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13 questions from our users

Sami O.

Sami O.asked

Silver Compact ECAM23460S

I bought the machine two weeks ago, now when it is on nothing is displaying, and nothing is happening, is it broken?



No answers
Paul

Paulasked

Silver Compact ECAM23460S

The Dimensions on the Delonghi Website show the width of this machine as 42cms??
I'm sure this isn't right but would like to know the correct dimensions before I buy please?

No answers
Kamal S.

Kamal S.asked

Silver Compact ECAM23460S

My machine (ECAM23) doesnt know when the tank is empty. So it keeps on working even if the tank is empty. No message appears to fill tank.
Any solution to that?

1 answer
Murielle D.
Murielle D.

check the tank sensor

Kylee R

Kylee Rasked

Silver Compact ECAM23460S

How to I make my cappuccino hot I have the temp set to full but is still only lukewarm?



No answers
Justin P

Justin Pasked

Silver Compact ECAM23460S

Starting to notice the Grounds tray is filling with water as well as disposed grounds. have cleaned the infuser, monthly maintenance, and descaled regularly. There is 8500 shots used on this machine. about 2 years old, any ideas???

1 answer
Craig
Craig

seals on she the shuttle are worn.
you can purchase the shuttle seals online and on ebay.

have a look at the tube line from the pump to the boiler as these have been known you split on the 234.50 machines.

Jods

Jodsasked

Silver Compact ECAM23460S

What button do you use just get extra milk in cup?



No answers
Crabbers

Crabbersasked

Silver Compact ECAM23460S

Why doesn't milk frothier work?

1 answer
Aussie John
Aussie John

Hi Crabbers . . . 1. The nylon tube when inserted should have the hole facing the front of the head it fits into so the milk can suck through.
2. The Dial on the head must be on the cup (pictured) with the froth on the top.
3. The machine must be heated by pressing the top left-hand button after turning machine on.
4. With the milk in the container then press CAPPUCCINO and follow machine visual instruction

Good luck . . .AussieJohn

Aris

Arisasked

Silver Compact ECAM23460S

I am unable to descale the 23.460S Capuchino coffee maker. It keeps asking me for a "water spout". Do I need a special water spout other than the one supplied already?

2 answers
Mrs G
Mrs G

Hiya, yep it’s a seperate attachment that clicks into where the milk jug goes. Mine didn’t have one with it so I brought it from a coffee machine repair shop. eBay also has them from $12-20

Aussie John
Aussie John

Hi Aris, The Water Spout is the one that was supplied and fit on where the Milk Container goes for Cappacinos. Follow the instructions on
page 18 "Descale". It takes a while so be patient and follow directions as it Descales. Aussie John. GOOD LUCK.

Kath S

Kath Sasked

Silver Compact ECAM23460S

This model has no steam wand right? Just the jug you connect to the machine? Does this mean you can only do 1 milk coffee at a time?
I notice the milk canister is in the way if you want to do two shots of coffee in separate cups.
Does it make 1 coffee at a time?
Could you pull the milk canister off so as to fit 2 cups under for an espresso in each cup say?

1 answer
Aussie John
Aussie John

Yes. it only makes one cup at a time. The beauty of it is the machine gives consistent, hot and great tasting coffee and at a surprising speed.
We have had ours now for over one year and it surpasses any coffee-making machine we have had over the past 40 years. Maintenance is
minimal and very easy to keep clean after use. You won't be disappointed Kath.

Chas

Chasasked

Silver Compact ECAM23460S

Why are you supposed to only change the grinder when it is running? There is no warning on the dial, and I didn't notice the warning in the manual until I had already tried to change it.

1 answer
Aussie John
Aussie John

Very simple answer. If you change a grinding implement at rest it has no room to move until it begins grinding. Being a moving part - and particularly a grinding action
it must be grinding to change the adjustment. I have not changed ours but I would expect that information should be available in the Instruction Book and if not De Longi
need to answer "Why"! Aussie JM.

wiki

wikiasked

Silver Compact ECAM23460S

Hi,
how many cups of coffee can be make by this machine,after reflling...?

1 answer
Dan
Dan

Hi I've never really measured. Though would say at least 6 before it needs refilling thought this could change depending on how full the machine is and also the size cups you are using.

MelK

MelKasked

Silver Compact ECAM23460S

Hi
We got our machine yesterday, and for some unknown reason it keeps saying fill the bean container, when we already have?
Any suggestions??

1 answer
thomas 4144
thomas 4144

The sensor is in the funnel leading the beans to the grinder. Sometimes the beans clogg in front of the funnel and block the funnel entrance. So even you have the container filled, no beans reach the grinder. Empty the beans container and make sure that the funnel is not blocked by beans or may be by any forgotten packing material.

Sharon

Sharonasked

Silver Compact ECAM23460S

why is my coffee machine dumping unused coffee grounds into the bin and water is bipassing straight to the drip tray? I have had it "repaired" twice but both repairs failed. repair place not interested and just want to keep charging me and I'm sick off it.

1 answer
Mary
Mary

Oh, that's not good at all. Don't know why it's doing that I have not had any of these problems. I take it that it is out of it's consumer warranty? However the repair should have some warranty to it and repair it for free. Test them with that. If all fails I would try the opposition - maybe Saeco?

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