longi
need to answer "Why"! Aussie JM.

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